If your previous email provider supplied a mailbox export in MBOX format, you can import it directly into your mailbox through the mybox webmail interface.
Table of Contents
Importing an MBOX File
Step 1
Log in to your mailbox at:
mail.mybox.com
Step 2
In the top toolbar, click the:
three-dot menu
and select:
Import
Step 3
In the import window that appears, click:
Choose File
and select the MBOX file from your computer.
Step 4
Click:
Import
to begin the import process.
Supported File Size
The maximum supported MBOX file size is:
2 GB
If your mailbox export exceeds this size, consider splitting the archive into smaller files before importing.
Import Duration
The time required for the import depends primarily on:
- The size of the MBOX file
- The number of messages contained in the archive
- The size of email attachments
Typical import times:
| Mailbox Size | Estimated Time |
|---|---|
| Small mailbox | A few minutes |
| Medium mailbox | Several minutes to an hour |
| Large mailbox | Several hours |
During the import process, emails and folders will gradually appear in your mailbox.
Important Notes
- Do not close the browser window while the import is running.
- Large imports may take significant time to complete.
- Imported messages retain their original dates and content.
- Attachments contained within the MBOX archive are imported together with the messages.
- If the import appears to take longer than expected, allow additional time before attempting another import.
Summary
To import an MBOX archive into your mailbox:
- Log in to:
mail.mybox.com
- Open the three-dot menu and select:
Import
- Choose your MBOX file.
- Click:
Import
- Wait for the process to complete.
Once the import finishes, your emails will be available directly in your mailbox.