Web and mail server logs are an important diagnostic tool used to analyze website errors and email delivery issues.
They help identify problems such as:
- script execution errors on websites
- incorrect server responses
- issues with PHP mail() function
- failed or blocked email sending attempts
Logs provide technical details that make troubleshooting faster and more accurate.
Table of Contents
Where to find logs
Web and email logs are available to all mybox users.
To access them, you can connect to your hosting account using SSH or FTP.
Once connected, navigate to the top-level directory of your account and locate the hidden folder:
.logs
Log directory structure
Inside the .logs directory, you will find separate folders, including:
- www → web server logs
- mail → email-related logs (including mail() function activity)
These logs contain detailed records of website requests and email processing events.
How logs are used
Web logs
Web logs help identify:
- broken scripts
- server errors
- invalid requests
- performance issues
Mail logs
Mail logs help verify:
- email delivery status
- success or failure codes
- issues with PHP mail() function
- potential configuration problems
These logs are especially useful for developers during debugging.
Accessing email logs
If you need detailed email logs, you can contact the mybox 24/7 Helpdesk via the mybox panel support system.
The support team can assist you in retrieving and analyzing them.
Summary
Web and mail logs in mybox are stored in the .logs directory and provide detailed technical information for diagnosing website and email issues. They are accessible via SSH or FTP and are essential for troubleshooting server-side problems.