{"id":837,"date":"2025-12-19T09:58:04","date_gmt":"2025-12-19T08:58:04","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=837"},"modified":"2026-06-08T10:40:57","modified_gmt":"2026-06-08T08:40:57","slug":"set-up-your-domain-to-use-email-inboxes-in-office-365","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/set-up-your-domain-to-use-email-inboxes-in-office-365\/","title":{"rendered":"Set up your domain to use email inboxes in Office 365"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">To use Microsoft Office 365 email services with a domain managed in the mybox panel, you need to configure DNS records correctly. These records verify domain ownership and route email traffic to Microsoft\u2019s mail servers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before starting, ensure that the domain is correctly added and verified in your Office 365 admin panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/set-up-your-domain-to-use-email-inboxes-in-office-365\/#Step_1_Add_domain_in_Office_365\" >Step 1: Add domain in Office 365<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/set-up-your-domain-to-use-email-inboxes-in-office-365\/#Step_2_Add_TXT_verification_record_in_the_mybox_panel\" >Step 2: Add TXT verification record in the mybox panel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/set-up-your-domain-to-use-email-inboxes-in-office-365\/#Step_3_Configure_Office_365_DNS_mode\" >Step 3: Configure Office 365 DNS mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/set-up-your-domain-to-use-email-inboxes-in-office-365\/#Step_4_Configure_MX_record\" >Step 4: Configure MX record<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/set-up-your-domain-to-use-email-inboxes-in-office-365\/#Step_5_Add_required_CNAME_records\" >Step 5: Add required CNAME records<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/set-up-your-domain-to-use-email-inboxes-in-office-365\/#Step_6_Add_SPF_record\" >Step 6: Add SPF record<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/set-up-your-domain-to-use-email-inboxes-in-office-365\/#Step_7_Add_SRV_records\" >Step 7: Add SRV records<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/set-up-your-domain-to-use-email-inboxes-in-office-365\/#Step_8_Verify_domain_in_Office_365\" >Step 8: Verify domain in Office 365<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/set-up-your-domain-to-use-email-inboxes-in-office-365\/#Practical_implications\" >Practical implications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/set-up-your-domain-to-use-email-inboxes-in-office-365\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_1_Add_domain_in_Office_365\"><\/span>Step 1: Add domain in Office 365<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to the Office 365 admin dashboard<\/li>\n\n\n\n<li>Go to <strong>Settings \u2192 Domains<\/strong><\/li>\n\n\n\n<li>Click <strong>+ Add domain<\/strong><\/li>\n\n\n\n<li>Enter your domain name and continue<\/li>\n<\/ol>\n\n\n\n<\/div>\n\n<div id=\"mybox-1207482631\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Office 365 will generate a verification record (TXT) that must be added to your DNS zone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>TXT name: <code>@<\/code><\/li>\n\n\n\n<li>TXT value: <code>MS=ms01234567<\/code><\/li>\n\n\n\n<li>TTL: <code>3600<\/code><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_2_Add_TXT_verification_record_in_the_mybox_panel\"><\/span>Step 2: Add TXT verification record in the mybox panel<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to the mybox panel<\/li>\n\n\n\n<li>Go to <strong>Domains<\/strong><\/li>\n\n\n\n<li>Select your domain<\/li>\n\n\n\n<li>Open the <strong>Parked<\/strong> tab<\/li>\n\n\n\n<li>Click <strong>Manage DNS<\/strong><\/li>\n\n\n\n<li>Add a new TXT record using the values provided by Office 365<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">This confirms domain ownership.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_3_Configure_Office_365_DNS_mode\"><\/span>Step 3: Configure Office 365 DNS mode<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In Office 365:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>select <strong>I manage my DNS records<\/strong><\/li>\n\n\n\n<li>continue to the next step to retrieve required DNS entries<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_4_Configure_MX_record\"><\/span>Step 4: Configure MX record<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Add the MX record provided by Office 365 in the mybox panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>your-domain.com MX 0 your-domain.mail.protection.outlook.com 