{"id":7870,"date":"2026-04-23T09:58:52","date_gmt":"2026-04-23T07:58:52","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=7870"},"modified":"2026-06-16T09:57:00","modified_gmt":"2026-06-16T07:57:00","slug":"how-to-activate-or-deactivate-proxy-on-cloudflare","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-or-deactivate-proxy-on-cloudflare\/","title":{"rendered":"How to Activate or Deactivate Proxy on Cloudflare"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-or-deactivate-proxy-on-cloudflare\/#How_to_Activate_or_Deactivate_Proxy_on_Cloudflare\" >How to Activate or Deactivate Proxy on Cloudflare<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-or-deactivate-proxy-on-cloudflare\/#What_is_a_Cloudflare_Proxy\" >What is a Cloudflare Proxy?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-or-deactivate-proxy-on-cloudflare\/#How_to_Activate_or_Deactivate_the_Proxy\" >How to Activate or Deactivate the Proxy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-or-deactivate-proxy-on-cloudflare\/#When_to_Use_Each_Setting\" >When to Use Each Setting<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-or-deactivate-proxy-on-cloudflare\/#Practical_Implications_for_mybox_Users\" >Practical Implications for mybox Users<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-or-deactivate-proxy-on-cloudflare\/#Summary\" >Summary<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Activate_or_Deactivate_Proxy_on_Cloudflare\"><\/span>How to Activate or Deactivate Proxy on Cloudflare<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cloudflare acts as an intermediary layer between your visitors and your <strong>mybox<\/strong> server. One of its most important features is the &#8220;Proxy&#8221; setting, which determines whether traffic flows through Cloudflare&#8217;s security filters or connects directly to your infrastructure.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_a_Cloudflare_Proxy\"><\/span>What is a Cloudflare Proxy?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When a DNS record is <strong>Proxied<\/strong>, Cloudflare masks your server&#8217;s real IP address and provides features like DDoS protection, web application firewalls, and content caching.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Orange Cloud (Enabled):<\/strong> Traffic is routed through Cloudflare. Your server&#8217;s IP is hidden, and optimization features are active.<\/li>\n\n\n\n<li><strong>Gray Cloud (Disabled\/DNS Only):<\/strong> Traffic goes directly to your <strong>mybox<\/strong> server. Cloudflare only acts as a standard DNS provider, and no security or speed optimizations are applied.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Activate_or_Deactivate_the_Proxy\"><\/span>How to Activate or Deactivate the Proxy<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<\/div>\n\n<div id=\"mybox-3123033862\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">The process for toggling the proxy status is the same for both activation and deactivation.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Log in to Cloudflare:<\/strong> Access your account at cloudflare.com.<\/li>\n\n\n\n<li><strong>Select Your Domain:<\/strong> Click on the domain you wish to manage.<\/li>\n\n\n\n<li><strong>Open the DNS Settings:<\/strong> Click the <strong>DNS<\/strong> tab in the sidebar menu, then select <strong>Records<\/strong>.<\/li>\n\n\n\n<li><strong>Edit the Record:<\/strong> Find the specific DNS record (usually an <strong>A<\/strong> or <strong>CNAME<\/strong> record) you want to change and click <strong>Edit<\/strong>.<\/li>\n\n\n\n<li><strong>Toggle the Proxy Status:<\/strong> * Click the <strong>Proxy status<\/strong> slider to switch between <strong>Proxied<\/strong> (Orange) and <strong>DNS only<\/strong> (Gray).<\/li>\n\n\n\n<li><strong>Save:<\/strong> Click <strong>Save<\/strong> to apply the changes.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"When_to_Use_Each_Setting\"><\/span>When to Use Each Setting<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Deciding whether to enable the proxy depends on the specific service linked to that DNS record.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Enable Proxy (Orange Cloud) for:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Main Website Records:<\/strong> Your primary &#8220;A&#8221; record and &#8220;www&#8221; CNAME should always be proxied to benefit from <strong>mybox<\/strong> performance and Cloudflare&#8217;s security.<\/li>\n\n\n\n<li><strong>Public Web Apps:<\/strong> Any service accessed via a browser that requires protection from attacks or needs faster loading times.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Disable Proxy (Gray Cloud) for:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mail Infrastructure:<\/strong> To ensure reliable email delivery, records like <code>imap.mybox.com<\/code>, <code>smtp.mybox.com<\/code>, and <strong>MX records<\/strong> must remain unproxied (Gray Cloud).<\/li>\n\n\n\n<li><strong>FTP\/SSH Access:<\/strong> Connections used for file transfers or server management often require a direct connection to the server IP.<\/li>\n\n\n\n<li><strong>SSL Validation:<\/strong> Some third-party SSL certificates require a direct connection to the server for verification purposes.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_Implications_for_mybox_Users\"><\/span>Practical Implications for mybox Users<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Managing your proxy status correctly prevents common technical issues:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email Connectivity:<\/strong> If you accidentally proxy your mail records, your email client (like Outlook or Gmail) may fail to connect to <code>imap.mybox.com<\/code> because Cloudflare does not proxy standard mail protocols by default.<\/li>\n\n\n\n<li><strong>Real IP Logging:<\/strong> When the proxy is enabled, your server logs will see Cloudflare&#8217;s IP addresses instead of the visitor&#8217;s. If you need to see real visitor IPs in your <strong>mybox panel<\/strong> logs, ensure you have &#8220;Cloudflare Polish&#8221; or similar headers configured.<\/li>\n\n\n\n<li><strong>Propagation:<\/strong> While DNS changes in Cloudflare are nearly instant, it may still take a short time for your local network to recognize the switch from a proxied IP to a direct IP.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Cloudflare proxy is a powerful switch that toggles between total protection and a direct connection. For your website, keep the cloud orange. For technical services like email or direct server access, keep it gray. This balance ensures your <strong>mybox<\/strong> environment remains both secure and fully functional.<\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[12],"manual_kb_tag":[800,1677,4251,9089,9090,9091,9092,177,204,671],"class_list":["post-7870","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-cloudflare","manual_kb_tag-smtp-server","manual_kb_tag-cname-record","manual_kb_tag-cloudflare-proxy","manual_kb_tag-enable-cloudflare-proxy","manual_kb_tag-disable-cloudflare-proxy","manual_kb_tag-cloudflare-orange-cloud","manual_kb_tag-cloudflare-gray-cloud","manual_kb_tag-a-record","manual_kb_tag-dns-records","manual_kb_tag-mx-records"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/7870","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/7870\/revisions"}],"predecessor-version":[{"id":7871,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/7870\/revisions\/7871"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=7870"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=7870"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=7870"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}