{"id":9497,"date":"2026-06-03T05:05:23","date_gmt":"2026-06-03T03:05:23","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=9497"},"modified":"2026-06-03T05:05:24","modified_gmt":"2026-06-03T03:05:24","slug":"cum-se-remediaza-erorile-de-incarcare-a-fisierelor-si-imaginilor-in-wordpress","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/","title":{"rendered":"Cum s\u0103 remedia\u021bi erorile de \u00eenc\u0103rcare a fi\u0219ierelor \u0219i imaginilor \u00een WordPress"},"content":{"rendered":"<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">WordPress allows you to upload media files, themes, and plugins directly from the administration panel. If an upload fails, the cause can range from file format restrictions to server configuration issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This article covers the most common causes of upload errors and explains how to resolve them.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#When_Upload_Errors_Can_Occur\" >When Upload Errors Can Occur<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#Unsupported_File_Type\" >Unsupported File Type<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#Possible_Solutions\" >Possible Solutions<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#File_Size_Limit_Exceeded\" >File Size Limit Exceeded<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#Possible_Solution\" >Possible Solution<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#Firewall_or_Security_Rules_Blocking_Uploads\" >Firewall or Security Rules Blocking Uploads<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#Possible_Solution-2\" >Possible Solution<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#Image_Resolution_Too_Large\" >Image Resolution Too Large<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#Possible_Solution-3\" >Possible Solution<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#Missing_File_Permissions\" >Missing File Permissions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#Check_Media_Folder_Settings\" >Check Media Folder Settings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#Verify_File_Permissions\" >Verify File Permissions<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#What_to_Expect\" >What to Expect<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-fix-file-and-image-upload-errors-in-wordpress\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"When_Upload_Errors_Can_Occur\"><\/span>When Upload Errors Can Occur<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<\/div>\n\n<div id=\"mybox-2664791835\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Acces timpuriu<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Mai ave\u021bi nevoie de ajutor?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contacta\u021bi echipa noastr\u0103 de servicii pentru clien\u021bi.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Trimite mesaj<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Upload-related errors most commonly appear when:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Uploading images or media files<\/li>\n\n\n\n<li>Installing themes<\/li>\n\n\n\n<li>Installing plugins<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The error message displayed by WordPress can help identify the underlying cause.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Important:<\/strong><br>Images uploaded directly via FTP will not automatically appear in the WordPress Media Library. To ensure files are properly registered by WordPress, upload them through the Media Library or the content editor whenever possible.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Unsupported_File_Type\"><\/span>Unsupported File Type<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">WordPress only allows certain file types to be uploaded by default. If you attempt to upload a file format that is not permitted, WordPress will display an error indicating that the file type is not supported.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Common examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SVG files<\/li>\n\n\n\n<li>WOFF font files<\/li>\n\n\n\n<li>Other non-standard file formats<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Possible_Solutions\"><\/span>Possible Solutions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For SVG files, you can use a plugin that adds SVG support to WordPress.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For other file types, you may need to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Upload the file via FTP<\/li>\n\n\n\n<li>Host the file externally and link to it<\/li>\n\n\n\n<li>Use a plugin that extends WordPress file upload support<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"File_Size_Limit_Exceeded\"><\/span>File Size Limit Exceeded<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">PHP and WordPress can limit the maximum file size that may be uploaded through the administration panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To check the current limit:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to the WordPress administration panel.<\/li>\n\n\n\n<li>Navigate to <strong>Media \u2192 Add New<\/strong>.<\/li>\n\n\n\n<li>Review the maximum upload file size displayed on the page.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If the file exceeds this limit, the upload will fail.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Possible_Solution\"><\/span>Possible Solution<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Increase the relevant PHP limits, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><code>upload_max_filesize<\/code><\/li>\n\n\n\n<li><code>post_max_size<\/code><\/li>\n\n\n\n<li><code>memory_limit<\/code><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The exact method depends on your hosting configuration and server setup.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Firewall_or_Security_Rules_Blocking_Uploads\"><\/span>Firewall or Security Rules Blocking Uploads<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Web application firewalls (WAFs) and security plugins can sometimes block legitimate uploads.