How to Manually Install vTiger CRM

If you would like to install the vTiger CRM system on your hosting account, you can download the open-source version directly from the official vTiger website:

https://www.vtiger.com/open-source-crm/download-open-source/

Because mybox does not currently provide an automatic installer for vTiger, the application must be installed manually.

Before starting, make sure that:

• You have created a website in the Websites section of the mybox Panel.
• You selected a Blank Website during setup.
• A MySQL database has been created for the website.

Contents

• Downloading and Uploading vTiger
• Starting the Installation
• Configuring the Database
• Completing the Installation
• First Login

Step 1: Download and Upload vTiger

Download the latest vTiger installation package from the official website.

The package is provided as a ZIP archive.

1. Extract the ZIP file on your computer.
2. Connect to your hosting account via FTP.
3. Open the directory of the website where vTiger will be installed.

By default, website files should be uploaded to:

public_html

Example:

yourdomain.com/public_html

4. Upload all extracted vTiger files and folders to this directory.

After the upload is complete, open your website address in a web browser.

You should see the vTiger installation wizard.

Click:

Install

to begin the installation.

Step 2: Accept the License Agreement

The installer will display the license agreement.

Read the terms and click:

I Agree

to continue.

Step 3: Server Compatibility Check

The installer will automatically verify that your hosting environment meets the application requirements.

If all required checks pass, click:

Next

to proceed.

Step 4: Configure the Database

On the System Configuration page, enter your database connection details.

These are the credentials created when you added the website and database in the mybox Panel.

Database Information

Enter:

• Database Host
• Database Name
• Database Username
• Database Password

System Information

Select:

• Default currency
• Language preferences (if available)

Administrator Account

Create the initial administrator account by entering:

• Administrator password
• First name
• Last name
• Email address
• Time zone

After completing all required fields, click:

Next

Step 5: Review the Configuration

The installer will display a summary of the information you entered.

Verify that:

• Database credentials are correct
• Administrator details are correct
• System settings match your requirements

If everything looks correct, click:

Next

Step 6: Select the CRM Usage Type

vTiger may ask you to select the primary purpose of your CRM installation.

Examples may include:

• Sales
• Marketing
• Customer Support
• General Business

Choose the option that best matches your intended use and click:

Next

Step 7: Wait for Installation to Complete

The installer will now:

• Create database tables
• Configure system settings
• Install required modules

Depending on server performance and the application version, this process may take several minutes.

Once completed, a success message will be displayed.

Step 8: Configure Optional Modules

After installation, vTiger may present a list of optional modules and features.

Review the available options and enable any modules you require.

Click:

Next

to finish the setup.

Step 9: Log In to vTiger

You can now log in using the administrator account created during installation.

On first login, vTiger may prompt you to configure:

• Language
• Currency
• Time zone
• Date format

Adjust these settings according to your preferences and save the changes.

Troubleshooting

If the installer cannot connect to the database:

• Verify the database hostname.
• Confirm the database username and password.
• Ensure the database exists.
• Double-check that the credentials were entered correctly.

If the installer displays missing file or permission errors:

• Verify that all files were uploaded successfully.
• Check file and directory permissions.
• Re-upload any missing files.

Summary

To install vTiger CRM manually:

1. Download the installation package from the official vTiger website.
2. Extract and upload the files to your website’s public_html directory.
3. Open your website in a browser.
4. Follow the installation wizard.
5. Enter your MySQL database credentials.
6. Create the administrator account.
7. Complete the installation and configure optional modules.
8. Log in and begin using your CRM system.

Once the setup is complete, vTiger will be ready to manage customers, leads, sales opportunities, support requests, and other business processes directly from your hosting account.