What Does the ERR_TOO_MANY_REDIRECTS Error Mean?

If you try to open a website and your browser displays the error:

ERR_TOO_MANY_REDIRECTS

it means that the website has entered a redirect loop. Instead of loading the requested page, the browser is being repeatedly redirected between URLs and eventually stops the process.

Most browsers display a message similar to:

This page isn’t working.
yourdomain.com redirected you too many times.

Common Causes

Incorrect SSL Configuration

One of the most common causes is a mismatch between the website’s SSL configuration and its application settings.

For example:

• The CMS is configured to force HTTPS.
• The SSL certificate is missing, invalid, or not working correctly.
• The web server redirects HTTPS traffic back to HTTP.

This can create an endless redirect cycle.

Incorrect Domain Configuration

Redirect loops often occur after changing a website’s domain name.

For example:

• The website is configured to use:

newdomain.com

• The CMS still contains references to:

olddomain.com

As a result:

1. The browser requests the new domain.
2. The CMS redirects to the old domain.
3. The server redirects back to the new domain.
4. The process repeats indefinitely.

Incorrect .htaccess Rules

The .htaccess file may contain conflicting rewrite or redirect rules.

Examples include:

• Multiple HTTPS redirections
• WWW to non-WWW redirections combined with reverse rules
• CMS-generated redirects conflicting with manual redirects

Example of a problematic scenario:

Redirect non-www to www
Redirect www to non-www

This creates an endless loop.

Reverse Proxy or CDN Misconfiguration

If your website uses services such as:

• Cloudflare
• Reverse proxies
• Load balancers

incorrect SSL or forwarding settings may result in redirect loops.

How to Troubleshoot

Clear Browser Cookies

Browsers may cache redirect information.

Try:

1. Clearing cookies for the affected website.
2. Opening the website in an incognito/private browsing window.

Verify SSL Functionality

Confirm that:

• The SSL certificate is valid.
• The certificate has not expired.
• HTTPS loads correctly without redirects.

Check WordPress Settings

For WordPress websites, verify:

Settings → General

Ensure both fields contain the correct URL:

WordPress Address (URL)
Site Address (URL)

Review .htaccess Rules

Temporarily inspect or disable custom redirect rules to determine whether they are causing the loop.

Common redirect rules to review include:

• HTTP → HTTPS
• HTTPS → HTTP
• WWW → non-WWW
• non-WWW → WWW

Verify Domain Configuration

Ensure that:

• The active domain matches the CMS configuration.
• No old domain references remain in the database or application settings.

Common Examples

SSL Redirect Loop

HTTP → HTTPS
HTTPS → HTTP

WWW Redirect Loop

example.com → www.example.com
www.example.com → example.com

Old Domain Loop

newdomain.com → olddomain.com
olddomain.com → newdomain.com

When to Contact Support

If you cannot identify the source of the redirect loop, gather the following information:

• Website address
• CMS used (WordPress, Joomla, PrestaShop, etc.)
• Recent changes made to the website
• Whether the issue started after:
  • SSL installation
  • Domain change
  • Website migration

Then contact the support team for further analysis.

Summary

The error:

ERR_TOO_MANY_REDIRECTS

indicates that the browser has encountered an endless redirect cycle.

The most common causes are:

• Incorrect SSL configuration
• Improper domain changes
• Conflicting .htaccess rules
• CMS URL misconfiguration
• CDN or reverse proxy settings

In most cases, reviewing SSL settings, domain configuration, and redirect rules will help identify and resolve the issue.