{"id":7456,"date":"2026-04-03T09:50:03","date_gmt":"2026-04-03T07:50:03","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=7456"},"modified":"2026-04-03T09:50:05","modified_gmt":"2026-04-03T07:50:05","slug":"cum-sa-gestionati-filtrele-de-spam","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manage-spam-filters\/","title":{"rendered":"Cum s\u0103 gestiona\u021bi filtrele de spam"},"content":{"rendered":"<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph translation-block\">Pute\u021bi gestiona protec\u021bia \u00eempotriva spamului pentru conturile dvs. de e-mail <strong>mybox<\/strong> fie la nivel global (pentru mai multe adrese simultan), fie individual. Acest lucru v\u0103 permite s\u0103 g\u0103si\u021bi un echilibru \u00eentre filtrarea de \u00eenalt\u0103 securitate \u0219i necesitatea de a v\u0103 asigura c\u0103 e-mailurile importante sunt livrate \u00eentotdeauna.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manage-spam-filters\/#Collective_Management\" >Collective Management<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manage-spam-filters\/#Individual_Management\" >Individual Management<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manage-spam-filters\/#Managing_Blacklists_and_Whitelists\" >Managing Blacklists and Whitelists<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manage-spam-filters\/#Supported_Address_Formats\" >Supported Address Formats<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manage-spam-filters\/#Practical_Implications\" >Practical Implications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/how-to-manage-spam-filters\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Collective_Management\"><\/span>Collective Management<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you manage several email accounts, you can apply security settings in bulk to save time.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Navigate to the email address list in your dashboard.<\/li>\n\n\n\n<li>Select the mailboxes you wish to modify using the checkboxes on the left.<\/li>\n\n\n\n<li>Choose <strong>Edit Anti-SPAM filters<\/strong> at the bottom of the list.<\/li>\n\n\n\n<li>Select your protection level:\n<ul class=\"wp-block-list\">\n<li><strong>Recommended:<\/strong> The standard configuration optimized by <strong>mybox<\/strong>.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Personalizare:<\/strong> V\u0103 permite s\u0103 activa\u021bi sau s\u0103 dezactiva\u021bi manual verific\u0103rile <strong>GreyList<\/strong>, <strong>RBL<\/strong> \u0219i <strong>SPF<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Set the <strong>Filter Sensitivity<\/strong> (Low to High) based on the volume of spam you are receiving.<\/li>\n\n\n\n<li>Click <strong>Save Settings<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Individual_Management\"><\/span>Individual Management<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<\/div>\n\n<div id=\"mybox-953382296\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Acces timpuriu<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Mai ave\u021bi nevoie de ajutor?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contacta\u021bi echipa noastr\u0103 de servicii pentru clien\u021bi.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Trimite mesaj<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">To adjust settings for a single specific mailbox, you can access the configuration through three different paths in the dashboard:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Anti-Spam Button:<\/strong> Click the icon directly to the right of your domain name.<\/li>\n\n\n\n<li><strong>Actions Menu:<\/strong> Select <strong>Actions<\/strong> next to the specific mailbox and choose <strong>Edit Anti-Spam<\/strong>.<\/li>\n\n\n\n<li><strong>Mailbox Details:<\/strong> Click the mailbox name (or the <strong>Details<\/strong> button), then select the <strong>Spam Filters<\/strong> tab.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Each of these options opens the same configuration form where you can toggle custom filters and adjust sensitivity levels.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Managing_Blacklists_and_Whitelists\"><\/span>Managing Blacklists and Whitelists<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Global lists allow you to explicitly block or authorize specific senders for all your email addresses.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Whitelist (Authorized):<\/strong> Ensures messages from these senders are never marked as spam.<\/li>\n\n\n\n<li><strong>Blacklist (Blocked):<\/strong> Automatically moves messages from these senders to the <strong>SPAM<\/strong> folder (accessible via IMAP).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Supported_Address_Formats\"><\/span>Supported Address Formats<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can use wildcards (<code>*<\/code>) to block or allow entire domains or specific patterns:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><code>user@domain.com<\/code> (Specific address)<\/li>\n\n\n\n<li><code>*@domain.com<\/code> (All addresses from a specific domain)<\/li>\n\n\n\n<li><code>*@*.ro<\/code> (All addresses from a specific TLD)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To add a sender, click <strong>Add Sender<\/strong>, choose the list type (Trusted or Blocked), and enter the address. To remove a sender, click <strong>Delete<\/strong> next to their entry in the list.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_Implications\"><\/span>Practical Implications<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Filter Sensitivity:<\/strong> Increasing sensitivity to &#8220;High&#8221; may occasionally catch legitimate newsletters. If you notice &#8220;clean&#8221; mail going to the spam folder, consider lowering the sensitivity or whitelisting the sender.<\/li>\n\n\n\n<li><strong>Syncing Changes:<\/strong> Changes to spam filters and blacklists take effect almost immediately across all platforms, including webmail and desktop clients.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Cerin\u021be SpamAssassin:<\/strong> Listele negre \u0219i listele albe create manual func\u021bioneaz\u0103 numai atunci c\u00e2nd protec\u021bia <strong>Cleanbox<\/strong> (SpamAssassin) este activ\u0103 pe cont.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Spam management in <strong>mybox<\/strong> is flexible, allowing for both broad &#8220;Recommended&#8221; settings and granular &#8220;Custom&#8221; control. By utilizing global Blacklists and Whitelists, you can proactively define your own perimeter of trust for your correspondence.<\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[21,41],"manual_kb_tag":[],"class_list":["post-7456","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-antispam-filters","manualknowledgebasecat-email"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/7456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/7456\/revisions"}],"predecessor-version":[{"id":7457,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/7456\/revisions\/7457"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/media?parent=7456"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manualknowledgebasecat?post=7456"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb_tag?post=7456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}