{"id":7471,"date":"2026-04-07T09:09:56","date_gmt":"2026-04-07T07:09:56","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=7471"},"modified":"2026-04-07T09:09:58","modified_gmt":"2026-04-07T07:09:58","slug":"depanarea-outlook-eroare-0x800ccc18","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/ro\/knowledgebase\/troubleshooting-outlook-error-0x800ccc18\/","title":{"rendered":"Rezolvarea problemelor Outlook eroare 0x800CCC18"},"content":{"rendered":"<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph translation-block\">Eroarea <strong>0x800CCC18<\/strong> apare atunci c\u00e2nd clientul dvs. de e-mail (cum ar fi Microsoft Outlook, Outlook Express sau Windows Live Mail) \u00eencearc\u0103 s\u0103 se autentifice folosind o metod\u0103 specific\u0103 de autentificare care nu este acceptat\u0103 de infrastructura <strong>mybox<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Specifically, this error is triggered when the &#8220;Secure Password Authentication&#8221; (SPA) or &#8220;Log on using Secure Password Authentication&#8221; option is enabled in your account settings.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/troubleshooting-outlook-error-0x800ccc18\/#How_it_works\" >How it works<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/troubleshooting-outlook-error-0x800ccc18\/#Distinction_Block\" >Distinction Block<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/troubleshooting-outlook-error-0x800ccc18\/#How_to_Resolve\" >How to Resolve<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/troubleshooting-outlook-error-0x800ccc18\/#Practical_Implications\" >Practical Implications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/troubleshooting-outlook-error-0x800ccc18\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_it_works\"><\/span>How it works<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<\/div>\n\n<div id=\"mybox-3872358705\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Acces timpuriu<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Mai ave\u021bi nevoie de ajutor?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contacta\u021bi echipa noastr\u0103 de servicii pentru clien\u021bi.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Trimite mesaj<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph translation-block\">Autentificarea prin parol\u0103 securizat\u0103 (SPA) este un protocol proprietar al Microsoft, conceput pentru anumite medii de server (cum ar fi Exchange). <strong>mybox<\/strong> utilizeaz\u0103 autentificarea standard \u0219i securizat\u0103 IMAP\/SMTP, combinat\u0103 cu criptarea SSL\/TLS, care reprezint\u0103 standardul din industrie pentru g\u0103zduirea web.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When SPA is turned on, Outlook tries to use a handshake that the <strong>mybox<\/strong> server does not recognize, resulting in an immediate connection failure.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Distinction_Block\"><\/span>Distinction Block<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>SPA vs. SMTP Authentication<\/strong> <strong>SPA (Secure Password Authentication)<\/strong> is a specific login <em>protocol<\/em> that should be <strong>disabled<\/strong>. <strong>SMTP Authentication<\/strong> is the standard requirement to verify your username and password when sending mail; this must be <strong>enabled<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Resolve\"><\/span>How to Resolve<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To fix error 0x800CCC18, you must disable the SPA setting in your Outlook account configuration:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Open <strong>Outlook<\/strong> and go to <strong>File<\/strong> > <strong>Account Settings<\/strong> > <strong>Account Settings<\/strong>.<\/li>\n\n\n\n<li class=\"translation-block\">Selecta\u021bi contul de e-mail <strong>mybox<\/strong> \u0219i face\u021bi clic pe <strong>Modificare<\/strong>.<\/li>\n\n\n\n<li>On the main settings page, locate the checkbox labeled <strong>&#8220;Log on using Secure Password Authentication (SPA)&#8221;<\/strong>.<\/li>\n\n\n\n<li><strong>Uncheck<\/strong> this box.<\/li>\n\n\n\n<li>Click <strong>Next<\/strong> to test the settings and then <strong>Finish<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_Implications\"><\/span>Practical Implications<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Security:<\/strong> Disabling SPA does <strong>not<\/strong> make your account insecure. As long as you have SSL\/TLS or STARTTLS enabled in your &#8220;Advanced&#8221; port settings, your password and messages remain fully encrypted during transmission.<\/li>\n\n\n\n<li><strong>Compatibility:<\/strong> SPA is rarely used in modern web hosting. Disabling it ensures that your client uses standard MD5 or PLAIN authentication over a secure (SSL) tunnel, which is compatible with almost all devices and providers.<\/li>\n\n\n\n<li><strong>Immediate Fix:<\/strong> In nearly every case, unchecking this single box will instantly resolve error 0x800CCC18 and allow your mail to sync.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Eroarea 0x800CCC18 indic\u0103 o neconcordan\u021b\u0103 de configurare. Prin dezactivarea op\u021biunii <strong>SPA<\/strong> \u0219i utilizarea <strong>autentific\u0103rii SMTP<\/strong> standard pe un port securizat (cum ar fi 587 sau 465), ve\u021bi men\u021bine un nivel ridicat de securitate, asigur\u00e2nd \u00een acela\u0219i timp compatibilitatea deplin\u0103 cu platforma <strong>mybox<\/strong>.<\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[41,44,45],"manual_kb_tag":[],"class_list":["post-7471","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-email","manualknowledgebasecat-errors-receiving-messages","manualknowledgebasecat-errors-sending-messages"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/7471","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/7471\/revisions"}],"predecessor-version":[{"id":7472,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/7471\/revisions\/7472"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/media?parent=7471"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manualknowledgebasecat?post=7471"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb_tag?post=7471"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}