{"id":9650,"date":"2026-06-03T08:05:31","date_gmt":"2026-06-03T06:05:31","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=9650"},"modified":"2026-06-03T08:05:32","modified_gmt":"2026-06-03T06:05:32","slug":"cum-sa-instalati-manual-vtiger-crm","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/","title":{"rendered":"Cum s\u0103 instala\u021bi manual vTiger CRM"},"content":{"rendered":"<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">If you would like to install the <strong>vTiger CRM<\/strong> system on your hosting account, you can download the open-source version directly from the official vTiger website:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;www.vtiger.com\/open-source-crm\/download-open-source\/<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Because mybox does not currently provide an automatic installer for vTiger, the application must be installed manually.<\/p>\n\n\n\n<\/div>\n\n<div id=\"mybox-1896198570\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Acces timpuriu<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Mai ave\u021bi nevoie de ajutor?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contacta\u021bi echipa noastr\u0103 de servicii pentru clien\u021bi.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Trimite mesaj<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Before starting, make sure that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You have created a website in the <strong>Websites<\/strong> section of the mybox Panel.<\/li>\n\n\n\n<li>You selected a <strong>Blank Website<\/strong> during setup.<\/li>\n\n\n\n<li>A MySQL database has been created for the website.<\/li>\n<\/ul>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Contents\" >Contents<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Step_1_Download_and_Upload_vTiger\" >Step 1: Download and Upload vTiger<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Step_2_Accept_the_License_Agreement\" >Step 2: Accept the License Agreement<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Step_3_Server_Compatibility_Check\" >Step 3: Server Compatibility Check<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Step_4_Configure_the_Database\" >Step 4: Configure the Database<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Database_Information\" >Database Information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#System_Information\" >System Information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Administrator_Account\" >Administrator Account<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Step_5_Review_the_Configuration\" >Step 5: Review the Configuration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Step_6_Select_the_CRM_Usage_Type\" >Step 6: Select the CRM Usage Type<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Step_7_Wait_for_Installation_to_Complete\" >Step 7: Wait for Installation to Complete<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Step_8_Configure_Optional_Modules\" >Step 8: Configure Optional Modules<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Step_9_Log_In_to_vTiger\" >Step 9: Log In to vTiger<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Troubleshooting\" >Troubleshooting<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manually-install-vtiger-crm\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Contents\"><\/span>Contents<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Downloading and Uploading vTiger<\/li>\n\n\n\n<li>Starting the Installation<\/li>\n\n\n\n<li>Configuring the Database<\/li>\n\n\n\n<li>Completing the Installation<\/li>\n\n\n\n<li>First Login<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_1_Download_and_Upload_vTiger\"><\/span>Step 1: Download and Upload vTiger<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Download the latest vTiger installation package from the official website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The package is provided as a ZIP archive.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Extract the ZIP file on your computer.<\/li>\n\n\n\n<li>Connect to your hosting account via FTP.<\/li>\n\n\n\n<li>Open the directory of the website where vTiger will be installed.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">By default, website files should be uploaded to:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>public_html<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>yourdomain.com\/public_html<\/code><\/pre>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Upload all extracted vTiger files and folders to this directory.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">After the upload is complete, open your website address in a web browser.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You should see the vTiger installation wizard.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Install<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">to begin the installation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_2_Accept_the_License_Agreement\"><\/span>Step 2: Accept the License Agreement<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The installer will display the license agreement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Read the terms and click:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>I Agree<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">to continue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_3_Server_Compatibility_Check\"><\/span>Step 3: Server Compatibility Check<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The installer will automatically verify that your hosting environment meets the application requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If all required checks pass, click:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Next<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">to proceed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_4_Configure_the_Database\"><\/span>Step 4: Configure the Database<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">On the <strong>System Configuration<\/strong> page, enter your database connection details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These are the credentials created when you added the website and database in the mybox Panel.