900<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">After adding the MX record:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>remove existing mail-related MX records from mybox to avoid conflicts<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_5_Add_required_CNAME_records\"><\/span>Step 5: Add required CNAME records<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Typical Office 365 CNAME records include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>autodiscover \u2192 autodiscover.outlook.com<\/li>\n\n\n\n<li>sip \u2192 sipdir.online.lync.com<\/li>\n\n\n\n<li>lyncdiscover \u2192 webdir.online.lync.com<\/li>\n\n\n\n<li>enterpriseregistration \u2192 enterpriseregistration.windows.net<\/li>\n\n\n\n<li>enterpriseenrollment \u2192 enterpriseenrollment.manage.microsoft.com<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_6_Add_SPF_record\"><\/span>Step 6: Add SPF record<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">SPF helps prevent email spoofing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>v=spf1 include:spf.protection.outlook.com -all<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_7_Add_SRV_records\"><\/span>Step 7: Add SRV records<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Office 365 may require SRV records for communication services:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>_sip._tls SRV 1 443 sipdir.online.lync.com<br>_sipfederationtls._tcp SRV 1 5061 sipfed.online.lync.com<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_8_Verify_domain_in_Office_365\"><\/span>Step 8: Verify domain in Office 365<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After all DNS records are added:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>return to the Office 365 admin panel<\/li>\n\n\n\n<li>click <strong>Verify<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If verification fails:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>wait for DNS propagation (can take several minutes to a few hours)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_implications\"><\/span>Practical implications<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Correct DNS configuration ensures:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>email delivery through Microsoft servers<\/li>\n\n\n\n<li>proper Outlook and mobile device synchronization<\/li>\n\n\n\n<li>domain ownership validation<\/li>\n\n\n\n<li>secure email authentication<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To use Office 365 email with a domain in the mybox panel, you must verify domain ownership and configure DNS records (TXT, MX, CNAME, SPF, and SRV). After propagation, Office 365 will activate email services for the domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[41,65],"manual_kb_tag":[531,1679,562,1680,772,1681,997,1682,1000,1683,1002,1684,1014,1685,1227,1686,1411,1687,170,1469,1688,178,1518,1689,203,1570,1690,204,1675,1691,242,1676,1692,283,1677,323,1678],"class_list":["post-837","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-email","manualknowledgebasecat-mail-management-in-panel","manual_kb_tag-domain-name","manual_kb_tag-autodiscover-record","manual_kb_tag-email","manual_kb_tag-exchange-online","manual_kb_tag-domain","manual_kb_tag-add-dns-records","manual_kb_tag-dns-record","manual_kb_tag-verify-domain-ownership","manual_kb_tag-add-dns-record","manual_kb_tag-mail-protection-outlook","manual_kb_tag-spf-record","manual_kb_tag-delete-mybox-records","manual_kb_tag-mybox-com","manual_kb_tag-office-36-email","manual_kb_tag-client-panel","manual_kb_tag-office-36-domain-verification","manual_kb_tag-txt-record","manual_kb_tag-configure-dns-records","manual_kb_tag-dns-propagation","manual_kb_tag-dns-zone-management","manual_kb_tag-add-mx-record","manual_kb_tag-mx-record","manual_kb_tag-find","manual_kb_tag-add-spf-record","manual_kb_tag-dns-zone","manual_kb_tag-control-panel","manual_kb_tag-add-cname-record","manual_kb_tag-dns-records","manual_kb_tag-office-36","manual_kb_tag-add-txt-record","manual_kb_tag-mybox","manual_kb_tag-domain-verification","manual_kb_tag-add-srv-record","manual_kb_tag-mybox-panel","manual_kb_tag-cname-record","manual_kb_tag-email-setup","manual_kb_tag-srv-record"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/837","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":5,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/837\/revisions"}],"predecessor-version":[{"id":3926,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/837\/revisions\/3926"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=837"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=837"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}