{"id":909,"date":"2025-12-19T10:29:55","date_gmt":"2025-12-19T09:29:55","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=909"},"modified":"2026-06-03T09:33:59","modified_gmt":"2026-06-03T07:33:59","slug":"what-does-neterr_cert_date_invalid-mean","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-does-neterr_cert_date_invalid-mean\/","title":{"rendered":"What does NET::ERR_CERT_DATE_INVALID mean?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">If you see the error:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>NET::ERR_CERT_DATE_INVALID<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">when visiting a website, it usually means that the website&#8217;s SSL certificate is no longer valid. This can happen when the certificate has expired or when there is a problem with its validity period.<\/p>\n\n\n\n<\/div>\n\n<div id=\"mybox-519665649\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Because browsers can no longer verify the authenticity of the certificate, they display a warning indicating that the connection may not be secure.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-does-neterr_cert_date_invalid-mean\/#Common_Causes\" >Common Causes<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-does-neterr_cert_date_invalid-mean\/#Expired_SSL_Certificate\" >Expired SSL Certificate<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-does-neterr_cert_date_invalid-mean\/#Incorrect_Server_Date_or_Time\" >Incorrect Server Date or Time<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-does-neterr_cert_date_invalid-mean\/#Failed_Certificate_Renewal\" >Failed Certificate Renewal<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-does-neterr_cert_date_invalid-mean\/#If_You_Use_a_Free_Lets_Encrypt_Certificate\" >If You Use a Free Let&#8217;s Encrypt Certificate<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-does-neterr_cert_date_invalid-mean\/#If_You_Use_a_Commercial_SSL_Certificate\" >If You Use a Commercial SSL Certificate<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-does-neterr_cert_date_invalid-mean\/#Additional_Checks\" >Additional Checks<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-does-neterr_cert_date_invalid-mean\/#Domain_DNS_Configuration\" >Domain DNS Configuration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-does-neterr_cert_date_invalid-mean\/#Website_Accessibility\" >Website Accessibility<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-does-neterr_cert_date_invalid-mean\/#Local_Computer_Time\" >Local Computer Time<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-does-neterr_cert_date_invalid-mean\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Common_Causes\"><\/span>Common Causes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Expired_SSL_Certificate\"><\/span>Expired SSL Certificate<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The most common cause is that the SSL certificate has reached its expiration date and has not been renewed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Incorrect_Server_Date_or_Time\"><\/span>Incorrect Server Date or Time<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In some cases, the certificate may still be valid, but the server or visitor&#8217;s computer has an incorrect date or time configured, causing the browser to incorrectly interpret the certificate&#8217;s validity period.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Failed_Certificate_Renewal\"><\/span>Failed Certificate Renewal<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Automatic SSL certificate renewal may have failed due to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>DNS configuration issues<\/li>\n\n\n\n<li>Domain validation problems<\/li>\n\n\n\n<li>Website accessibility issues<\/li>\n\n\n\n<li>Temporary service interruptions<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"If_You_Use_a_Free_Lets_Encrypt_Certificate\"><\/span>If You Use a Free Let&#8217;s Encrypt Certificate<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To renew the certificate:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to the mybox Panel.<\/li>\n\n\n\n<li>Navigate to:<\/li>\n<\/ol>\n\n\n\n<pre class=\"wp-block-code\"><code>Websites<\/code><\/pre>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Select the affected website.<\/li>\n\n\n\n<li>Open:<\/li>\n<\/ol>\n\n\n\n<pre class=\"wp-block-code\"><code>SSL Certificate<\/code><\/pre>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Use the option to generate or renew the SSL certificate.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">After the renewal request is submitted, the certificate should be issued automatically.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"If_You_Use_a_Commercial_SSL_Certificate\"><\/span>If You Use a Commercial SSL Certificate<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the website uses a paid SSL certificate purchased through your hosting provider, contact support for assistance with certificate verification and renewal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Additional_Checks\"><\/span>Additional Checks<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before requesting a new certificate, verify:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Domain_DNS_Configuration\"><\/span>Domain DNS Configuration<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ensure the domain correctly points to the hosting account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Website_Accessibility\"><\/span>Website Accessibility<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Make sure the website is publicly accessible and not protected by temporary maintenance rules that could prevent certificate validation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Local_Computer_Time\"><\/span>Local Computer Time<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Check that the device displaying the error has the correct:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Date<\/li>\n\n\n\n<li>Time<\/li>\n\n\n\n<li>Time zone<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">An incorrect system clock can trigger certificate validity warnings even when the certificate is functioning properly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The error:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>NET::ERR_CERT_DATE_INVALID<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">typically indicates that the SSL certificate is expired, invalid, or cannot be validated correctly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are using a free Let&#8217;s Encrypt certificate:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <strong>Websites<\/strong> in the mybox Panel.<\/li>\n\n\n\n<li>Select the affected website.<\/li>\n\n\n\n<li>Go to <strong>SSL Certificate<\/strong>.<\/li>\n\n\n\n<li>Request a new certificate generation.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If the issue persists after renewal, verify your DNS configuration and contact support for further assistance.<\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[11,25],"manual_kb_tag":[242,1255,283,1256,372,1257,588,914,978,1014,1102,1247,1248,1249,1250,1251,1252,1253,1254],"class_list":["post-909","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-ssl-certificates","manualknowledgebasecat-hosting","manual_kb_tag-mybox","manual_kb_tag-ssl-error-code","manual_kb_tag-mybox-panel","manual_kb_tag-lets-encrypt-certificate","manual_kb_tag-ssl-certificate","manual_kb_tag-mybox-support","manual_kb_tag-website","manual_kb_tag-website-security","manual_kb_tag-helpdesk","manual_kb_tag-mybox-com","manual_kb_tag-helpdesk-support","manual_kb_tag-tls-certificate","manual_kb_tag-expired-certificate","manual_kb_tag-certificate-renewal","manual_kb_tag-renew-certificate","manual_kb_tag-certificate-reissue","manual_kb_tag-certificate-validity","manual_kb_tag-invalid-certificate","manual_kb_tag-browser-warning"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/909\/revisions"}],"predecessor-version":[{"id":3916,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/909\/revisions\/3916"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=909"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=909"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}