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Database_Information\"><\/span>Database Information<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Enter:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Database Host<\/li>\n\n\n\n<li>Database Name<\/li>\n\n\n\n<li>Database Username<\/li>\n\n\n\n<li>Database Password<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"System_Information\"><\/span>System Information<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Select:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Default currency<\/li>\n\n\n\n<li>Language preferences (if available)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Administrator_Account\"><\/span>Administrator Account<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Create the initial administrator account by entering:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Administrator password<\/li>\n\n\n\n<li>First name<\/li>\n\n\n\n<li>Last name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Time zone<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">After completing all required fields, click:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Next<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_5_Review_the_Configuration\"><\/span>Step 5: Review the Configuration<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The installer will display a summary of the information you entered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Verify that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Database credentials are correct<\/li>\n\n\n\n<li>Administrator details are correct<\/li>\n\n\n\n<li>System settings match your requirements<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If everything looks correct, click:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Next<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_6_Select_the_CRM_Usage_Type\"><\/span>Step 6: Select the CRM Usage Type<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">vTiger may ask you to select the primary purpose of your CRM installation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Examples may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sales<\/li>\n\n\n\n<li>Marketing<\/li>\n\n\n\n<li>Customer Support<\/li>\n\n\n\n<li>General Business<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Choose the option that best matches your intended use and click:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Next<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_7_Wait_for_Installation_to_Complete\"><\/span>Step 7: Wait for Installation to Complete<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The installer will now:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create database tables<\/li>\n\n\n\n<li>Configure system settings<\/li>\n\n\n\n<li>Install required modules<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on server performance and the application version, this process may take several minutes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once completed, a success message will be displayed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_8_Configure_Optional_Modules\"><\/span>Step 8: Configure Optional Modules<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After installation, vTiger may present a list of optional modules and features.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Review the available options and enable any modules you require.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Next<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">to finish the setup.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_9_Log_In_to_vTiger\"><\/span>Step 9: Log In to vTiger<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can now log in using the administrator account created during installation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On first login, vTiger may prompt you to configure:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Language<\/li>\n\n\n\n<li>Currency<\/li>\n\n\n\n<li>Time zone<\/li>\n\n\n\n<li>Date format<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Adjust these settings according to your preferences and save the changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Troubleshooting\"><\/span>Troubleshooting<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the installer cannot connect to the database:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verify the database hostname.<\/li>\n\n\n\n<li>Confirm the database username and password.<\/li>\n\n\n\n<li>Ensure the database exists.<\/li>\n\n\n\n<li>Double-check that the credentials were entered correctly.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If the installer displays missing file or permission errors:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verify that all files were uploaded successfully.<\/li>\n\n\n\n<li>Check file and directory permissions.<\/li>\n\n\n\n<li>Re-upload any missing files.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To install vTiger CRM manually:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Download the installation package from the official vTiger website.<\/li>\n\n\n\n<li>Extract and upload the files to your website&#8217;s <code>public_html<\/code> directory.<\/li>\n\n\n\n<li>Open your website in a browser.<\/li>\n\n\n\n<li>Follow the installation wizard.<\/li>\n\n\n\n<li>Enter your MySQL database credentials.<\/li>\n\n\n\n<li>Create the administrator account.<\/li>\n\n\n\n<li>Complete the installation and configure optional modules.<\/li>\n\n\n\n<li>Log in and begin using your CRM system.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Once the setup is complete, vTiger will be ready to manage customers, leads, sales opportunities, support requests, and other business processes directly from your hosting account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[58],"manual_kb_tag":[5047,5048,283,514,2338,4445,5043,5044,5045,5046],"class_list":["post-9650","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-web-applications-cms","manual_kb_tag-open-source-crm","manual_kb_tag-download-vtiger","manual_kb_tag-mybox-panel","manual_kb_tag-manual-installation","manual_kb_tag-public_html-directory","manual_kb_tag-upload-files","manual_kb_tag-vtiger-crm","manual_kb_tag-install-vtiger","manual_kb_tag-vtiger-installation","manual_kb_tag-vtiger-setup"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9650","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9650\/revisions"}],"predecessor-version":[{"id":9651,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9650\/revisions\/9651"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/media?parent=9650"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manualknowledgebasecat?post=9650"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb_tag?post=9650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}