{"id":7479,"date":"2026-04-07T09:16:22","date_gmt":"2026-04-07T07:16:22","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=7479"},"modified":"2026-06-18T02:48:56","modified_gmt":"2026-06-18T00:48:56","slug":"depanarea-outlook-eroare-0x800ccc79","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/ro\/knowledgebase\/troubleshooting-outlook-error-0x800ccc79\/","title":{"rendered":"Rezolvarea problemelor Outlook eroare 0x800CCC79"},"content":{"rendered":"<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph translation-block\">Eroarea <strong>0x800CCC79<\/strong> este o notificare de e\u0219ec al livr\u0103rii, \u00eenso\u021bit\u0103 de mesajul <strong>\u201eAccesul la serverul de retransmitere a fost refuzat.\u201d<\/strong>. Aceasta apare atunci c\u00e2nd clientul dvs. de e-mail (cum ar fi Microsoft Outlook sau Windows Live Mail) \u00eencearc\u0103 s\u0103 trimit\u0103 un e-mail prin serverul <strong>mybox<\/strong> f\u0103r\u0103 a v\u0103 autentifica mai \u00eent\u00e2i.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the early days of the internet, mail servers allowed anyone to send mail through them. Today, to prevent spam, <strong>mybox<\/strong> requires &#8220;SMTP Authentication&#8221;\u2014essentially a digital ID check\u2014before it will &#8220;relay&#8221; your message to the recipient&#8217;s inbox.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/troubleshooting-outlook-error-0x800ccc79\/#Common_Causes\" >Common Causes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/troubleshooting-outlook-error-0x800ccc79\/#Distinction_Block\" >Distinction Block<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/troubleshooting-outlook-error-0x800ccc79\/#How_to_Resolve\" >How to Resolve<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/troubleshooting-outlook-error-0x800ccc79\/#Practical_Implications\" >Practical Implications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/troubleshooting-outlook-error-0x800ccc79\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Common_Causes\"><\/span>Common Causes<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Missing Authentication:<\/strong> The &#8220;My outgoing server (SMTP) requires authentication&#8221; box is unchecked in your Outlook settings.<\/li>\n\n\n\n<li><strong>Incorrect Credentials:<\/strong> Outlook is trying to log in to the outgoing server with a different username or password than the one used for your incoming mail.<\/li>\n\n\n\n<li><strong>Typo in Email Address:<\/strong> Occasionally, a malformed recipient address can trigger a relay error if the server cannot determine where to send the message.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Distinction_Block\"><\/span>Distinction Block<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Login vs. Relay<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\"><strong>Autentificarea<\/strong> \u00eenseamn\u0103 conectarea la <strong>imap.mybox.com<\/strong> pentru a-\u021bi <em>citi<\/em> e-mailurile. <strong>Relay<\/strong> \u00eenseamn\u0103 s\u0103 solicita\u021bi serviciului <strong>smtp.mybox.com<\/strong> s\u0103 <em>trimit\u0103<\/em> e-mailurile dvs. c\u0103tre o alt\u0103 persoan\u0103. Eroarea 0x800CCC79 \u00eenseamn\u0103 c\u0103 serverul v-a permis s\u0103 v\u0103 autentifica\u021bi pentru a citi e-mailurile, dar v-a blocat trimiterea acestora deoarece nu a\u021bi furnizat datele de autentificare a doua oar\u0103 pentru procesul de \u201erelay\u201d.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Resolve\"><\/span>How to Resolve<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<\/div>\n\n<div id=\"mybox-163631085\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Acces timpuriu<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Mai ave\u021bi nevoie de ajutor?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contacta\u021bi echipa noastr\u0103 de servicii pentru clien\u021bi.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Trimite mesaj<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">To fix error 0x800CCC79, you must enable SMTP authentication in your email account settings:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Enable Outgoing Authentication<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open <strong>Outlook<\/strong> and go to <strong>File<\/strong> &gt; <strong>Account Settings<\/strong> &gt; <strong>Account Settings<\/strong>.<\/li>\n\n\n\n<li class=\"translation-block\">Selecta\u021bi contul de e-mail <strong>mybox<\/strong> \u0219i face\u021bi clic pe <strong>Modificare<\/strong>.<\/li>\n\n\n\n<li>Click the <strong>More Settings<\/strong> button.<\/li>\n\n\n\n<li>Go to the <strong>Outgoing Server<\/strong> tab.<\/li>\n\n\n\n<li>Check the box: <strong>&#8220;My outgoing server (SMTP) requires authentication&#8221;<\/strong>.<\/li>\n\n\n\n<li>Ensure <strong>&#8220;Use same settings as my incoming mail server&#8221;<\/strong> is selected.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph translation-block\"><strong>2. Verifica\u021bi portul \u0219i criptarea<\/strong> \u00cen fereastra <strong>Mai multe set\u0103ri<\/strong>, trece\u021bi la fila <strong>Avansat<\/strong> \u0219i asigura\u021bi-v\u0103 c\u0103 utiliza\u021bi infrastructura <strong>mybox<\/strong> corect\u0103:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Outgoing Server (SMTP):<\/strong> <code>smtp.mybox.com<\/code><\/li>\n\n\n\n<li><strong>Port:<\/strong> <strong>587<\/strong><\/li>\n\n\n\n<li><strong>Encryption:<\/strong> <strong>STARTTLS<\/strong> or <strong>TLS<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_Implications\"><\/span>Practical Implications<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Immediate Resolution:<\/strong> Once you check the authentication box, the &#8220;Relay access denied&#8221; error should disappear instantly. You can test this by clicking &#8220;Test Account Settings&#8221; in Outlook.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Securitate:<\/strong> Utilizarea autentific\u0103rii garanteaz\u0103 c\u0103 nimeni altcineva nu poate \u201efalsifica\u201d adresa ta de e-mail folosind serverele <strong>mybox<\/strong>. Aceasta \u00ee\u021bi protejeaz\u0103 reputa\u021bia de expeditor \u0219i asigur\u0103 c\u0103 e-mailurile tale nu ajung \u00een folderele de spam ale destinatarilor.<\/li>\n\n\n\n<li><strong>Mobile Devices:<\/strong> If you use the same email on a smartphone, ensure the &#8220;Outgoing Mail Server&#8221; settings on your phone also have &#8220;Authentication&#8221; set to <strong>Password<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Eroarea 0x800CCC79 reprezint\u0103 o simpl\u0103 eroare de \u201everificare a identit\u0103\u021bii\u201d. Asigur\u00e2ndu-v\u0103 c\u0103 clientul dvs. este configurat s\u0103 furnizeze numele de utilizator \u0219i parola atunci c\u00e2nd trimite e-mailuri c\u0103tre <strong>smtp.mybox.com<\/strong>, \u00eendeplini\u021bi cerin\u021bele de securitate ale infrastructurii <strong>mybox<\/strong> \u0219i asigura\u021bi livrarea fiabil\u0103 a e-mailurilor.<\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[41,44,45],"manual_kb_tag":[],"class_list":["post-7479","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-email","manualknowledgebasecat-errors-receiving-messages","manualknowledgebasecat-errors-sending-messages"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/7479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/7479\/revisions"}],"predecessor-version":[{"id":7480,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/7479\/revisions\/7480"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/media?parent=7479"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manualknowledgebasecat?post=7479"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb_tag?post=7479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}