{"id":783,"date":"2025-12-19T09:44:11","date_gmt":"2025-12-19T08:44:11","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=783"},"modified":"2026-02-13T11:21:14","modified_gmt":"2026-02-13T10:21:14","slug":"modifying-an-ftp-account","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/modifying-an-ftp-account\/","title":{"rendered":"Modifying an FTP account"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">In the main list, you have the option to temporarily block your account, or delete it completely using the Action button and selecting Block and Delete, respectively.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To temporarily block a selected user from accessing the account (without modifying or deleting the account), select the Block button next to the name. You can undo the restriction by clicking on Unlock.<\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"415\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_16_AM-1024x415.png\" alt=\"\" class=\"wp-image-5387\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_16_AM-1024x415.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_16_AM-300x122.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_16_AM-768x311.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_16_AM-18x7.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_16_AM.png 1422w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<div class=\"wp-block-onethird-callout-box onethird-callout-wrap\"><div class=\"onethird-callout onethird-callout--warn\" style=\"--ot-bg:#FFEAE9;--ot-border:#F8D0D0;--ot-text:#6F7C88;--ot-title:#384048;--ot-body:#6F7C88;--ot-icon:#384048;border-radius:6px;padding:16px\"><div class=\"onethird-callout__head\"><span class=\"onethird-callout__icon\"><svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" aria-hidden=\"true\" focusable=\"false\"><path fill=\"none\" stroke=\"#384048\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 3 2.5 20.5h19L12 3z\"><\/path><path fill=\"none\" stroke=\"#384048\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 9v5\"><\/path><path fill=\"none\" stroke=\"#384048\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 17h.01\"><\/path><\/svg><\/span><div class=\"onethird-callout__title\">Remember<\/div><\/div><div class=\"onethird-callout__body\">You cannot delete the main system account.<\/div><\/div><div class=\"onethird-callout__separator\" style=\"height:18px\" aria-hidden=\"true\"><\/div><\/div>\n\n\n\n<\/div>\n\n<div id=\"mybox-2248486680\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">To change your home directory or password, click on the Edit button next to the selected login. A form will open where you can change your settings.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"697\" height=\"434\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_17_AM.png\" alt=\"\" class=\"wp-image-5388\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_17_AM.png 697w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_17_AM-300x187.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_17_AM-18x12.png 18w\" sizes=\"auto, (max-width: 697px) 100vw, 697px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">Sometimes you need to change the passwords for all accounts to a uniform one. To do this, click on the Change password for everyone option below the list of FTP accounts, and then enter the new password twice in the form. Once you have approved with the Change All Passwords button, the operation will be performed.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"793\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_18_AM-1024x793.png\" alt=\"\" class=\"wp-image-5389\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_18_AM-1024x793.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_18_AM-300x232.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_18_AM-768x595.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_18_AM-15x12.png 15w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_18_AM.png 1207w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">It is also possible to block all accounts. To do this, select the Block all accounts option located under the list of FTP accounts.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"685\" height=\"331\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_18_AM-1.png\" alt=\"\" class=\"wp-image-5391\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_18_AM-1.png 685w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_18_AM-1-300x145.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/FTP-accounts-mybox-Panel-02-11-2026_10_18_AM-1-18x9.png 18w\" sizes=\"auto, (max-width: 685px) 100vw, 685px\" \/><\/figure>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[23,25],"manual_kb_tag":[2100,2101,2102,2103,2104,2105,2106,2107,2108,301,2109,836,2110,963,2111,1535,2062,2098,2099],"class_list":["post-783","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-ftp","manualknowledgebasecat-hosting","manual_kb_tag-temporary-block","manual_kb_tag-unlock-account","manual_kb_tag-edit-account","manual_kb_tag-change-all-passwords","manual_kb_tag-change-password-for-everyone","manual_kb_tag-block-all-accounts","manual_kb_tag-main-system-account","manual_kb_tag-temporarily-block-account","manual_kb_tag-block-selected-user","manual_kb_tag-user-account","manual_kb_tag-bulk-password-change","manual_kb_tag-ftp-accounts","manual_kb_tag-home-directory","manual_kb_tag-account-management","manual_kb_tag-action-button","manual_kb_tag-password-management","manual_kb_tag-change-password","manual_kb_tag-block-account","manual_kb_tag-delete-account"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/783","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/783\/revisions"}],"predecessor-version":[{"id":5392,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/783\/revisions\/5392"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=783"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=783"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=783"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}