{"id":7385,"date":"2026-03-19T09:45:16","date_gmt":"2026-03-19T08:45:16","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=7385"},"modified":"2026-03-19T09:45:18","modified_gmt":"2026-03-19T08:45:18","slug":"how-to-define-the-folder-for-sent-messages-ios-mail","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-define-the-folder-for-sent-messages-ios-mail\/","title":{"rendered":"How to define the folder for sent messages (iOS Mail)"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">By default, the Mail app on iPhone or iPad usually assigns a &#8220;Sent&#8221; folder automatically. However, if your sent messages are not appearing where you expect them, or if you prefer to use a specific folder on the server, you can manually redefine this path.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Defining this folder ensures that messages sent from your iPhone are correctly synced across all your devices and visible in the <strong>mybox<\/strong> webmail interface.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-define-the-folder-for-sent-messages-ios-mail\/#Step-by-Step_Configuration\" >Step-by-Step Configuration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-define-the-folder-for-sent-messages-ios-mail\/#What_to_expect\" >What to expect<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-define-the-folder-for-sent-messages-ios-mail\/#Troubleshooting\" >Troubleshooting<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step-by-Step_Configuration\"><\/span>Step-by-Step Configuration<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<\/div>\n\n<div id=\"mybox-1632386340\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">To change the destination for sent messages, follow these steps on your iOS device:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Open <strong>Settings<\/strong> and tap <strong>Mail<\/strong>.<\/li>\n\n\n\n<li>Tap <strong>Accounts<\/strong>, then select the specific <strong>mybox<\/strong> email account you wish to configure.<\/li>\n\n\n\n<li>Tap the account name again (next to &#8220;Account&#8221;) to open the server settings.<\/li>\n\n\n\n<li>Select <strong>Advanced<\/strong> at the bottom of the screen.<\/li>\n\n\n\n<li>Under the <strong>Mailbox Behaviors<\/strong> section, tap <strong>Sent Mailbox<\/strong>.<\/li>\n\n\n\n<li>Select the desired folder under the <strong>On the Server<\/strong> section to ensure messages are saved to the cloud rather than locally on the device.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_to_expect\"><\/span>What to expect<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once you select the folder, a checkmark will appear next to it. After navigating back and tapping <strong>Done<\/strong>, your iPhone will immediately begin uploading newly sent messages to that specific folder.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> This change is retroactive for visibility, but it does not physically move messages you sent before changing this setting. Those will remain in the folder that was previously designated.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Troubleshooting\"><\/span>Troubleshooting<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you do not see your preferred folder in the list:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure your account is configured using <strong>IMAP<\/strong> (standard for <strong>mybox<\/strong>).<\/li>\n\n\n\n<li>Refresh your mailbox list by pulling down in the Mail app.<\/li>\n\n\n\n<li>Check that the folder exists in your <strong>mybox<\/strong> webmail first..<\/li>\n<\/ul>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[30,41],"manual_kb_tag":[],"class_list":["post-7385","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-configuration-of-email-clients","manualknowledgebasecat-email"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/7385","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/7385\/revisions"}],"predecessor-version":[{"id":7386,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/7385\/revisions\/7386"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=7385"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=7385"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=7385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}