{"id":9979,"date":"2026-06-08T00:30:01","date_gmt":"2026-06-07T22:30:01","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=9979"},"modified":"2026-06-08T00:30:02","modified_gmt":"2026-06-07T22:30:02","slug":"how-to-change-the-message-list-view-in-a-folder","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/","title":{"rendered":"How to Change the Message List View in a Folder"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">Mybox webmail allows you to customize how messages are displayed within individual folders. You can choose between a traditional message list view or a threaded conversation view, making it easier to manage your email according to your preferences.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/#Changing_the_Folder_View\" >Changing the Folder View<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/#Step_1\" >Step 1<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/#Step_2\" >Step 2<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/#Step_3\" >Step 3<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/#Step_4\" >Step 4<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/#Step_5\" >Step 5<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/#List\" >List<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/#Threads\" >Threads<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/#Step_6\" >Step 6<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/#Which_View_Should_I_Choose\" >Which View Should I Choose?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/#List_View\" >List View<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/#Thread_View\" >Thread View<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-the-message-list-view-in-a-folder\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Changing_the_Folder_View\"><\/span>Changing the Folder View<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_1\"><\/span>Step 1<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Log in to your webmail account:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;mail.mybox.com\n<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_2\"><\/span>Step 2<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<\/div>\n\n<div id=\"mybox-1753719896\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Click the <strong>Settings<\/strong> icon (gear icon).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_3\"><\/span>Step 3<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">From the menu on the left, select:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Folders\n<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_4\"><\/span>Step 4<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Choose the folder whose display settings you want to modify.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Inbox<\/li>\n\n\n\n<li>Sent<\/li>\n\n\n\n<li>Drafts<\/li>\n\n\n\n<li>Archive<\/li>\n\n\n\n<li>Custom folders<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In this example, we will select:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Inbox\n<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_5\"><\/span>Step 5<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The folder settings window will open.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Locate the option that controls the <strong>message list view<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can choose between:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"List\"><\/span>List<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Displays every email as a separate entry in the folder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This view is useful when:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You want to see each message individually.<\/li>\n\n\n\n<li>You frequently sort messages by date, sender, or subject.<\/li>\n\n\n\n<li>You prefer a traditional email client layout.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Threads\"><\/span>Threads<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Groups related messages into conversations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This view is useful when:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You participate in long email discussions.<\/li>\n\n\n\n<li>You want to keep replies organized together.<\/li>\n\n\n\n<li>You prefer a conversation-style layout similar to modern email applications.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_6\"><\/span>Step 6<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Select the preferred view type and save the changes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The folder will immediately display messages using the selected layout.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Which_View_Should_I_Choose\"><\/span>Which View Should I Choose?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"List_View\"><\/span>List View<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Best for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Support mailboxes<\/li>\n\n\n\n<li>Shared mailboxes<\/li>\n\n\n\n<li>High-volume inboxes<\/li>\n\n\n\n<li>Users who prefer seeing each email separately<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Thread_View\"><\/span>Thread View<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Best for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Personal mailboxes<\/li>\n\n\n\n<li>Team discussions<\/li>\n\n\n\n<li>Ongoing conversations<\/li>\n\n\n\n<li>Keeping replies grouped together<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To change the message list view in a folder:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to Mybox webmail.<\/li>\n\n\n\n<li>Open <strong>Settings<\/strong>.<\/li>\n\n\n\n<li>Navigate to <strong>Folders<\/strong>.<\/li>\n\n\n\n<li>Select the folder you want to modify.<\/li>\n\n\n\n<li>Choose either <strong>List<\/strong> or <strong>Threads<\/strong> as the display type.<\/li>\n\n\n\n<li>Save the changes.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Your selected folder will immediately begin displaying messages using the chosen view.<\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[59],"manual_kb_tag":[344,2500,4398,4399,4400,4401,4402,4403,4404,4405],"class_list":["post-9979","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-webmail-mybox","manual_kb_tag-mybox-webmail","manual_kb_tag-webmail-settings","manual_kb_tag-folder-settings","manual_kb_tag-email-folders","manual_kb_tag-folder-view","manual_kb_tag-message-list-view","manual_kb_tag-threaded-conversation-view","manual_kb_tag-conversation-view","manual_kb_tag-thread-view","manual_kb_tag-list-view"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9979","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9979\/revisions"}],"predecessor-version":[{"id":9994,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9979\/revisions\/9994"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=9979"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=9979"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=9979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}