{"id":9289,"date":"2026-06-02T03:28:53","date_gmt":"2026-06-02T01:28:53","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=9289"},"modified":"2026-06-08T13:20:41","modified_gmt":"2026-06-08T11:20:41","slug":"schimbarea-parolei-pentru-backend-ul-prestashop-folosind-metoda-traditionala-si-prin-intermediul-bazei-de-date","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/ro\/knowledgebase\/changing-the-password-to-the-prestashop-backend-using-the-traditional-method-and-via-the-database\/","title":{"rendered":"Schimbarea parolei pentru backend-ul PrestaShop folosind metoda tradi\u021bional\u0103 \u0219i prin intermediul bazei de date"},"content":{"rendered":"<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">If you have lost the password for your PrestaShop store panel, you can recover it in two ways.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/changing-the-password-to-the-prestashop-backend-using-the-traditional-method-and-via-the-database\/#Basic_method\" >Basic method<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/changing-the-password-to-the-prestashop-backend-using-the-traditional-method-and-via-the-database\/#Method_by_modifying_the_database\" >Method by modifying the database<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/changing-the-password-to-the-prestashop-backend-using-the-traditional-method-and-via-the-database\/#Step_1_%E2%80%93_Obtaining_a_token\" >Step 1 \u2013 Obtaining a token<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/changing-the-password-to-the-prestashop-backend-using-the-traditional-method-and-via-the-database\/#Step_2_%E2%80%93_modifying_the_database\" >Step 2 \u2013 modifying the database<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/changing-the-password-to-the-prestashop-backend-using-the-traditional-method-and-via-the-database\/#Step_3_%E2%80%93_Change_your_password\" >Step 3 \u2013 Change your password<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Basic_method\"><\/span><strong>Basic method<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have access to the email address associated with your store user account, simply select the password reminder\/reset option in the store back office login form.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"620\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-3.png\" alt=\"\" class=\"wp-image-9290\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-3.png 576w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-3-279x300.png 279w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-3-11x12.png 11w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n<\/div>\n\n\n\n\n<div id=\"mybox-3530350799\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Acces timpuriu<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Mai ave\u021bi nevoie de ajutor?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contacta\u021bi echipa noastr\u0103 de servicii pentru clien\u021bi.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Trimite mesaj<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Apoi, \u00een c\u00e2mpul formularului care apare, introduce\u021bi adresa dvs. de e-mail:<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"569\" height=\"442\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-4.png\" alt=\"\" class=\"wp-image-9291\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-4.png 569w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-4-300x233.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-4-15x12.png 15w\" sizes=\"auto, (max-width: 569px) 100vw, 569px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_by_modifying_the_database\"><\/span><strong>Method by modifying the database<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are unable to recover your password using the basic method, for example because you do not have access to the email address associated with the store administrator account, you can make a change by modifying the database.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_1_%E2%80%93_Obtaining_a_token\"><\/span><strong>Step 1 \u2013 Obtaining a token<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Prestashop 1.6.x<\/strong><br>Log in to your account via FTP and open the file:<br><strong>\/config\/settings.inc.php for viewing<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Prestashop 1.7.x<\/strong><br>Log in to your account via FTP and open the file:<br><strong>\/app\/config\/parameters.php for viewing<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">where to get the value of&nbsp;<strong>the cookie_key<\/strong>&nbsp;variable :<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"915\" height=\"226\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-5.png\" alt=\"\" class=\"wp-image-9292\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-5.png 915w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-5-300x74.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-5-768x190.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-5-18x4.png 18w\" sizes=\"auto, (max-width: 915px) 100vw, 915px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\"><strong>Not\u0103:<\/strong><br><strong>Dac\u0103 a\u021bi instalat scriptul automat din panoul mybox, aceste fi\u0219iere con\u021bin \u0219i numele de utilizator \u0219i parola pentru baza de date folosit\u0103 de magazinul dvs. Ve\u021bi avea nevoie de aceste informa\u021bii \u00een pasul doi.<\/strong><\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"338\" height=\"75\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-6.png\" alt=\"\" class=\"wp-image-9293\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-6.png 338w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-6-300x67.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-6-18x4.png 18w\" sizes=\"auto, (max-width: 338px) 100vw, 338px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_2_%E2%80%93_modifying_the_database\"><\/span><strong>Step 2 \u2013 modifying the database<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.