{"id":5562,"date":"2026-02-12T09:41:15","date_gmt":"2026-02-12T08:41:15","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=5562"},"modified":"2026-02-20T09:54:42","modified_gmt":"2026-02-20T08:54:42","slug":"ce-este-cleanbox","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-is-cleanbox\/","title":{"rendered":"Ce este CleanBox?"},"content":{"rendered":"<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">CleanBox is mybox&#8217;s built-in anti-spam system. It filters incoming email automatically \u2014 no configuration required. The system uses a combination of traditional filtering rules, heuristic analysis, and machine learning to detect spam, phishing attempts, and malicious content before messages reach your inbox.<br><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-is-cleanbox\/#How_CleanBox_Works\" >How CleanBox Works<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-is-cleanbox\/#Protection_Levels\" >Protection Levels<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/ro\/knowledgebase\/what-is-cleanbox\/#What_CleanBox_covers\" >What CleanBox covers<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"how-cleanbox-works\"><span class=\"ez-toc-section\" id=\"How_CleanBox_Works\"><\/span>How CleanBox Works<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CleanBox analyses each incoming message on multiple levels. It evaluates not only the content of the message, but also the context \u2014 whether the sender is someone you&#8217;ve corresponded with before, whether the message is part of an ongoing thread, and whether the sender&#8217;s infrastructure (MX records, SPF, hostname) is correctly configured.<\/p>\n\n\n\n<\/div>\n\n<div id=\"mybox-2075158914\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Acces timpuriu<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Mai ave\u021bi nevoie de ajutor?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contacta\u021bi echipa noastr\u0103 de servicii pentru clien\u021bi.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Trimite mesaj<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">One key feature is the ability to block spam at the SMTP connection stage \u2014 before the message is accepted by the server. CleanBox also expands shortened URLs, checks redirects, and evaluates link destinations to detect phishing and spoofed domains.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contacts with whom you actively correspond are automatically trusted, which reduces the risk of legitimate messages being incorrectly marked as spam.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"protection-levels\"><span class=\"ez-toc-section\" id=\"Protection_Levels\"><\/span>Protection Levels<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of a manual scoring system, CleanBox offers three straightforward protection levels:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Low<\/strong> \u2014 maximum openness, minimal filtering. Suitable if you want to receive all messages and manage filtering manually.<\/li>\n\n\n\n<li><strong>Medium<\/strong> \u2014 balanced filtering. Recommended for most users.<\/li>\n\n\n\n<li><strong>High<\/strong> \u2014 strict filtering. Suitable if you want to minimise spam at the cost of occasionally filtering edge cases.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can change the protection level in the <strong>Email<\/strong> section of your mybox panel.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"449\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/Screenshot_303.png\" alt=\"\" class=\"wp-image-5563\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/Screenshot_303.png 1417w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/Screenshot_303-300x150.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/Screenshot_303-1024x513.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/Screenshot_303-768x385.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/Screenshot_303-18x9.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"522\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/Screenshot_305.png\" alt=\"\" class=\"wp-image-5564\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/Screenshot_305.png 765w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/Screenshot_305-300x212.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/Screenshot_305-18x12.png 18w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<h2 class=\"wp-block-heading\" id=\"system-effectiveness\"><span class=\"ez-toc-section\" id=\"What_CleanBox_covers\"><\/span><strong>Ce acoper\u0103 CleanBox<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"system-effectiveness\">CleanBox func\u021bioneaz\u0103 automat pentru toate conturile mybox. Nu necesit\u0103 activare sau configurare. Nivelul de protec\u021bie poate fi ajustat \u00een orice moment din panoul dvs. de control.<\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[21,41],"manual_kb_tag":[241,242,243,244,245,246,247,248,249,250],"class_list":["post-5562","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-antispam-filters","manualknowledgebasecat-email","manual_kb_tag-cleanbox","manual_kb_tag-mybox","manual_kb_tag-anti-spam","manual_kb_tag-spam-filtering","manual_kb_tag-email-filtering","manual_kb_tag-email-security","manual_kb_tag-phishing-protection","manual_kb_tag-threat-detection","manual_kb_tag-spam-detection","manual_kb_tag-machine-learning"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/5562","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":4,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/5562\/revisions"}],"predecessor-version":[{"id":5565,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb\/5562\/revisions\/5565"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/media?parent=5562"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manualknowledgebasecat?post=5562"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/ro\/wp-json\/wp\/v2\/manual_kb_tag?post=5562"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}