{"id":514,"date":"2025-12-18T14:17:09","date_gmt":"2025-12-18T13:17:09","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=514"},"modified":"2026-06-03T06:28:32","modified_gmt":"2026-06-03T04:28:32","slug":"how-to-activate-ssl-in-a-prestashop-based-store","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-ssl-in-a-prestashop-based-store\/","title":{"rendered":"How to activate SSL in a PrestaShop-based store?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<div class=\"wp-block-onethird-callout-box onethird-callout-wrap\"><div class=\"onethird-callout onethird-callout--hint\" style=\"--ot-bg:#EAFFF7;--ot-border:#C8E8D8;--ot-text:#6F7C88;--ot-title:#384048;--ot-body:#6F7C88;--ot-icon:#384048;border-radius:6px;padding:16px\"><div class=\"onethird-callout__head\"><span class=\"onethird-callout__icon\"><svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" aria-hidden=\"true\" focusable=\"false\"><path fill=\"none\" stroke=\"#384048\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2 10h4v12H2V10zm20 1c0-1.1-.9-2-2-2h-6.31l.95-4.57.02-.2c0-.26-.11-.5-.29-.68L13.17 2 7.59 7.59C7.22 7.95 7 8.45 7 9v11c0 1.1.9 2 2 2h8c.82 0 1.54-.5 1.84-1.22l3.02-7.05c.09-.23.14-.47.14-.73v-2z\"><\/path><\/svg><\/span><div class=\"onethird-callout__title\">Note<\/div><\/div><div class=\"onethird-callout__body\"><em><strong>&#8220;Drupal&#8221;<\/strong><\/em> and <em><strong>&#8220;PrestaShop&#8221;<\/strong><\/em> will be available at a later time, but not during the &#8220;Early Access&#8221; phase.<\/div><\/div><div class=\"onethird-callout__separator\" style=\"height:18px\" aria-hidden=\"true\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After installing PrestaShop, your store may initially operate over HTTP instead of HTTPS. As a result, visitors may see warnings indicating that the website is not secure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To fully secure your store, you must first ensure that an SSL certificate is active for the domain and then enable SSL within the PrestaShop administration panel.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-ssl-in-a-prestashop-based-store\/#Before_You_Begin\" >Before You Begin<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-ssl-in-a-prestashop-based-store\/#Step_1_Verify_That_SSL_Is_Active\" >Step 1: Verify That SSL Is Active<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-ssl-in-a-prestashop-based-store\/#Step_2_Log_In_to_the_PrestaShop_Administration_Panel\" >Step 2: Log In to the PrestaShop Administration Panel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-ssl-in-a-prestashop-based-store\/#Step_3_Open_the_General_Settings\" >Step 3: Open the General Settings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-ssl-in-a-prestashop-based-store\/#Step_4_Verify_HTTPS_Support\" >Step 4: Verify HTTPS Support<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-ssl-in-a-prestashop-based-store\/#Step_5_Enable_SSL\" >Step 5: Enable SSL<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-ssl-in-a-prestashop-based-store\/#Step_6_Enable_SSL_on_All_Pages\" >Step 6: Enable SSL on All Pages<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-ssl-in-a-prestashop-based-store\/#Step_7_Verify_the_Configuration\" >Step 7: Verify the Configuration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-ssl-in-a-prestashop-based-store\/#If_HTTPS_Is_Not_Working_Correctly\" >If HTTPS Is Not Working Correctly<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-activate-ssl-in-a-prestashop-based-store\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Before_You_Begin\"><\/span>Before You Begin<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<\/div>\n\n<div id=\"mybox-1346592568\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Make sure that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your store&#8217;s domain has been added to the mybox Panel.<\/li>\n\n\n\n<li>An SSL certificate is active for the website.<\/li>\n\n\n\n<li>The domain resolves correctly to your hosting account.<\/li>\n<\/ul>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"610\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/prestassl-1024x610.png\" alt=\"\" class=\"wp-image-4977\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/prestassl-1024x610.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/prestassl-300x179.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/prestassl-768x457.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/prestassl-18x12.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/prestassl.png 1507w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_1_Verify_That_SSL_Is_Active\"><\/span>Step 1: Verify That SSL Is Active<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Log in to the <strong>mybox Panel<\/strong> and navigate to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Websites<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Locate the website associated with your PrestaShop store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Verify that SSL is active for the domain. A valid SSL certificate should be assigned before proceeding with the next steps.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If SSL is not yet active, wait until the certificate has been issued successfully.