{"id":8080,"date":"2026-05-10T15:04:57","date_gmt":"2026-05-10T13:04:57","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=8080"},"modified":"2026-05-10T15:04:59","modified_gmt":"2026-05-10T13:04:59","slug":"cum-sa-efectuati-o-comanda-traceroute","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-perform-a-traceroute-command\/","title":{"rendered":"Cum s\u0103 efectua\u021bi o comand\u0103 Traceroute"},"content":{"rendered":"<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\"><strong>Traceroute<\/strong> is a diagnostic tool used to map the path that data takes from your computer to a destination server, such as your <strong>mybox-hosted<\/strong> website. While a simple &#8220;ping&#8221; tells you if a server is online, a traceroute shows you every &#8220;hop&#8221; (router or server) along the way.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This command is a mechanical necessity when troubleshooting slow connection speeds or &#8220;timeout&#8221; errors, as it helps identify exactly where a delay or connection break is occurring\u2014whether it is your local network, your ISP, or the backbone of the internet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-perform-a-traceroute-command\/#How_to_Run_Traceroute_on_Windows\" >How to Run Traceroute on Windows<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-perform-a-traceroute-command\/#How_to_Run_Traceroute_on_macOS\" >How to Run Traceroute on macOS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-perform-a-traceroute-command\/#How_to_Run_Traceroute_on_Linux\" >How to Run Traceroute on Linux<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-perform-a-traceroute-command\/#Interpreting_the_Results\" >Interpreting the Results<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-perform-a-traceroute-command\/#Why_Support_Might_Ask_for_a_Traceroute\" >Why Support Might Ask for a Traceroute<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-perform-a-traceroute-command\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Run_Traceroute_on_Windows\"><\/span>How to Run Traceroute on Windows<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<\/div>\n\n<div id=\"mybox-4116027529\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Acces timpuriu<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Mai ave\u021bi nevoie de ajutor?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contacta\u021bi echipa noastr\u0103 de servicii pentru clien\u021bi.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Trimite mesaj<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">On Windows systems, the command is abbreviated to <code>tracert<\/code>.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Press the <strong>Windows Key + R<\/strong>, type <code>cmd<\/code>, and hit Enter.<\/li>\n\n\n\n<li>In the black window, type the following command (replacing the example with your domain): <code>tracert yourdomain.com<\/code><\/li>\n\n\n\n<li>Press <strong>Enter<\/strong>.<\/li>\n\n\n\n<li><strong>Results:<\/strong> You will see a list of numbered rows. Each row represents a &#8220;hop.&#8221; If you see <code>* * * Request timed out<\/code>, it indicates a point where data was lost or blocked.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Run_Traceroute_on_macOS\"><\/span>How to Run Traceroute on macOS<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Open <strong>Terminal<\/strong> (found in Applications > Utilities or via Spotlight).<\/li>\n\n\n\n<li>Type the following command: <code>traceroute yourdomain.com<\/code><\/li>\n\n\n\n<li>Press <strong>Enter<\/strong>.<\/li>\n\n\n\n<li><strong>Note:<\/strong> macOS uses the full word <code>traceroute<\/code>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Run_Traceroute_on_Linux\"><\/span>How to Run Traceroute on Linux<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Open your terminal emulator.<\/li>\n\n\n\n<li>Type: <code>traceroute yourdomain.com<\/code><\/li>\n\n\n\n<li>If the command is not found, you may need to install it first (e.g., <code>sudo apt install traceroute<\/code>).<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Interpreting_the_Results\"><\/span>Interpreting the Results<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When analyzing the path to your <strong>mybox<\/strong> server, look for these indicators:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Latency (ms):<\/strong> The three numbers (e.g., <code>20 ms 22 ms 21 ms<\/code>) show the response time. A sudden jump from <strong>20 ms<\/strong> to <strong>200 ms<\/strong> indicates a bottleneck at that specific hop.<\/li>\n\n\n\n<li><strong>Request Timed Out:<\/strong> This can mean a server is down, but often it simply means that a specific router is configured to ignore traceroute requests for security reasons. If the traceroute continues successfully after the timeout, it is usually not a problem.<\/li>\n\n\n\n<li><strong>The Destination:<\/strong> The final hop should be the IP address of your <strong>mybox-hosted<\/strong> server. If the trace stops much earlier, the issue is likely with a major internet provider or your own local connection.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_Support_Might_Ask_for_a_Traceroute\"><\/span>Why Support Might Ask for a Traceroute<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you contact the <strong>mybox<\/strong> technical team because your site feels slow, they may ask for a traceroute log. This helps them determine:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the issue is local to your computer or office.<\/li>\n\n\n\n<li>If there is a routing problem between your ISP and the <strong>mybox<\/strong> data center.<\/li>\n\n\n\n<li>If a specific international &#8220;node&#8221; is having technical difficulties.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Traceroute provides a &#8220;GPS map&#8221; of your data&#8217;s journey across the web. By understanding how to run this command on your operating system, you can quickly determine if a connection issue to your <strong>mybox-hosted<\/strong> site is something you can fix locally or if it requires intervention from an internet provider.<\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[28],"manual_kb_tag":[5079,8520,8521,8522,8523,8524,8525,8526,5017,5074],"class_list":["post-8080","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-others","manual_kb_tag-tracert-command","manual_kb_tag-traceroute-command","manual_kb_tag-how-to-run-traceroute","manual_kb_tag-tracert-windows","manual_kb_tag-macos-traceroute","manual_kb_tag-linux-traceroute","manual_kb_tag-network-latency","manual_kb_tag-request-timed-out","manual_kb_tag-traceroute","manual_kb_tag-network-troubleshooting"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/8080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/8080\/revisions"}],"predecessor-version":[{"id":8081,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/8080\/revisions\/8081"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/media?parent=8080"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manualknowledgebasecat?post=8080"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb_tag?post=8080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}