{"id":9151,"date":"2026-05-31T20:47:10","date_gmt":"2026-05-31T18:47:10","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=9151"},"modified":"2026-05-31T20:47:11","modified_gmt":"2026-05-31T18:47:11","slug":"how-to-transfer-a-domain-between-accounts-in-mybox","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-a-domain-between-accounts-in-mybox\/","title":{"rendered":"How to transfer a domain between accounts in mybox"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">In mybox, a domain can be transferred from one user account to another. This allows ownership and management of the domain to be moved between two separate panel accounts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The process requires confirmation from both the sending and receiving account.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-a-domain-between-accounts-in-mybox\/#How_domain_transfer_works\" >How domain transfer works<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-a-domain-between-accounts-in-mybox\/#Step_1_Request_transfer_from_the_current_owner_account\" >Step 1: Request transfer from the current owner account<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-a-domain-between-accounts-in-mybox\/#Step_2_Request_transfer_from_the_receiving_account\" >Step 2: Request transfer from the receiving account<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-a-domain-between-accounts-in-mybox\/#Step_3_Processing_the_transfer\" >Step 3: Processing the transfer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-a-domain-between-accounts-in-mybox\/#Practical_implications\" >Practical implications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-transfer-a-domain-between-accounts-in-mybox\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_domain_transfer_works\"><\/span>How domain transfer works<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<\/div>\n\n<div id=\"mybox-3269145848\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Domain transfers between accounts are performed through the <strong>24\/7 Helpdesk<\/strong>. Both sides must confirm the operation to ensure that the transfer is authorized.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This helps protect domains from unauthorized changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_1_Request_transfer_from_the_current_owner_account\"><\/span>Step 1: Request transfer from the current owner account<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">From the account where the domain is currently managed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>open the <strong>24\/7 Helpdesk<\/strong><\/li>\n\n\n\n<li>create a new request<\/li>\n\n\n\n<li>specify that you want to transfer the domain<\/li>\n\n\n\n<li>include the login of the target mybox account<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_2_Request_transfer_from_the_receiving_account\"><\/span>Step 2: Request transfer from the receiving account<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">From the account that will receive the domain:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>open the <strong>24\/7 Helpdesk<\/strong><\/li>\n\n\n\n<li>create a new request<\/li>\n\n\n\n<li>confirm that you accept the domain transfer<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Both requests must be submitted for the process to proceed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_3_Processing_the_transfer\"><\/span>Step 3: Processing the transfer<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once both confirmations are received:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the support team verifies the requests<\/li>\n\n\n\n<li>the domain is moved to the target account<\/li>\n\n\n\n<li>ownership is updated in the system<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You will be informed once the transfer is completed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_implications\"><\/span>Practical implications<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After the transfer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the domain is managed from the new account<\/li>\n\n\n\n<li>DNS settings and services remain unchanged unless modified<\/li>\n\n\n\n<li>billing and administration responsibility is moved to the new owner<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">No downtime is expected if services remain correctly configured.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To transfer a domain between mybox accounts, both the current and receiving account must submit requests via the 24\/7 Helpdesk. After confirmation from both sides, the domain is moved to the new account and becomes fully managed there.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[42,128],"manual_kb_tag":[593,697,963,976,1008,1102,3941,5908,5909,5910],"class_list":["post-9151","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-miscellaneous","manualknowledgebasecat-domains","manual_kb_tag-domain-transfer","manual_kb_tag-domain-ownership","manual_kb_tag-account-management","manual_kb_tag-support-ticket","manual_kb_tag-transfer-process","manual_kb_tag-helpdesk-support","manual_kb_tag-transfer-request","manual_kb_tag-mybox-domain-transfer","manual_kb_tag-account-transfer","manual_kb_tag-transfer-confirmation"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9151\/revisions"}],"predecessor-version":[{"id":9152,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/9151\/revisions\/9152"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=9151"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=9151"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=9151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}