{"id":9441,"date":"2026-06-02T18:32:04","date_gmt":"2026-06-02T16:32:04","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=9441"},"modified":"2026-06-02T18:32:05","modified_gmt":"2026-06-02T16:32:05","slug":"changing-your-email-password-from-webmail","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/changing-your-email-password-from-webmail\/","title":{"rendered":"Changing Your Email Password from Webmail"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">If you need to change the password for your email account but do not have access to the control panel, you can update it directly from the webmail interface.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/changing-your-email-password-from-webmail\/#Changing_Your_Password\" >Changing Your Password<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/changing-your-email-password-from-webmail\/#Password_Requirements\" >Password Requirements<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Changing_Your_Password\"><\/span>Changing Your Password<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Log in to your webmail account.<\/li>\n\n\n\n<li>Click the <strong>Settings<\/strong> (gear) icon.<\/li>\n\n\n\n<li>Select <strong>Password<\/strong> from the menu on the left.<\/li>\n\n\n\n<li>Enter your current password in the first field.<\/li>\n\n\n\n<li>Enter your new password in the <strong>New Password<\/strong> field.<\/li>\n\n\n\n<li>Re-enter the new password in the <strong>Confirm Password<\/strong> field.<\/li>\n\n\n\n<li>Click <strong>Save<\/strong> to apply the changes.<\/li>\n<\/ol>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"259\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-38-1024x259.png\" alt=\"\" class=\"wp-image-9444\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-38-1024x259.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-38-300x76.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-38-768x194.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-38-1536x388.png 1536w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-38-18x5.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-38.png 1912w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Password_Requirements\"><\/span>Password Requirements<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure the security of your email account, the new password must meet the following requirements:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>At least <strong>12 characters<\/strong> long<\/li>\n\n\n\n<li>Contains at least <strong>one lowercase letter<\/strong><\/li>\n\n\n\n<li>Contains at least <strong>one uppercase letter<\/strong><\/li>\n\n\n\n<li>Contains at least <strong>one number<\/strong><\/li>\n<\/ul>\n\n\n\n<\/div>\n\n<div id=\"mybox-2554199124\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Once the password has been changed successfully, use the new password when accessing your mailbox through webmail, desktop email clients, or mobile devices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[59],"manual_kb_tag":[],"class_list":["post-9441","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-webmail-mybox"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9441\/revisions"}],"predecessor-version":[{"id":9445,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9441\/revisions\/9445"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=9441"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=9441"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=9441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}