{"id":9717,"date":"2026-06-03T09:36:10","date_gmt":"2026-06-03T07:36:10","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=9717"},"modified":"2026-06-03T09:36:11","modified_gmt":"2026-06-03T07:36:11","slug":"ce-inseamna-eroarea-err_too_many_redirects","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/","title":{"rendered":"Ce \u00eenseamn\u0103 eroarea ERR_TOO_MANY_REDIRECTS?"},"content":{"rendered":"<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">If you try to open a website and your browser displays the error:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>ERR_TOO_MANY_REDIRECTS<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">it means that the website has entered a <strong>redirect loop<\/strong>. Instead of loading the requested page, the browser is being repeatedly redirected between URLs and eventually stops the process.<\/p>\n\n\n\n<\/div>\n\n<div id=\"mybox-157029130\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Acces timpuriu<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Mai ave\u021bi nevoie de ajutor?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contacta\u021bi echipa noastr\u0103 de servicii pentru clien\u021bi.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Trimite mesaj<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Most browsers display a message similar to:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>This page isn\u2019t working.<br>yourdomain.com redirected you too many times.<\/code><\/pre>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#Common_Causes\" >Common Causes<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#Incorrect_SSL_Configuration\" >Incorrect SSL Configuration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#Incorrect_Domain_Configuration\" >Incorrect Domain Configuration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#Incorrect_htaccess_Rules\" >Incorrect .htaccess Rules<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#Reverse_Proxy_or_CDN_Misconfiguration\" >Reverse Proxy or CDN Misconfiguration<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#How_to_Troubleshoot\" >How to Troubleshoot<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#Clear_Browser_Cookies\" >Clear Browser Cookies<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#Verify_SSL_Functionality\" >Verify SSL Functionality<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#Check_WordPress_Settings\" >Check WordPress Settings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#Review_htaccess_Rules\" >Review .htaccess Rules<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#Verify_Domain_Configuration\" >Verify Domain Configuration<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#Common_Examples\" >Common Examples<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#SSL_Redirect_Loop\" >SSL Redirect Loop<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#WWW_Redirect_Loop\" >WWW Redirect Loop<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#Old_Domain_Loop\" >Old Domain Loop<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#When_to_Contact_Support\" >When to Contact Support<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-does-the-err_too_many_redirects-error-mean\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Common_Causes\"><\/span>Common Causes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Incorrect_SSL_Configuration\"><\/span>Incorrect SSL Configuration<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">One of the most common causes is a mismatch between the website&#8217;s SSL configuration and its application settings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The CMS is configured to force HTTPS.<\/li>\n\n\n\n<li>The SSL certificate is missing, invalid, or not working correctly.<\/li>\n\n\n\n<li>The web server redirects HTTPS traffic back to HTTP.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This can create an endless redirect cycle.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Incorrect_Domain_Configuration\"><\/span>Incorrect Domain Configuration<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Redirect loops often occur after changing a website&#8217;s domain name.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The website is configured to use:<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-code\"><code>newdomain.com<\/code><\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The CMS still contains references to:<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-code\"><code>olddomain.com<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">As a result:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The browser requests the new domain.<\/li>\n\n\n\n<li>The CMS redirects to the old domain.<\/li>\n\n\n\n<li>The server redirects back to the new domain.<\/li>\n\n\n\n<li>The process repeats indefinitely.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Incorrect_htaccess_Rules\"><\/span>Incorrect .htaccess Rules<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The <code>.htaccess<\/code> file may contain conflicting rewrite or redirect rules.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Multiple HTTPS redirections<\/li>\n\n\n\n<li>WWW to non-WWW redirections combined with reverse rules<\/li>\n\n\n\n<li>CMS-generated redirects conflicting with manual redirects<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Example of a problematic scenario:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Redirect non-www to www<br>Redirect www to non-www<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">This creates an endless loop.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Reverse_Proxy_or_CDN_Misconfiguration\"><\/span>Reverse Proxy or CDN Misconfiguration<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your website uses services such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cloudflare<\/li>\n\n\n\n<li>Reverse proxies<\/li>\n\n\n\n<li>Load balancers<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">incorrect SSL or forwarding settings may result in redirect loops.