How to Configure the Cyberduck FTP/SFTP Client on Windows

Cyberduck is a popular free FTP, FTPS, and SFTP client available for both Windows and macOS. It provides a simple interface for managing files on your hosting account.

You can download Cyberduck from:

https://cyberduck.io/download/

Contents

• Installing Cyberduck
• Connecting via FTP
• Connecting via SFTP (Recommended)
• Troubleshooting Connection Issues

Installing Cyberduck

1. Download the latest version of Cyberduck from the official website.
2. Run the installer and complete the installation process.
3. Launch Cyberduck after installation.

Connecting via FTP

Step 1: Open a New Connection

After starting Cyberduck, click:

Open Connection

A connection window will appear.

Step 2: Enter FTP Connection Details

Select:

FTP (File Transfer Protocol)

from the protocol list and fill in the following fields:

Server

Enter:

username.ftp.mybox.com

Replace username with your hosting account login.

Port

Enter:

21

Username

Enter your FTP username.

Password

Enter the password assigned to your FTP account.

Example

Server: adrian.ftp.mybox.com
Port: 21
Username: adrian
Password: ********

Connect

Click:

Connect

Cyberduck will establish the connection and display your files and directories.

Connecting via SFTP (Recommended)

SFTP provides encrypted communication and is generally recommended over standard FTP.

Step 1: Open a New Connection

Click:

Open Connection

Step 2: Select SFTP

Choose:

SFTP (SSH File Transfer Protocol)

Step 3: Enter Connection Details

Server

Enter your SSH hostname from the mybox Panel.

Example:

ssh123.mybox.com

Port

Enter:

22

Username

Enter your SSH username.

Password

Enter your SSH password.

Connect

Click:

Connect

If prompted to trust the server fingerprint, verify the information and accept the connection.

First Connection Warning

When connecting for the first time, Cyberduck may display a security warning indicating that the server’s identity is being verified.

Review the information and click:

Allow

or

Continue

to proceed.

Managing Files

Once connected, you can:

• Upload files by dragging and dropping them into the Cyberduck window.
• Download files to your computer.
• Create directories.
• Rename files and folders.
• Delete files (if permissions allow).

Troubleshooting Connection Issues

Login Failed

Verify:

• FTP or SSH credentials are correct.
• The password has not been changed recently.
• The account is active.

Connection Timeout

Check:

• Internet connectivity.
• Firewall settings.
• Antivirus software blocking FTP/SFTP connections.

Permission Denied

Ensure the FTP account has access to the directory you are trying to manage.

Unable to Connect via SFTP

Verify:

• SSH access is enabled.
• Port 22 is open.
• The SSH hostname is correct.

Summary

To connect to your hosting account using Cyberduck:

FTP Connection

Protocol: FTP
Server: username.ftp.mybox.com
Port: 21
Username: FTP username
Password: FTP password

SFTP Connection

Protocol: SFTP
Server: SSH hostname
Port: 22
Username: SSH username
Password: SSH password

After connecting, you can easily upload, download, and manage files on your hosting account using Cyberduck’s graphical interface.