{"id":590,"date":"2025-12-18T14:41:05","date_gmt":"2025-12-18T13:41:05","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=590"},"modified":"2026-06-07T14:56:21","modified_gmt":"2026-06-07T12:56:21","slug":"how-to-eliminate-problems-with-displaying-pages-when-using-wordpress-with-wpml-plugins-or-with-the-multisite-option","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-eliminate-problems-with-displaying-pages-when-using-wordpress-with-wpml-plugins-or-with-the-multisite-option\/","title":{"rendered":"How to eliminate problems with displaying pages when using WordPress with WPML plugins or with the MultiSite option?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">Plugins such as <strong>WPML<\/strong> and the <strong>WordPress Multisite<\/strong> feature allow you to manage multiple websites or language versions from a single WordPress installation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In some situations, websites using these solutions may experience display or caching issues caused by interactions with the LiteSpeed Cache system available on mybox hosting services.<\/p>\n\n\n\n<\/div>\n\n<div id=\"mybox-3416685892\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">These issues may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Incorrect language versions being displayed.<\/li>\n\n\n\n<li>Content from one website appearing on another site in the network.<\/li>\n\n\n\n<li>Cached pages not updating correctly.<\/li>\n\n\n\n<li>Users seeing outdated content.<\/li>\n\n\n\n<li>Inconsistent page behavior between websites.<\/li>\n<\/ul>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-eliminate-problems-with-displaying-pages-when-using-wordpress-with-wpml-plugins-or-with-the-multisite-option\/#Why_Does_This_Happen\" >Why Does This Happen?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-eliminate-problems-with-displaying-pages-when-using-wordpress-with-wpml-plugins-or-with-the-multisite-option\/#Recommended_Solution\" >Recommended Solution<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-eliminate-problems-with-displaying-pages-when-using-wordpress-with-wpml-plugins-or-with-the-multisite-option\/#Shared_Cache_Directory_Configuration\" >Shared Cache Directory Configuration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-eliminate-problems-with-displaying-pages-when-using-wordpress-with-wpml-plugins-or-with-the-multisite-option\/#Information_to_Include_in_Your_Ticket\" >Information to Include in Your Ticket<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-eliminate-problems-with-displaying-pages-when-using-wordpress-with-wpml-plugins-or-with-the-multisite-option\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_Does_This_Happen\"><\/span>Why Does This Happen?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">WPML and WordPress Multisite introduce additional complexity to the way content is generated and served.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When combined with server-level caching, certain configurations may require additional adjustments to ensure that each website or language version maintains its own cache correctly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Without proper cache separation, visitors may occasionally receive content intended for a different website, language, or user session.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Recommended_Solution\"><\/span>Recommended Solution<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you notice any of the issues described above, contact the mybox support team through the:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>24\/7 Helpdesk<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">When submitting your request, mention that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your website uses WPML or WordPress Multisite.<\/li>\n\n\n\n<li>You are experiencing caching or display issues.<\/li>\n\n\n\n<li>You would like the cache configuration to be reviewed.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Shared_Cache_Directory_Configuration\"><\/span>Shared Cache Directory Configuration<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In many cases, the issue can be resolved by configuring a dedicated shared cache directory specifically for your WordPress network or multilingual installation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This configuration helps ensure that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cached content is stored correctly.<\/li>\n\n\n\n<li>Language-specific pages are separated properly.<\/li>\n\n\n\n<li>Multisite environments function as expected.<\/li>\n\n\n\n<li>Visitors receive the correct version of the website.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Information_to_Include_in_Your_Ticket\"><\/span>Information to Include in Your Ticket<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To help speed up the troubleshooting process, include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The domain name of the affected website.<\/li>\n\n\n\n<li>Whether you are using WPML, Multisite, or both.<\/li>\n\n\n\n<li>A description of the issue.<\/li>\n\n\n\n<li>Screenshots if available.<\/li>\n\n\n\n<li>Steps required to reproduce the problem.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">WPML and WordPress Multisite installations may occasionally experience display or caching issues when combined with server-level caching.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In most cases, these issues can be resolved by adjusting the cache configuration for the website network.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you encounter such problems, contact the mybox support team through the <strong>24\/7 Helpdesk<\/strong>, and request a review of the cache configuration for your WordPress installation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[25,58],"manual_kb_tag":[190,487,577,766,2869,2870,2871,2872,2873,2874],"class_list":["post-590","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-hosting","manualknowledgebasecat-web-applications-cms","manual_kb_tag-wordpress","manual_kb_tag-wordpress-plugins","manual_kb_tag-wordpress-multisite","manual_kb_tag-litespeed-cache","manual_kb_tag-cache-conflict","manual_kb_tag-common-cache-directory","manual_kb_tag-website-network","manual_kb_tag-support-department","manual_kb_tag-support-helpdesk","manual_kb_tag-page-display-issues"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/590\/revisions"}],"predecessor-version":[{"id":4958,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/590\/revisions\/4958"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=590"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=590"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}