If you need to analyze the source of an email, archive a message, or forward it as an attachment without modifying its contents, you can download the message in .EML format directly from the mybox Webmail.
The EML format preserves the original email content, including:
- Message headers
- Sender and recipient information
- Attachments
- Email formatting
- Technical delivery details
Table of Contents
Step 1: Log In to Webmail
Open the mybox webmail interface:
https://mail.mybox.comLog in using your email address and password.
Step 2: Open the Message
Navigate to the folder containing the email you want to download and open the message.
Step 3: Open the Message Options Menu
With the email open, click the three-dot menu (More actions) located in the message toolbar.
Step 4: Download the Message
From the menu, select:
Download → Message Source (.eml)
The browser will begin downloading the email as an .eml file.
What Can You Do with an EML File?
An EML file can be:
- Opened in email clients such as Microsoft Outlook or Mozilla Thunderbird
- Shared with technical support for troubleshooting
- Used for email header analysis
- Archived as an exact copy of the original message
- Attached to another email without altering the original content
Why Download the Message Source?
Downloading the source is particularly useful when:
- Investigating delivery problems
- Checking SPF, DKIM, or DMARC results
- Analyzing email headers
- Reporting phishing or spam messages
- Preserving the original message for legal or compliance purposes
Summary
To download an email in .EML format, log in to mail.mybox.com, open the desired message, click the three-dot menu, and select Download → Message Source (.eml). The downloaded file contains the complete original email, including headers, formatting, and attachments.