{"id":578,"date":"2025-12-18T14:36:25","date_gmt":"2025-12-18T13:36:25","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=578"},"modified":"2026-02-18T23:13:44","modified_gmt":"2026-02-18T22:13:44","slug":"how-to-create-a-new-user-profile-in-prestashop","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-create-a-new-user-profile-in-prestashop\/","title":{"rendered":"How to create a new user profile in PrestaShop?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<div class=\"wp-block-onethird-callout-box onethird-callout-wrap\"><div class=\"onethird-callout onethird-callout--hint\" style=\"--ot-bg:#EAFFF7;--ot-border:#C8E8D8;--ot-text:#6F7C88;--ot-title:#384048;--ot-body:#6F7C88;--ot-icon:#384048;border-radius:6px;padding:16px\"><div class=\"onethird-callout__head\"><span class=\"onethird-callout__icon\"><svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" aria-hidden=\"true\" focusable=\"false\"><path fill=\"none\" stroke=\"#384048\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2 10h4v12H2V10zm20 1c0-1.1-.9-2-2-2h-6.31l.95-4.57.02-.2c0-.26-.11-.5-.29-.68L13.17 2 7.59 7.59C7.22 7.95 7 8.45 7 9v11c0 1.1.9 2 2 2h8c.82 0 1.54-.5 1.84-1.22l3.02-7.05c.09-.23.14-.47.14-.73v-2z\"><\/path><\/svg><\/span><div class=\"onethird-callout__title\">Note<\/div><\/div><div class=\"onethird-callout__body\"><em><strong>&#8220;Drupal&#8221;<\/strong><\/em> and <em><strong>&#8220;PrestaShop&#8221;<\/strong><\/em> will be available at a later time, but not during the &#8220;Early Access&#8221; phase.<\/div><\/div><div class=\"onethird-callout__separator\" style=\"height:18px\" aria-hidden=\"true\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To add a new employee profile in <em><strong>PrestaShop<\/strong><\/em> , go to your <em><strong>store&#8217;s Admin Panel<\/strong><\/em> . On the left menu, select <em><strong>Configure<\/strong><\/em>, <em><strong>Advanced<\/strong><\/em> , and <em><strong>Team<\/strong><\/em>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The new store will only have one active account that was created when setting up and setting up your <em><strong>PrestaShop<\/strong><\/em> store.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"172\" height=\"233\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-292.png\" alt=\"\" class=\"wp-image-4621\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-292.png 172w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-292-9x12.png 9w\" sizes=\"auto, (max-width: 172px) 100vw, 172px\" \/><\/figure>\n<\/div>\n\n\n\n\n<div id=\"mybox-195782986\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">The newly opened page displays a list of created accounts and <em><strong>Employee Options<\/strong><\/em>. Here you can specify the minimum period of time that must elapse to change the password for the panel again. This time is given in minutes. In addition, there is an option to remember the languages of forms in the panel of each employee. To proceed to creating a new profile, press <em><strong>the +Add new employee<\/strong><\/em> button in the upper right corner.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The process of adding a new employee in <em><strong>PrestaShop<\/strong><\/em> is divided into three parts:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Employees<\/li>\n\n\n\n<li>Profiles<\/li>\n\n\n\n<li>Permissions.<\/li>\n<\/ul>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"91\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-293-1024x91.png\" alt=\"\" class=\"wp-image-4623\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-293-1024x91.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-293-300x27.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-293-768x68.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-293-18x2.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-293.png 1372w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-create-a-new-user-profile-in-prestashop\/#EmployeeSeller_Account\" >Employee\/Seller Account<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-create-a-new-user-profile-in-prestashop\/#Profiles\" >Profiles<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-create-a-new-user-profile-in-prestashop\/#Permissions\" >Permissions<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"EmployeeSeller_Account\"><\/span>Employee\/Seller Account<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To create a new employee account in <em><strong>PrestaShop<\/strong><\/em> , you need to provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Surname<\/li>\n\n\n\n<li>The e-mail address from which the employee will log in,<\/li>\n\n\n\n<li>A password of at least 8 characters,<\/li>\n\n\n\n<li>The default page that will open when you log in to your account,<\/li>\n\n\n\n<li>Language of the administration panel,<\/li>\n\n\n\n<li>Permission profile, which is the level of permission to access the store. This option will be discussed in more detail later in the post.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Additionally, you can use the slider to mark the account as active or not.