{"id":5882,"date":"2026-02-13T12:11:35","date_gmt":"2026-02-13T11:11:35","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=5882"},"modified":"2026-06-08T01:27:46","modified_gmt":"2026-06-07T23:27:46","slug":"what-are-trusted-devices-under-2fa","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-trusted-devices-under-2fa\/","title":{"rendered":"What are trusted devices under 2FA?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">When two-factor authentication (2FA) is enabled for your account, you can choose to mark frequently used devices as <strong>trusted devices<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A trusted device is a computer, smartphone, tablet, or web browser that you regularly use to access your account.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-trusted-devices-under-2fa\/#What_Can_Be_Considered_a_Trusted_Device\" >What Can Be Considered a Trusted Device?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-trusted-devices-under-2fa\/#Why_are_we_adding_trusted_devices\" >Why are we adding trusted devices?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-trusted-devices-under-2fa\/#How_Trusted_Devices_Work\" >How Trusted Devices Work<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-trusted-devices-under-2fa\/#When_Should_You_Use_Trusted_Devices\" >When Should You Use Trusted Devices?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-trusted-devices-under-2fa\/#When_Should_You_Avoid_Trusted_Devices\" >When Should You Avoid Trusted Devices?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-trusted-devices-under-2fa\/#Removing_a_Trusted_Device\" >Removing a Trusted Device<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-trusted-devices-under-2fa\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Can_Be_Considered_a_Trusted_Device\"><\/span>What Can Be Considered a Trusted Device?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<\/div>\n\n<div id=\"mybox-3261846487\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Examples of trusted devices include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Desktop computers<\/li>\n\n\n\n<li>Laptops<\/li>\n\n\n\n<li>Smartphones<\/li>\n\n\n\n<li>Tablets<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In practice, a specific web browser can also be treated as a trusted device, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Safari<\/li>\n\n\n\n<li>Google Chrome<\/li>\n\n\n\n<li>Mozilla Firefox<\/li>\n\n\n\n<li>Microsoft Edge<\/li>\n\n\n\n<li>Opera<\/li>\n<\/ul>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"799\" height=\"133\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-31.png\" alt=\"\" class=\"wp-image-5884\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-31.png 799w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-31-300x50.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-31-768x128.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-31-18x3.png 18w\" sizes=\"auto, (max-width: 799px) 100vw, 799px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_are_we_adding_trusted_devices\"><\/span>Why are we adding trusted devices?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Primarily for convenience, because if you often work from a given device, e.g. a home computer from which you often log in to the mybox panel, after adding it to the list, you will not be asked for additional verification of the login process each time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When you try to log in from an unknown device that is not on the trusted list, you will always be asked for additional verification.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Trusted_Devices_Work\"><\/span>How Trusted Devices Work<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you log in from a trusted device:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your username and password are verified.<\/li>\n\n\n\n<li>The device is recognized as trusted.<\/li>\n\n\n\n<li>Additional two-factor authentication may be skipped, depending on your settings.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">When you log in from a device that is not trusted:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your username and password are verified.<\/li>\n\n\n\n<li>The device is recognized as new or unknown.<\/li>\n\n\n\n<li>You will be required to complete the second authentication step.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This typically involves:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An authentication app code<\/li>\n\n\n\n<li>A one-time verification code<\/li>\n\n\n\n<li>Another configured 2FA method<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"When_Should_You_Use_Trusted_Devices\"><\/span>When Should You Use Trusted Devices?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Trusted devices are recommended for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Personal computers<\/li>\n\n\n\n<li>Home laptops<\/li>\n\n\n\n<li>Personal smartphones<\/li>\n\n\n\n<li>Devices that only you use<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"When_Should_You_Avoid_Trusted_Devices\"><\/span>When Should You Avoid Trusted Devices?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Do not mark the following as trusted:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Public computers<\/li>\n\n\n\n<li>Shared computers<\/li>\n\n\n\n<li>Internet caf\u00e9 devices<\/li>\n\n\n\n<li>School or workplace computers used by multiple people<\/li>\n\n\n\n<li>Any device you do not fully control<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Removing_a_Trusted_Device\"><\/span>Removing a Trusted Device<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you lose a device, replace a computer, or suspect unauthorized access, you should remove the device from your trusted devices list.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once removed, the next login from that device will require full two-factor authentication verification.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Trusted devices allow you to reduce the number of two-factor authentication prompts when logging in from devices you use regularly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Benefits include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Faster login experience<\/li>\n\n\n\n<li>Fewer verification requests<\/li>\n\n\n\n<li>Continued protection against unauthorized access from unknown devices<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Any login attempt from a device that is not on the trusted devices list will still require additional verification, helping to keep your account secure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[10,25],"manual_kb_tag":[188,189,205,206,207,208,209,210,180,181,182,183,184,185,186,187],"class_list":["post-5882","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-safety","manualknowledgebasecat-hosting","manual_kb_tag-edge-browser","manual_kb_tag-opera-browser","manual_kb_tag-hardware","manual_kb_tag-laptop","manual_kb_tag-phone","manual_kb_tag-chrome","manual_kb_tag-firefox","manual_kb_tag-edge","manual_kb_tag-trusted-devices","manual_kb_tag-desktop-computer","manual_kb_tag-laptop-computer","manual_kb_tag-smartphone","manual_kb_tag-tablet","manual_kb_tag-web-browser","manual_kb_tag-chrome-browser","manual_kb_tag-firefox-browser"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/5882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/5882\/revisions"}],"predecessor-version":[{"id":5885,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/5882\/revisions\/5885"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=5882"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=5882"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=5882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}