Webmail allows you to adjust how aggressively incoming messages are filtered as spam. By changing the spam score threshold, you can make the filter either more restrictive or more permissive depending on your needs.
A lower spam score threshold results in stricter filtering, while a higher threshold allows more messages to reach your inbox.
Table of Contents
Step 1: Log In to Webmail
Open your browser and navigate to:
https://mail.mybox.com
Log in using your email address and password.
Step 2: Open Settings
After logging in:
- Click the Settings icon in the upper-right corner.
- In the settings menu, select:
Spam → General Settings
Step 3: Configure the Spam Score
On the Spam Settings page, you will find an option to define the spam filtering threshold.
The spam filter assigns a score to each incoming message based on various factors, such as:
- Sender reputation
- Message content
- SPF, DKIM, and DMARC validation results
- Blacklist checks
- Suspicious links or attachments
When a message reaches or exceeds the configured threshold, it will be treated as spam.
Understanding Spam Scores
Lower Score = More Restrictive Filtering
Example:
Spam Score: 3
- More messages will be marked as spam.
- Better protection against unwanted emails.
- Greater risk of legitimate messages being filtered.
Higher Score = Less Restrictive Filtering
Example:
Spam Score: 8
- Fewer messages will be marked as spam.
- Lower risk of false positives.
- Increased likelihood of spam reaching your inbox.
Recommended Settings
For most users, the default spam score provides a good balance between protection and usability.
Consider lowering the score if:
- You receive large amounts of spam.
- You do not mind occasionally reviewing the Spam folder.
Consider increasing the score if:
- Legitimate messages are frequently classified as spam.
- You regularly communicate with a wide variety of senders.
Important Notice
Setting the spam score too high may allow a significant number of unwanted messages to reach your inbox.
Setting it too low may cause legitimate messages to be flagged as spam.
For this reason, it is recommended to review your Spam folder periodically, especially after changing the filtering level.
Summary
To adjust the spam filtering score:
- Log in to:
https://mail.mybox.com
- Navigate to:
Settings → Spam → General Settings
- Adjust the spam score threshold according to your needs.
- Save the changes.
A lower score provides stricter spam protection, while a higher score results in more permissive filtering.