{"id":7487,"date":"2026-04-07T09:59:25","date_gmt":"2026-04-07T07:59:25","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=7487"},"modified":"2026-04-07T09:59:28","modified_gmt":"2026-04-07T07:59:28","slug":"how-to-change-your-email-password","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-your-email-password\/","title":{"rendered":"How to change your email password"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">If you have forgotten the password to your email account or need to update it for security reasons, you can quickly reset it directly from the <strong>mybox<\/strong> panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since this change happens at the infrastructure level, you do not need to know the old password to set a new one. However, once changed, you will need to update the settings in any mail applications (like Outlook or your smartphone) that are connected to that account.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-your-email-password\/#Step-by-Step_Instructions\" >Step-by-Step Instructions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-your-email-password\/#What_to_expect\" >What to expect<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-your-email-password\/#Practical_Implications\" >Practical Implications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-change-your-email-password\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step-by-Step_Instructions\"><\/span>Step-by-Step Instructions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<\/div>\n\n<div id=\"mybox-1633699943\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">To change your password, follow these steps in your dashboard:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Log in to the <strong>mybox<\/strong> panel and select the <strong>Email<\/strong> tab from the left-hand menu.<\/li>\n\n\n\n<li>Locate the specific mailbox you wish to update in the list.<\/li>\n\n\n\n<li>Click the <strong>Actions<\/strong> button to the right of the mailbox name and select <strong>Change password<\/strong>.<\/li>\n\n\n\n<li>Enter your new password in the pop-up window. We recommend using a combination of letters, numbers, and special characters for maximum security.<\/li>\n\n\n\n<li>Click the <strong>Change password<\/strong> button to save your changes.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_to_expect\"><\/span>What to expect<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The password change takes effect immediately on the <strong>mybox<\/strong> servers.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Webmail:<\/strong> You can immediately log in to <strong>mail.mybox.com<\/strong> using the new credentials.<\/li>\n\n\n\n<li><strong>Email Clients:<\/strong> Applications like Outlook, Apple Mail, or Gmail on mobile will likely show a &#8220;Connection Error&#8221; or &#8220;Authentication Failed&#8221; message shortly after the change. You will need to enter the new password in those apps&#8217; settings to restore synchronization.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_Implications\"><\/span>Practical Implications<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Security First:<\/strong> Changing your password is the most effective way to secure an account if you suspect it has been compromised or if a device containing the account has been lost.<\/li>\n\n\n\n<li><strong>Service Continuity:<\/strong> Changing the password does not delete any existing emails, folders, or aliases. It only updates the &#8220;key&#8221; required to access the mailbox.<\/li>\n\n\n\n<li><strong>Admin Access:<\/strong> Because password changes are managed through the <strong>mybox<\/strong> panel, only the account administrator (or those with panel access) can perform this reset. Individual email users cannot change their own passwords without panel access or using the webmail settings.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Resetting an email password in <strong>mybox<\/strong> is a straightforward process managed via the <strong>Email<\/strong> section of your dashboard. By keeping your passwords updated and using the <strong>Actions<\/strong> menu, you maintain full control over the security of your communication environment.<\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[41,59,65],"manual_kb_tag":[],"class_list":["post-7487","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-email","manualknowledgebasecat-webmail-mybox","manualknowledgebasecat-mail-management-in-panel"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/7487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/7487\/revisions"}],"predecessor-version":[{"id":7488,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/7487\/revisions\/7488"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=7487"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=7487"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=7487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}