{"id":7966,"date":"2026-05-07T12:15:36","date_gmt":"2026-05-07T10:15:36","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=7966"},"modified":"2026-05-07T12:15:37","modified_gmt":"2026-05-07T10:15:37","slug":"cum-se-configureaza-taxele-de-transport-si-tva-pentru-diferite-tari-in-prestashop","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-configure-shipping-and-vat-rates-for-different-countries-in-prestashop\/","title":{"rendered":"Cum se configureaz\u0103 taxele de expediere \u0219i TVA pentru diferite \u021b\u0103ri \u00een Prestashop"},"content":{"rendered":"<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">Correctly managing international taxes and logistics is a cornerstone of a compliant e-commerce business. In PrestaShop, these two systems\u2014Taxes and Shipping\u2014work in tandem using <strong>Geographic Zones<\/strong> to determine what a customer pays based on their location.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-configure-shipping-and-vat-rates-for-different-countries-in-prestashop\/#Context\" >Context<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-configure-shipping-and-vat-rates-for-different-countries-in-prestashop\/#Phase_1_Configuring_VAT_Rates\" >Phase 1: Configuring VAT Rates<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-configure-shipping-and-vat-rates-for-different-countries-in-prestashop\/#Phase_2_Configuring_Shipping_for_Different_Countries\" >Phase 2: Configuring Shipping for Different Countries<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-configure-shipping-and-vat-rates-for-different-countries-in-prestashop\/#Phase_3_Linking_VAT_to_Shipping\" >Phase 3: Linking VAT to Shipping<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-configure-shipping-and-vat-rates-for-different-countries-in-prestashop\/#Distinction_Tax_included_vs_Tax_excluded\" >Distinction: Tax included vs. Tax excluded<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-configure-shipping-and-vat-rates-for-different-countries-in-prestashop\/#Practical_Implications\" >Practical Implications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-configure-shipping-and-vat-rates-for-different-countries-in-prestashop\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Context\"><\/span>Context<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">PrestaShop uses a hierarchical system for location: <strong>Zones<\/strong> contain <strong>Countries<\/strong>, and Countries can contain <strong>States<\/strong>. VAT is applied through <strong>Tax Rules<\/strong>, while shipping is controlled by <strong>Carriers<\/strong>. Both rely on the customer&#8217;s delivery address to trigger the correct calculation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Phase_1_Configuring_VAT_Rates\"><\/span>Phase 1: Configuring VAT Rates<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<\/div>\n\n<div id=\"mybox-266820133\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Acces timpuriu<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Mai ave\u021bi nevoie de ajutor?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contacta\u021bi echipa noastr\u0103 de servicii pentru clien\u021bi.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Trimite mesaj<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Taxes in PrestaShop are divided into <strong>Taxes<\/strong> (the percentage) and <strong>Tax Rules<\/strong> (the logic of when to apply that percentage).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. Define the Tax Rates<\/h4>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Navigate to <strong>International > Taxes<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Add new tax<\/strong>.<\/li>\n\n\n\n<li>Name the tax clearly (e.g., &#8220;UK VAT 20%&#8221; or &#8220;German MwSt 19%&#8221;).<\/li>\n\n\n\n<li>Enter the numerical rate and save.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">2. Create the Tax Rule<\/h4>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Go to <strong>International > Taxes > Tax Rules<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Add new tax rule group<\/strong>.<\/li>\n\n\n\n<li>Once the group is created, click <strong>Add new tax rule<\/strong> within it.<\/li>\n\n\n\n<li>Select the <strong>Country<\/strong>, the <strong>Behavior<\/strong> (how to handle multiple taxes), and the <strong>Tax<\/strong> rate you created in the previous step.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Phase_2_Configuring_Shipping_for_Different_Countries\"><\/span>Phase 2: Configuring Shipping for Different Countries<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping setup requires defining the &#8220;who&#8221; (Carrier) and the &#8220;where&#8221; (Zones).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. Group Countries into Zones<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you have different rates for different regions, ensure your countries are assigned to the correct zones.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Go to <strong>International > Locations > Zones<\/strong>. Create regions like &#8220;EU,&#8221; &#8220;North America,&#8221; or &#8220;Domestic.&#8221;<\/li>\n\n\n\n<li>Go to <strong>International > Locations > Countries<\/strong> and edit each country to assign it to your desired Zone.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">2. Configure the Carrier<\/h4>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Go to <strong>Shipping > Carriers<\/strong> and click <strong>Add new carrier<\/strong>.<\/li>\n\n\n\n<li><strong>Location &amp; Costs:<\/strong> In this tab, check the boxes for the <strong>Zones<\/strong> where this carrier should be available.<\/li>\n\n\n\n<li><strong>Pricing:<\/strong> Set your ranges (by price or weight). You can enter different costs for different zones within the same carrier.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Phase_3_Linking_VAT_to_Shipping\"><\/span>Phase 3: Linking VAT to Shipping<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In many jurisdictions, you must also charge VAT on the shipping cost itself.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Open your <strong>Carrier<\/strong> settings again.<\/li>\n\n\n\n<li>In the <strong>Shipping locations and costs<\/strong> tab, look for the <strong>Tax rule<\/strong> dropdown.<\/li>\n\n\n\n<li>Select the appropriate tax rule that should apply to the shipping fee for that carrier.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Distinction_Tax_included_vs_Tax_excluded\"><\/span>Distinction: Tax included vs. Tax excluded<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Back-Office Entry:<\/strong> PrestaShop typically asks for product prices and shipping costs <em>excluding<\/em> tax.<\/li>\n\n\n\n<li><strong>Front-Office Display:<\/strong> Depending on your settings in <strong>International > Taxes<\/strong>, the store will calculate the final price <em>including<\/em> tax for the customer based on their address.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_Implications\"><\/span>Practical Implications<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The &#8220;Guest&#8221; Problem:<\/strong> Before a customer enters their address, PrestaShop usually displays taxes based on the store&#8217;s &#8220;default&#8221; country. The rates will update automatically once the customer selects their delivery country during checkout.<\/li>\n\n\n\n<li><strong>OSS (One-Stop Shop):<\/strong> If you are an EU seller, you likely need to apply the VAT rate of the <em>destination<\/em> country. This requires creating a comprehensive Tax Rule Group that contains a specific entry for every EU member state.<\/li>\n\n\n\n<li><strong>Free Shipping:<\/strong> If you offer free shipping for certain countries, you can set this in the <strong>Shipping > Preferences<\/strong> or within the specific carrier&#8217;s price ranges for that specific Zone.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">By properly mapping your Countries to Zones and linking those Zones to both Tax Rules and Carriers, you create a seamless international checkout experience. This structure ensures that your <strong>mybox-hosted<\/strong> store remains legally compliant while providing accurate shipping quotes to your global audience.<\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[58],"manual_kb_tag":[8876,2378,2380,2381,2382,2394,2400,2401,8874,8875],"class_list":["post-7966","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-web-applications-cms","manual_kb_tag-shipping-carriers","manual_kb_tag-tax-rates","manual_kb_tag-tax-rules","manual_kb_tag-geographic-zones","manual_kb_tag-international-taxes","manual_kb_tag-international-shipping","manual_kb_tag-prestashop-taxes","manual_kb_tag-prestashop-shipping","manual_kb_tag-configure-taxes","manual_kb_tag-configure-shipping"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/7966","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/7966\/revisions"}],"predecessor-version":[{"id":7967,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/7966\/revisions\/7967"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/media?parent=7966"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manualknowledgebasecat?post=7966"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb_tag?post=7966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}