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_2_Log_In_to_the_PrestaShop_Administration_Panel\"><\/span>Step 2: Log In to the PrestaShop Administration Panel<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Access your store&#8217;s back office using an administrator account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_3_Open_the_General_Settings\"><\/span>Step 3: Open the General Settings<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">From the left-hand menu, navigate to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Configure \u2192 Shop Parameters \u2192 General<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your PrestaShop version, the menu names may vary slightly, but the General Settings section contains the SSL configuration options.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_4_Verify_HTTPS_Support\"><\/span>Step 4: Verify HTTPS Support<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At the top of the page, you may see a message indicating that SSL is not yet enabled.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Click here to check if your store supports HTTPS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">PrestaShop will verify whether a valid SSL certificate is available for the domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the verification is successful, the SSL configuration options will become available.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_5_Enable_SSL\"><\/span>Step 5: Enable SSL<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Locate the option:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Enable SSL<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Set it to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Yes<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Scroll to the bottom of the page and click:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Save<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wait for the page to reload and confirm that the changes were saved successfully.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_6_Enable_SSL_on_All_Pages\"><\/span>Step 6: Enable SSL on All Pages<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After enabling SSL, a second option becomes available:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Enable SSL on All Pages<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Set this option to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Yes<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Save<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This ensures that all pages of the store are served through HTTPS instead of only selected areas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_7_Verify_the_Configuration\"><\/span>Step 7: Verify the Configuration<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After saving the changes, PrestaShop should display a confirmation message indicating that the settings have been updated successfully.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The SSL options should remain enabled.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Visit your storefront and verify that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The URL begins with <code>https:\/\/<\/code><\/li>\n\n\n\n<li>The browser displays a secure padlock icon<\/li>\n\n\n\n<li>No security warnings appear<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"If_HTTPS_Is_Not_Working_Correctly\"><\/span>If HTTPS Is Not Working Correctly<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If some pages still display security warnings:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clear the PrestaShop cache.<\/li>\n\n\n\n<li>Clear your browser cache.<\/li>\n\n\n\n<li>Verify that all images, scripts, and stylesheets are loaded via HTTPS.<\/li>\n\n\n\n<li>Check whether any modules or themes contain hardcoded HTTP links.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Mixed-content warnings are often caused by resources still being loaded over HTTP.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To enable SSL in PrestaShop, first ensure that an SSL certificate is active for the website in the mybox Panel. Then, in the PrestaShop administration panel, navigate to <strong>Configure \u2192 Shop Parameters \u2192 General<\/strong>, verify HTTPS support, enable <strong>SSL<\/strong>, and then enable <strong>SSL on All Pages<\/strong>. Once completed, your store will operate securely over HTTPS.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[25,58],"manual_kb_tag":[283,372,445,913,1546,2417,3017,3018,3019,3020,3021,3022,3031,3119,3120,3121],"class_list":["post-514","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-hosting","manualknowledgebasecat-web-applications-cms","manual_kb_tag-mybox-panel","manual_kb_tag-ssl-certificate","manual_kb_tag-prestashop","manual_kb_tag-https-protocol","manual_kb_tag-green-padlock","manual_kb_tag-prestashop-configuration","manual_kb_tag-enable-ssl","manual_kb_tag-enable-ssl-on-all-pages","manual_kb_tag-ssl-activation","manual_kb_tag-activate-ssl-prestashop","manual_kb_tag-preferences-general","manual_kb_tag-store-backend","manual_kb_tag-activate-ssl","manual_kb_tag-configuration","manual_kb_tag-preferences","manual_kb_tag-general-settings"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":4,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/514\/revisions"}],"predecessor-version":[{"id":3883,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/514\/revisions\/3883"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=514"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=514"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}