By default, mybox can automatically remove older messages from the Trash and Spam folders to help manage mailbox storage and keep unnecessary messages from accumulating.
If you prefer to keep messages in these folders until you delete them manually, you can disable automatic cleanup in your account settings.
Table of Contents
Step 1: Open Account Settings
Log in to the mybox panel.
Click your name in the upper-right corner of the screen and select Settings from the menu.
Step 2: Go to Personalization Settings
On the settings page, open the Personalization tab.
This section contains options that allow you to customize the behavior of your account.
Step 3: Disable Automatic Folder Cleanup
Locate the option responsible for the automatic removal of messages from the Trash and Spam folders.
Use the available slider to disable automatic cleanup.
Step 4: Save Your Changes
After changing the setting, save your changes if required.
The new configuration will take effect immediately.
Practical Implications
Disabling automatic cleanup allows you to keep messages in the Trash and Spam folders indefinitely. This can be useful if you want additional time to review deleted or filtered messages before removing them permanently.
Keep in mind that messages stored in these folders still consume mailbox storage space. If mailbox capacity is limited, it is worth reviewing these folders periodically and removing messages that are no longer needed.
Summary
To disable automatic deletion of messages from the Trash and Spam folders, open Settings in the mybox panel, go to Personalization, and disable the automatic cleanup option. Once disabled, messages will remain in these folders until they are removed manually.