{"id":600,"date":"2025-12-26T08:23:36","date_gmt":"2025-12-26T07:23:36","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&p=600"},"modified":"2026-06-03T09:46:21","modified_gmt":"2026-06-03T07:46:21","slug":"how-to-fix-neterr_cert_authority_invalid-error","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-fix-neterr_cert_authority_invalid-error\/","title":{"rendered":"How to fix NET::ERR_CERT_AUTHORITY_INVALID error"},"content":{"rendered":"\n
\n

If you receive the following error when visiting a website:<\/p>\n\n\n\n

NET::ERR_CERT_AUTHORITY_INVALID<\/code><\/pre>\n\n\n\n
it means that your browser does not trust the SSL certificate presented by the website.<\/p>\n\n\n\n<\/div>\n\n
\r\n  
\r\n    
\r\n      \"Info\"\r\n    <\/div>\r\n    
\r\n      Early access<\/span><\/span>\r\n      
Still need help?<\/span><\/h4>\r\n      
Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  
\r\n    Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n
This error indicates that the certificate authority (CA) that issued the certificate could not be verified, causing the browser to warn that the connection may not be secure.<\/p>\n\n\n\n
\n
\n
Table of Contents<\/p>\n<\/span><\/div>\n