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot\"><\/span>How to Troubleshoot<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Clear_Browser_Cookies\"><\/span>Clear Browser Cookies<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Browsers may cache redirect information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Try:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Clearing cookies for the affected website.<\/li>\n\n\n\n<li>Opening the website in an incognito\/private browsing window.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Verify_SSL_Functionality\"><\/span>Verify SSL Functionality<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Confirm that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The SSL certificate is valid.<\/li>\n\n\n\n<li>The certificate has not expired.<\/li>\n\n\n\n<li>HTTPS loads correctly without redirects.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Check_WordPress_Settings\"><\/span>Check WordPress Settings<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For WordPress websites, verify:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Settings \u2192 General<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Ensure both fields contain the correct URL:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>WordPress Address (URL)<br>Site Address (URL)<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Review_htaccess_Rules\"><\/span>Review .htaccess Rules<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Temporarily inspect or disable custom redirect rules to determine whether they are causing the loop.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Common redirect rules to review include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>HTTP \u2192 HTTPS<\/li>\n\n\n\n<li>HTTPS \u2192 HTTP<\/li>\n\n\n\n<li>WWW \u2192 non-WWW<\/li>\n\n\n\n<li>non-WWW \u2192 WWW<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Verify_Domain_Configuration\"><\/span>Verify Domain Configuration<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ensure that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The active domain matches the CMS configuration.<\/li>\n\n\n\n<li>No old domain references remain in the database or application settings.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Common_Examples\"><\/span>Common Examples<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"SSL_Redirect_Loop\"><\/span>SSL Redirect Loop<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<pre class=\"wp-block-code\"><code>HTTP \u2192 HTTPS<br>HTTPS \u2192 HTTP<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"WWW_Redirect_Loop\"><\/span>WWW Redirect Loop<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<pre class=\"wp-block-code\"><code>example.com \u2192 www.example.com<br>www.example.com \u2192 example.com<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Old_Domain_Loop\"><\/span>Old Domain Loop<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<pre class=\"wp-block-code\"><code>newdomain.com \u2192 olddomain.com<br>olddomain.com \u2192 newdomain.com<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"When_to_Contact_Support\"><\/span>When to Contact Support<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you cannot identify the source of the redirect loop, gather the following information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website address<\/li>\n\n\n\n<li>CMS used (WordPress, Joomla, PrestaShop, etc.)<\/li>\n\n\n\n<li>Recent changes made to the website<\/li>\n\n\n\n<li>Whether the issue started after:\n<ul class=\"wp-block-list\">\n<li>SSL installation<\/li>\n\n\n\n<li>Domain change<\/li>\n\n\n\n<li>Website migration<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Then contact the support team for further analysis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The error:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>ERR_TOO_MANY_REDIRECTS<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">indicates that the browser has encountered an endless redirect cycle.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The most common causes are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Incorrect SSL configuration<\/li>\n\n\n\n<li>Improper domain changes<\/li>\n\n\n\n<li>Conflicting <code>.htaccess<\/code> rules<\/li>\n\n\n\n<li>CMS URL misconfiguration<\/li>\n\n\n\n<li>CDN or reverse proxy settings<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In most cases, reviewing SSL settings, domain configuration, and redirect rules will help identify and resolve the issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[43],"manual_kb_tag":[202,372,398,1550,1628,2953,4937,4938,4939,4940],"class_list":["post-9717","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-website-errors","manual_kb_tag-domain-configuration","manual_kb_tag-ssl-certificate","manual_kb_tag-website-migration","manual_kb_tag-https-redirect","manual_kb_tag-htaccess-rules","manual_kb_tag-domain-change","manual_kb_tag-redirect-loop","manual_kb_tag-too-many-redirects","manual_kb_tag-browser-error","manual_kb_tag-http-to-https-redirect"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9717","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9717\/revisions"}],"predecessor-version":[{"id":9723,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9717\/revisions\/9723"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/media?parent=9717"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manualknowledgebasecat?post=9717"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb_tag?post=9717"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}