{"id":9584,"date":"2026-06-03T06:55:08","date_gmt":"2026-06-03T04:55:08","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=9584"},"modified":"2026-06-03T06:55:09","modified_gmt":"2026-06-03T04:55:09","slug":"how-to-transfer-emails-from-a-zoho-mail-account","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-emails-from-a-zoho-mail-account\/","title":{"rendered":"How to Transfer Emails from a Zoho Mail Account"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">If you have a mailbox hosted on Zoho Mail and want to migrate your emails to a mailbox hosted on mybox, you can use the built-in email import feature available in the mybox Panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The migration process copies your existing messages directly from Zoho Mail to your new mailbox without requiring manual exports or downloads.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-emails-from-a-zoho-mail-account\/#Before_You_Begin\" >Before You Begin<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-emails-from-a-zoho-mail-account\/#Step_1_Open_the_Email_Management_Section\" >Step 1: Open the Email Management Section<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-emails-from-a-zoho-mail-account\/#Step_2_Start_the_Import_Process\" >Step 2: Start the Import Process<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-emails-from-a-zoho-mail-account\/#Step_3_Enter_the_Zoho_Mail_Account_Details\" >Step 3: Enter the Zoho Mail Account Details<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-emails-from-a-zoho-mail-account\/#Step_4_Start_the_Migration\" >Step 4: Start the Migration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-emails-from-a-zoho-mail-account\/#What_Happens_During_the_Migration\" >What Happens During the Migration?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-emails-from-a-zoho-mail-account\/#Completion_Notification\" >Completion Notification<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-emails-from-a-zoho-mail-account\/#Zoho_Accounts_with_Two-Factor_Authentication\" >Zoho Accounts with Two-Factor Authentication<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-emails-from-a-zoho-mail-account\/#Alternative_Import_During_Mailbox_Creation\" >Alternative: Import During Mailbox Creation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-emails-from-a-zoho-mail-account\/#Professional_Migration_Assistance\" >Professional Migration Assistance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-emails-from-a-zoho-mail-account\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Before_You_Begin\"><\/span>Before You Begin<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<\/div>\n\n<div id=\"mybox-433861646\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Make sure that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A mailbox has already been created in the mybox Panel.<\/li>\n\n\n\n<li>You know the Zoho Mail email address and password.<\/li>\n\n\n\n<li>IMAP access is enabled for the Zoho account.<\/li>\n\n\n\n<li>You can successfully log in to the Zoho mailbox.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Some Zoho accounts use two-factor authentication (2FA). In such cases, you may need to generate an App Password and use it instead of your regular account password.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_1_Open_the_Email_Management_Section\"><\/span>Step 1: Open the Email Management Section<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Log in to the <strong>mybox Panel<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Locate the mailbox that will receive the imported messages.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_2_Start_the_Import_Process\"><\/span>Step 2: Start the Import Process<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Next to the destination mailbox, click:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Actions \u2192 Import Messages<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The email import form will open.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_3_Enter_the_Zoho_Mail_Account_Details\"><\/span>Step 3: Enter the Zoho Mail Account Details<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Complete the form using the following settings:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Field<\/th><th>Value<\/th><\/tr><\/thead><tbody><tr><td>Server Address<\/td><td><code>imap.zoho.eu<\/code><\/td><\/tr><tr><td>Source Mailbox<\/td><td>Your Zoho email address (for example: <code>example@zoho.com<\/code>)<\/td><\/tr><tr><td>Password<\/td><td>Your Zoho password or App Password<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Verify that all information is correct before proceeding.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_4_Start_the_Migration\"><\/span>Step 4: Start the Migration<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Submit the form to begin the import process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The system will connect to the Zoho mailbox using IMAP and start copying messages to your mybox mailbox.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Happens_During_the_Migration\"><\/span>What Happens During the Migration?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The migration process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Copies emails from Zoho Mail<\/li>\n\n\n\n<li>Preserves folder structure where possible<\/li>\n\n\n\n<li>Transfers attachments<\/li>\n\n\n\n<li>Leaves the original Zoho mailbox unchanged<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The duration of the migration depends on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mailbox size<\/li>\n\n\n\n<li>Number of messages<\/li>\n\n\n\n<li>Network conditions<\/li>\n\n\n\n<li>Zoho server response times<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Completion_Notification\"><\/span>Completion Notification<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once the migration has finished, a notification will be delivered to the destination mailbox.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can then verify that your emails have been imported successfully.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Zoho_Accounts_with_Two-Factor_Authentication\"><\/span>Zoho Accounts with Two-Factor Authentication<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If two-factor authentication is enabled on your Zoho account, standard password authentication may not work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this case:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sign in to your Zoho account.<\/li>\n\n\n\n<li>Generate an <strong>App Password<\/strong>.<\/li>\n\n\n\n<li>Use the App Password instead of your regular account password when configuring the import.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Alternative_Import_During_Mailbox_Creation\"><\/span>Alternative: Import During Mailbox Creation<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The message import feature may also be available when creating a new mailbox, allowing you to migrate messages immediately during the mailbox setup process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Professional_Migration_Assistance\"><\/span>Professional Migration Assistance<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you prefer not to perform the migration yourself, the mybox team can assist with mailbox migrations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For eligible hosting services, mybox can assist with migrating multiple mailboxes as part of the onboarding process. Contact support through the mybox Panel for details and migration assistance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To migrate emails from Zoho Mail, create a mailbox in the mybox Panel, open <strong>Actions \u2192 Import Messages<\/strong>, and use the following settings:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Server: imap.zoho.eu<br>Username: your Zoho email address<br>Password: your Zoho password or App Password<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">The system will connect to Zoho Mail via IMAP, copy your messages to the destination mailbox, and notify you when the migration has been completed successfully.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[37],"manual_kb_tag":[3386,5166,5169,5170,283,400,871,2206,3314,3376],"class_list":["post-9584","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-mailbox-migration","manual_kb_tag-app-password","manual_kb_tag-migrate-emails","manual_kb_tag-zoho-mail","manual_kb_tag-imap-migration","manual_kb_tag-mybox-panel","manual_kb_tag-email-migration","manual_kb_tag-mailbox-migration","manual_kb_tag-import-messages","manual_kb_tag-imap-server","manual_kb_tag-email-import"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9584","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9584\/revisions"}],"predecessor-version":[{"id":9585,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9584\/revisions\/9585"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=9584"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=9584"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=9584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}