<\/strong>&nbsp;After logging in to the mybox panel, go to the&nbsp;<em><strong>Databases section.<\/strong><\/em><\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"233\" height=\"477\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-7.png\" alt=\"\" class=\"wp-image-9294\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-7.png 233w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-7-147x300.png 147w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-7-6x12.png 6w\" sizes=\"auto, (max-width: 233px) 100vw, 233px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\"><strong>2.<\/strong> Apoi, c\u00e2nd ve\u021bi vedea pagina cu lista bazelor de date pe care le de\u021bine\u021bi, \u00een col\u021bul din dreapta sus ve\u021bi g\u0103si un link c\u0103tre <em><strong>panoul phpMyAdmin.<\/strong><\/em><\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"295\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-8.png\" alt=\"\" class=\"wp-image-9295\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-8.png 320w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-8-300x277.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-8-13x12.png 13w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\"><strong>3.<\/strong> Se va deschide un formular de autentificare \u00eentr-o fereastr\u0103 separat\u0103 a browserului. Folosi\u021bi datele din baza de date pe care le-a\u021bi specificat la crearea acesteia sau pe care le-a\u021bi desc\u0103rcat din fi\u0219ierul de configurare la pasul unu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.<\/strong> Extinde\u021bi lista de tabele \u0219i c\u0103uta\u021bi-o pe cea numit\u0103 <strong>ps_employee<\/strong><br>(re\u021bine\u021bi c\u0103, dac\u0103 ave\u021bi un prefix diferit, c\u0103uta\u021bi _employee \u00een numele tabelului).<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"747\" height=\"143\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-9.png\" alt=\"\" class=\"wp-image-9296\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-9.png 747w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-9-300x57.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-9-18x3.png 18w\" sizes=\"auto, (max-width: 747px) 100vw, 747px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\"><strong>5.<\/strong> Dac\u0103 face\u021bi clic pe numele tabelului, se va afi\u0219a con\u021binutul acestuia, mai exact utilizatorii, cum ar fi administratorii \u0219i angaja\u021bii. G\u0103si\u021bi \u00een list\u0103 utilizatorul a c\u0103rui parol\u0103 dori\u021bi s\u0103 o modifica\u021bi \u0219i face\u021bi clic pe <em><strong>Editare.<\/strong><\/em><\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"449\" height=\"80\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-10.png\" alt=\"\" class=\"wp-image-9297\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-10.png 449w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-10-300x53.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-10-18x3.png 18w\" sizes=\"auto, (max-width: 449px) 100vw, 449px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_3_%E2%80%93_Change_your_password\"><\/span><strong>Step 3 \u2013 Change your password<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.<\/strong>&nbsp;At this stage, a form for editing user data will be displayed. The field you&#8217;re interested in is:&nbsp;<strong>passwd<\/strong><\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"806\" height=\"58\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-11.png\" alt=\"\" class=\"wp-image-9298\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-11.png 806w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-11-300x22.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-11-768x55.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-11-18x1.png 18w\" sizes=\"auto, (max-width: 806px) 100vw, 806px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\"><strong>7.<\/strong> Din partea st\u00e2ng\u0103, extinde\u021bi lista \u0219i selecta\u021bi MD5 \u2013 aceasta este o form\u0103 de criptare a parolei. Apoi, \u00een ultimul c\u00e2mp care con\u021bine un \u0219ir de caractere, \u0219terge\u021bi-l \u0219i lipi\u021bi valoarea cookie_key ob\u021binut\u0103 la pasul unu. F\u0103r\u0103 spa\u021bii suplimentare, introduce\u021bi noua parol\u0103 pe care dori\u021bi s\u0103 o seta\u021bi pentru acest utilizator. Apoi, face\u021bi clic pe butonul <em><strong>Execute<\/strong><\/em> din dreapta, sub c\u00e2mpurile formularului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Parola dvs. a fost modificat\u0103 \u0219i v\u0103 pute\u021bi autentifica \u00een panoul de administrare al magazinului dvs. folosind noile date de autentificare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[58],"manual_kb_tag":[5621,5622,5623,5624,5625,5626,5627,5628,5629,5620],"class_list":["post-9289","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-web-applications-cms","manual_kb_tag-prestashop-password-reset","manual_kb_tag-reset-prestashop-password","manual_kb_tag-recover-prestashop-password","manual_kb_tag-change-prestashop-password","manual_kb_tag-prestashop-back-office","manual_kb_tag-back-office-login","manual_kb_tag-store-administrator-login","manual_kb_tag-admin-password-reset","manual_kb_tag-password-reset-via-database","manual_kb_tag-prestashop-password-recovery"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9289\/revisions"}],"predecessor-version":[{"id":9299,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/9289\/revisions\/9299"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/media?parent=9289"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manualknowledgebasecat?post=9289"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb_tag?post=9289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}