Plugins such as WPML and the WordPress Multisite feature allow you to manage multiple websites or language versions from a single WordPress installation.
In some situations, websites using these solutions may experience display or caching issues caused by interactions with the LiteSpeed Cache system available on mybox hosting services.
These issues may include:
- Incorrect language versions being displayed.
- Content from one website appearing on another site in the network.
- Cached pages not updating correctly.
- Users seeing outdated content.
- Inconsistent page behavior between websites.
Table of Contents
Why Does This Happen?
WPML and WordPress Multisite introduce additional complexity to the way content is generated and served.
When combined with server-level caching, certain configurations may require additional adjustments to ensure that each website or language version maintains its own cache correctly.
Without proper cache separation, visitors may occasionally receive content intended for a different website, language, or user session.
Recommended Solution
If you notice any of the issues described above, contact the mybox support team through the:
24/7 HelpdeskWhen submitting your request, mention that:
- Your website uses WPML or WordPress Multisite.
- You are experiencing caching or display issues.
- You would like the cache configuration to be reviewed.
Shared Cache Directory Configuration
In many cases, the issue can be resolved by configuring a dedicated shared cache directory specifically for your WordPress network or multilingual installation.
This configuration helps ensure that:
- Cached content is stored correctly.
- Language-specific pages are separated properly.
- Multisite environments function as expected.
- Visitors receive the correct version of the website.
Information to Include in Your Ticket
To help speed up the troubleshooting process, include:
- The domain name of the affected website.
- Whether you are using WPML, Multisite, or both.
- A description of the issue.
- Screenshots if available.
- Steps required to reproduce the problem.
Summary
WPML and WordPress Multisite installations may occasionally experience display or caching issues when combined with server-level caching.
In most cases, these issues can be resolved by adjusting the cache configuration for the website network.
If you encounter such problems, contact the mybox support team through the 24/7 Helpdesk, and request a review of the cache configuration for your WordPress installation.