{"id":5841,"date":"2026-02-13T10:26:46","date_gmt":"2026-02-13T09:26:46","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=5841"},"modified":"2026-02-13T10:26:47","modified_gmt":"2026-02-13T09:26:47","slug":"how-to-enable-disable-and-manage-autoresponder","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-enable-disable-and-manage-autoresponder\/","title":{"rendered":"How to enable, disable and manage autoresponder?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">An autoresponder is a feature that automatically replies to every email that arrives in your email account. This allows you to inform senders that you&#8217;re temporarily out of the office or on vacation.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-enable-disable-and-manage-autoresponder\/#Activation\" >Activation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-enable-disable-and-manage-autoresponder\/#Deactivation\" >Deactivation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-enable-disable-and-manage-autoresponder\/#Autoresponder_at_mailmyboxcom\" >Autoresponder at mail.mybox.com<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Activation\"><\/span>Activation<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To activate the autoresponder for a specific email address, log in to the mybox panel and go to the mailbox list. Click the Actions button to the right of the mailbox name. From the drop-down list, select Enable Autoresponder.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"823\" height=\"416\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-24.png\" alt=\"\" class=\"wp-image-5843\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-24.png 823w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-24-300x152.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-24-768x388.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-24-18x9.png 18w\" sizes=\"auto, (max-width: 823px) 100vw, 823px\" \/><\/figure>\n<\/div>\n\n\n\n\n<div id=\"mybox-1031437722\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">A simple form will appear with the option to set the subject of the automatic message, its content and when it should apply.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"590\" height=\"550\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-25.png\" alt=\"\" class=\"wp-image-5844\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-25.png 590w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-25-300x280.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-25-13x12.png 13w\" sizes=\"auto, (max-width: 590px) 100vw, 590px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">To save changes, click Save.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Deactivation\"><\/span>Deactivation<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To disable the autoresponder, click the Actions button next to the mailbox name and select Change autoresponder from the list.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"838\" height=\"380\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-26.png\" alt=\"\" class=\"wp-image-5845\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-26.png 838w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-26-300x136.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-26-768x348.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-26-18x8.png 18w\" sizes=\"auto, (max-width: 838px) 100vw, 838px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">In the window that appears, use the slider to disable the option and save your changes. The autoresponder will no longer be active.<\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"587\" height=\"547\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-27.png\" alt=\"\" class=\"wp-image-5846\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-27.png 587w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-27-300x280.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-27-13x12.png 13w\" sizes=\"auto, (max-width: 587px) 100vw, 587px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Autoresponder_at_mailmyboxcom\"><\/span>Autoresponder at mail.mybox.com<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The autoresponder is available from mail.mybox.com. After logging in, select Settings under the gear icon, and then Autoresponder.<\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"366\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-28-1024x366.png\" alt=\"\" class=\"wp-image-5849\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-28-1024x366.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-28-300x107.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-28-768x274.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-28-1536x549.png 1536w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-28-18x6.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/image-28.png 1900w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<p class=\"wp-block-paragraph\">To disable it, select Disabled at the very top of the form.<\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[41,59],"manual_kb_tag":[237,238,239,240,231,232,233,234,235,236],"class_list":["post-5841","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-email","manualknowledgebasecat-webmail-mybox","manual_kb_tag-activate-autoresponder","manual_kb_tag-deactivate-autoresponder","manual_kb_tag-autoresponder-setup","manual_kb_tag-change-autoresponder","manual_kb_tag-autoresponder","manual_kb_tag-email-autoresponder","manual_kb_tag-enable-autoresponder","manual_kb_tag-disable-autoresponder","manual_kb_tag-manage-autoresponder","manual_kb_tag-autoresponder-settings"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/5841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/5841\/revisions"}],"predecessor-version":[{"id":5850,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/5841\/revisions\/5850"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=5841"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=5841"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=5841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}