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"477\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-294-1024x477.png\" alt=\"\" class=\"wp-image-4624\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-294-1024x477.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-294-300x140.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-294-768x358.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-294-18x8.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-294.png 1301w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Profiles\"><\/span>Profiles<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By default, in <em><strong>PrestaShop<\/strong><\/em>, there are four profiles that define the level of access permissions for each group.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Administrator &#8211; has unlimited access to the entire administrative profile of the store and can make any changes.<\/li>\n\n\n\n<li>Logistician &#8211; has access to sections related to the store&#8217;s warehouse and shipping.<\/li>\n\n\n\n<li>Translator &#8211; has access to sections related to the content visible in the front-end of the store, such as: products, categories, translations, search engine, CMS static pages.<\/li>\n\n\n\n<li>Seller &#8211; has access to the sections necessary to handle sales: products and sales, orders, customer database and order statistics.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To define a new store access profile, select <em><strong>+Add new profile<\/strong><\/em> in the upper right corner.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can also rename the default (and new) profiles or delete them entirely.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"241\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-295-1024x241.png\" alt=\"\" class=\"wp-image-4625\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-295-1024x241.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-295-300x71.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-295-768x181.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-295-18x4.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-295.png 1325w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Permissions\"><\/span>Permissions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The last section is used to change or specify permissions (accesses) for existing and new user profiles. Each user profile can have its own, individually defined access to the store&#8217;s backend. By default, the seller only has access to view product brands in the Brands Sellers tab. If you want your seller to be able to add new Brands on their own in the settings section, you can also grant them access to add, edit, and\/or remove Brands.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is because you can grant permissions to individual store tabs in the <em><strong>View<\/strong><\/em>, <em><strong>Add<\/strong><\/em>, <em><strong>Edit<\/strong><\/em> , and <em><strong>Delete<\/strong><\/em> sections. In the Permissions section, you can also grant access to modules installed in the store. Within a given module, an employee can view, configure or uninstall the module.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each profile can be freely defined within the current needs, except for the administrator. In this case, access is to all options and cannot be restricted. It&#8217;s worth remembering that permissions change access for all employees within a given profile.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"769\" height=\"426\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-296.png\" alt=\"\" class=\"wp-image-4626\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-296.png 769w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-296-300x166.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-296-18x10.png 18w\" sizes=\"auto, (max-width: 769px) 100vw, 769px\" \/><\/figure>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[25,58],"manual_kb_tag":[3146,445,3147,1174,3148,2901,3149,2902,2903,2904,2905,2906,2907,2908,2909,2910,3143,3144,3145],"class_list":["post-578","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-hosting","manualknowledgebasecat-web-applications-cms","manual_kb_tag-user-profiles","manual_kb_tag-prestashop","manual_kb_tag-default-page","manual_kb_tag-admin-panel","manual_kb_tag-store-access-profile","manual_kb_tag-prestashop-employee-profiles","manual_kb_tag-employee-options","manual_kb_tag-prestashop-admin-panel","manual_kb_tag-add-new-employee","manual_kb_tag-create-employee-account","manual_kb_tag-employee-permissions","manual_kb_tag-permission-profiles","manual_kb_tag-user-roles","manual_kb_tag-administrator-profile","manual_kb_tag-logistician-profile","manual_kb_tag-translator-profile","manual_kb_tag-employee-profile","manual_kb_tag-permission-profile","manual_kb_tag-access-permissions"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/578\/revisions"}],"predecessor-version":[{"id":4627,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/578\/revisions\/4627"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=578"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=578"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}