{"id":933,"date":"2025-12-19T10:45:02","date_gmt":"2025-12-19T09:45:02","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=933"},"modified":"2026-06-01T09:50:01","modified_gmt":"2026-06-01T07:50:01","slug":"what-are-email-aliases","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-email-aliases\/","title":{"rendered":"What are email aliases?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">Email aliases are alternative email addresses that are linked to a primary mailbox. They do not have their own separate inbox, but instead forward incoming messages to an existing email account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This allows one mailbox to receive and send emails using multiple different addresses.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-email-aliases\/#How_email_aliases_work\" >How email aliases work<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-email-aliases\/#Practical_use_cases\" >Practical use cases<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-email-aliases\/#Create_multiple_contact_addresses\" >Create multiple contact addresses<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-email-aliases\/#Distribute_messages_to_multiple_people\" >Distribute messages to multiple people<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-email-aliases\/#Sending_emails_from_an_alias\" >Sending emails from an alias<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-email-aliases\/#Advantages_of_email_aliases\" >Advantages of email aliases<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-email-aliases\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_email_aliases_work\"><\/span>How email aliases work<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<\/div>\n\n<div id=\"mybox-2525019004\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">An alias acts as a \u201cvirtual\u201d address. When someone sends an email to an alias address, the message is automatically delivered to the main mailbox connected to it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Main account: j.smith@mydomain.com<\/li>\n\n\n\n<li>Aliases: john@otherdomain.com, jo.sm@secondarydomain.org<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All messages sent to these addresses arrive in the same inbox.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_use_cases\"><\/span>Practical use cases<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Email aliases are commonly used to:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Create_multiple_contact_addresses\"><\/span>Create multiple contact addresses<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A business can create different email addresses for different purposes without creating separate mailboxes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"mailto:office@yourdomain.com\">office@yourdomain.com<\/a> (public contact address)<\/li>\n\n\n\n<li><a href=\"mailto:support@mydomain.com\">support@mydomain.com<\/a><\/li>\n\n\n\n<li><a href=\"mailto:sales@yourdomain.com\">sales@yourdomain.com<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All can forward to different employees or a shared inbox.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Distribute_messages_to_multiple_people\"><\/span>Distribute messages to multiple people<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">An alias can forward incoming emails to more than one mailbox, allowing teams to collaborate more efficiently.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Sending_emails_from_an_alias\"><\/span>Sending emails from an alias<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Many email systems allow users to send messages using an alias address in the <strong>From<\/strong> field. This makes it appear as if the email was sent directly from that alias.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Advantages_of_email_aliases\"><\/span>Advantages of email aliases<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>no need to create multiple mailboxes<\/li>\n\n\n\n<li>easier email management<\/li>\n\n\n\n<li>improved organization of communication<\/li>\n\n\n\n<li>flexible routing of messages<\/li>\n\n\n\n<li>professional-looking email addresses<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Email aliases are alternative email addresses connected to a single mailbox. They allow users to receive and send emails under different names while managing everything from one central inbox, making communication more flexible and organized.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[18,41],"manual_kb_tag":[772,1127,1128,1129,1130,1131,1132,1133,1134,1135,1136,1137,1138,1139,281,1140,562,1141],"class_list":["post-933","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-email-aliases","manualknowledgebasecat-email","manual_kb_tag-domain","manual_kb_tag-email-aliases","manual_kb_tag-virtual-email-accounts","manual_kb_tag-mail-redirection","manual_kb_tag-mailbox-aliases","manual_kb_tag-add-mail-alias","manual_kb_tag-create-email-alias","manual_kb_tag-forward-to-multiple-recipients","manual_kb_tag-customer-facing-email","manual_kb_tag-office-email-address","manual_kb_tag-centralized-email-address","manual_kb_tag-email-header","manual_kb_tag-from-header","manual_kb_tag-forwarding-rules","manual_kb_tag-email-forwarding","manual_kb_tag-employee-email-addresses","manual_kb_tag-email","manual_kb_tag-alias-management"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/933\/revisions"}],"predecessor-version":[{"id":4776,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/933\/revisions\/4776"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=933"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=933"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}