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This may occur when using services such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cloudflare<\/li>\n\n\n\n<li>Security plugins with firewall functionality<\/li>\n\n\n\n<li>Other server-level security systems<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Large files, plugin archives, theme packages, or files containing specific code patterns may trigger security rules.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Possible_Solution-2\"><\/span>Possible Solution<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Review the firewall logs to identify the rule causing the block.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If necessary:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Temporarily disable the affected rule.<\/li>\n\n\n\n<li>Upload the file.<\/li>\n\n\n\n<li>Re-enable the rule after the upload is complete.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Only disable security rules when you understand their purpose and potential impact.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Image_Resolution_Too_Large\"><\/span>Image Resolution Too Large<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">WordPress automatically scales down very large images.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By default, images larger than <strong>2560 \u00d7 2560 pixels<\/strong> may be resized during upload.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In some cases, WordPress may display an HTTP error when processing particularly large images.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Possible_Solution-3\"><\/span>Possible Solution<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you need to preserve the original image size, add the following code to your active theme&#8217;s <code>functions.php<\/code> file:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>add_filter( 'big_image_size_threshold', '__return_false' );<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">This disables automatic scaling of large images.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before making changes, consider the impact on storage usage and page loading performance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Missing_File_Permissions\"><\/span>Missing File Permissions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Incorrect file or directory permissions can prevent WordPress from saving uploaded files.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Common symptoms include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Uploads appear to complete successfully but do not appear in the Media Library.<\/li>\n\n\n\n<li>Themes or plugins fail to install.<\/li>\n\n\n\n<li>Media uploads generate permission-related errors.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Check_Media_Folder_Settings\"><\/span>Check Media Folder Settings<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In the WordPress administration panel, navigate to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Settings \u2192 Media<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Verify that the option to organize uploads into month and year folders is configured correctly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">WordPress typically stores uploaded files in:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>\/wp-content\/uploads\/<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">When a new month begins, WordPress automatically creates a new folder. If this process fails, uploads may stop working.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Verify_File_Permissions\"><\/span>Verify File Permissions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The recommended permissions are:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Item<\/th><th>Permission<\/th><\/tr><\/thead><tbody><tr><td>Directories<\/td><td>755<\/td><\/tr><tr><td>Files<\/td><td>644<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">If necessary, connect via FTP and verify that the folder structure and permissions are correct.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_to_Expect\"><\/span>What to Expect<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Most WordPress upload errors are caused by one of the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unsupported file formats<\/li>\n\n\n\n<li>File size restrictions<\/li>\n\n\n\n<li>Firewall blocks<\/li>\n\n\n\n<li>Excessive image dimensions<\/li>\n\n\n\n<li>Incorrect file permissions<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Identifying the specific error message is often the fastest way to determine which solution applies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">WordPress image and file upload errors can result from configuration limits, security restrictions, unsupported file formats, or permission issues. Reviewing the error message and checking the areas described in this article will help you identify and resolve the most common upload-related problems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[125],"manual_kb_tag":[190,1715,4532,5328,5329,5330,5331,5332,5333,5334],"class_list":["post-9497","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-websites","manual_kb_tag-wordpress","manual_kb_tag-file-upload","manual_kb_tag-media-library","manual_kb_tag-image-upload","manual_kb_tag-upload-errors","manual_kb_tag-unsupported-file-type","manual_kb_tag-svg-files","manual_kb_tag-font-files","manual_kb_tag-file-size-limit","manual_kb_tag-increase-upload-limit"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9497\/revisions"}],"predecessor-version":[{"id":9498,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9497\/revisions\/9498"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/media?parent=9497"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manualknowledgebasecat?post=9497"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb_tag?post=9497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}