{"id":9646,"date":"2026-06-03T08:03:17","date_gmt":"2026-06-03T06:03:17","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=9646"},"modified":"2026-06-03T08:03:18","modified_gmt":"2026-06-03T06:03:18","slug":"cum-se-utilizeaza-un-subdomeniu-pe-un-alt-cont-mybox","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-use-a-subdomain-on-another-mybox-account\/","title":{"rendered":"Cum s\u0103 utiliza\u021bi un subdomeniu pe un alt cont mybox"},"content":{"rendered":"<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">If you have multiple separate mybox hosting accounts\u2014for example, one for personal projects, another for your company, or separate accounts for your clients\u2014you can assign a subdomain from one account to another.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This allows a website hosted on one mybox account to operate under a subdomain that belongs to a domain managed on a different account.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-use-a-subdomain-on-another-mybox-account\/#Example_Scenario\" >Example Scenario<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-use-a-subdomain-on-another-mybox-account\/#Step_1_Create_the_Subdomain\" >Step 1: Create the Subdomain<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-use-a-subdomain-on-another-mybox-account\/#Step_2_Contact_Support\" >Step 2: Contact Support<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-use-a-subdomain-on-another-mybox-account\/#Step_3_Confirm_the_Transfer\" >Step 3: Confirm the Transfer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-use-a-subdomain-on-another-mybox-account\/#Step_4_Transfer_Completion\" >Step 4: Transfer Completion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-use-a-subdomain-on-another-mybox-account\/#Managing_Multiple_Accounts\" >Managing Multiple Accounts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-use-a-subdomain-on-another-mybox-account\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Example_Scenario\"><\/span>Example Scenario<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<\/div>\n\n<div id=\"mybox-1141155474\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Acces timpuriu<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Mai ave\u021bi nevoie de ajutor?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contacta\u021bi echipa noastr\u0103 de servicii pentru clien\u021bi.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Trimite mesaj<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Suppose:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your main domain is:<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-code\"><code>yourdomain.com<\/code><\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You want to use the subdomain:<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-code\"><code>client.yourdomain.com<\/code><\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The website should be hosted on a different mybox account.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In this case, the subdomain must first be created and then transferred between accounts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_1_Create_the_Subdomain\"><\/span>Step 1: Create the Subdomain<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Log in to the mybox Panel account that currently manages the main domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Websites<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">and create a new website using the desired subdomain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>client.yourdomain.com<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">At this stage, it is recommended to create the website as a <strong>Blank Website<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This simplifies the transfer process and avoids moving unnecessary files or applications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_2_Contact_Support\"><\/span>Step 2: Contact Support<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After the subdomain website has been created, open a support ticket through the mybox customer support system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the ticket, provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The subdomain that should be transferred<\/li>\n\n\n\n<li>The login or customer ID of the destination mybox account<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Subdomain: client.yourdomain.com<br>Destination account: customer123<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_3_Confirm_the_Transfer\"><\/span>Step 3: Confirm the Transfer<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The owner of the destination account must also submit a support request confirming that they agree to receive the subdomain on their account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This verification helps prevent unauthorized transfers between customer accounts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_4_Transfer_Completion\"><\/span>Step 4: Transfer Completion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once both requests have been received and verified, the support team will perform the transfer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When a newly created blank website is being transferred, the process typically takes only a few minutes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After completion:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The subdomain will be assigned to the destination account.<\/li>\n\n\n\n<li>Website files can be uploaded and managed from the new account.<\/li>\n\n\n\n<li>The destination account becomes responsible for hosting the website under that subdomain.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Managing_Multiple_Accounts\"><\/span>Managing Multiple Accounts<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you regularly manage multiple mybox customer accounts, you may benefit from linking accounts under a single management profile, allowing easier administration of client services and websites.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To use a subdomain on another mybox account:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Create a new website using the desired subdomain.<\/li>\n\n\n\n<li>Use a Blank Website during setup.<\/li>\n\n\n\n<li>Open a support ticket requesting the transfer.<\/li>\n\n\n\n<li>Provide the destination account ID.<\/li>\n\n\n\n<li>Have the destination account owner confirm acceptance.<\/li>\n\n\n\n<li>Wait for the support team to complete the transfer.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Once completed, the subdomain will operate under the destination mybox account and can be managed independently from the main domain&#8217;s account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[125],"manual_kb_tag":[],"class_list":["post-9646","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-websites"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9646","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9646\/revisions"}],"predecessor-version":[{"id":9647,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9646\/revisions\/9647"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/media?parent=9646"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manualknowledgebasecat?post=9646"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb_tag?post=9646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}