{"id":9333,"date":"2026-06-02T05:13:29","date_gmt":"2026-06-02T03:13:29","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=9333"},"modified":"2026-06-02T05:13:30","modified_gmt":"2026-06-02T03:13:30","slug":"managing-installed-applications","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/managing-installed-applications\/","title":{"rendered":"Managing installed applications"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/managing-installed-applications\/#Context\" >Context<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/managing-installed-applications\/#Website_management_sections\" >Website management sections<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/managing-installed-applications\/#Website_Information\" >Website Information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/managing-installed-applications\/#SSL_Certificate\" >SSL Certificate<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/managing-installed-applications\/#WWW_Aliases\" >WWW Aliases<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/managing-installed-applications\/#Email_Addresses\" >Email Addresses<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/managing-installed-applications\/#FTP_Accounts\" >FTP Accounts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/managing-installed-applications\/#MySQL_Databases\" >MySQL Databases<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/managing-installed-applications\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Context\"><\/span>Context<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Each website in mybox is managed as a separate service within the hosting panel. From the website list, you can access configuration details, security settings, file access, and related services such as email, FTP, and databases.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To manage a website, go to the list of websites and click either the website name or the <strong>Status<\/strong> button next to it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Website_management_sections\"><\/span>Website management sections<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Website_Information\"><\/span>Website Information<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"330\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-23-1024x330.png\" alt=\"\" class=\"wp-image-9338\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-23-1024x330.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-23-300x97.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-23-768x247.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-23-18x6.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-23.png 1369w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n\n<div id=\"mybox-529247100\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">This section provides general technical details about the website, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the FTP directory the website is pointing to<\/li>\n\n\n\n<li>the active PHP version<\/li>\n\n\n\n<li>installation date and last modification date<\/li>\n\n\n\n<li>access credentials and configuration details<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This information is useful for verifying the technical setup of the website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"SSL_Certificate\"><\/span>SSL Certificate<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"278\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-24-1024x278.png\" alt=\"\" class=\"wp-image-9339\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-24-1024x278.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-24-300x81.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-24-768x208.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-24-18x5.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-24.png 1139w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">This section shows the status of the SSL certificate assigned to the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>view current SSL status<\/li>\n\n\n\n<li>check certificate details<\/li>\n\n\n\n<li>order a new SSL certificate if needed<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"WWW_Aliases\"><\/span>WWW Aliases<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"807\" height=\"295\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-25.png\" alt=\"\" class=\"wp-image-9340\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-25.png 807w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-25-300x110.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-25-768x281.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-25-18x7.png 18w\" sizes=\"auto, (max-width: 807px) 100vw, 807px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">WWW aliases are additional domain names assigned to the same website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this section you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>view existing aliases<\/li>\n\n\n\n<li>add a new alias<\/li>\n\n\n\n<li>assign an existing alias to the website<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Aliases allow multiple domains to point to the same content.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Email_Addresses\"><\/span>Email Addresses<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"756\" height=\"376\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-26.png\" alt=\"\" class=\"wp-image-9341\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-26.png 756w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-26-300x149.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-26-18x9.png 18w\" sizes=\"auto, (max-width: 756px) 100vw, 756px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">This section lists all email accounts associated with the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From here you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>view existing mailboxes<\/li>\n\n\n\n<li>manage email accounts linked to the domain<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FTP_Accounts\"><\/span>FTP Accounts<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"855\" height=\"413\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-27.png\" alt=\"\" class=\"wp-image-9342\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-27.png 855w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-27-300x145.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-27-768x371.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-27-18x9.png 18w\" sizes=\"auto, (max-width: 855px) 100vw, 855px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">This section shows FTP accounts connected to the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each FTP account provides access only to the assigned website directory, ensuring isolated file management per site.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"MySQL_Databases\"><\/span>MySQL Databases<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"889\" height=\"426\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-28.png\" alt=\"\" class=\"wp-image-9343\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-28.png 889w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-28-300x144.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-28-768x368.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-28-18x9.png 18w\" sizes=\"auto, (max-width: 889px) 100vw, 889px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">This section displays database connections linked to the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can view:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the database name<\/li>\n\n\n\n<li>the associated database user<\/li>\n\n\n\n<li>connection details used by the application<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This is useful for troubleshooting CMS applications such as WordPress or PrestaShop.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Website management in mybox is centralized in the website details view. From there, you can manage technical configuration, SSL certificates, aliases, email accounts, FTP access, and database connections in one place.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[25],"manual_kb_tag":[461,966,1944,2018,2362,2998,5598,5599,5600,5601],"class_list":["post-9333","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-hosting","manual_kb_tag-security-settings","manual_kb_tag-website-management","manual_kb_tag-file-access","manual_kb_tag-email-addresses","manual_kb_tag-hosting-panel","manual_kb_tag-mailboxes","manual_kb_tag-website-list","manual_kb_tag-configuration-details","manual_kb_tag-email-services","manual_kb_tag-database-connections"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9333\/revisions"}],"predecessor-version":[{"id":9344,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9333\/revisions\/9344"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=9333"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=9333"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=9333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}