{"id":447,"date":"2025-12-28T19:46:11","date_gmt":"2025-12-28T18:46:11","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=447"},"modified":"2026-06-17T14:12:20","modified_gmt":"2026-06-17T12:12:20","slug":"how-do-i-set-up-two-step-verification-in-webmail","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-set-up-two-step-verification-in-webmail\/","title":{"rendered":"How do I set up two-step verification in Webmail?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">Security is a priority today, and two-step verification, which requires not only knowing and providing a password, but also a one-time code, most often generated using an app on the owner&#8217;s mobile device, has become the norm. Now, at the level of <a href=\"https:\/\/mail.mybox.com\">mail.mybox.com<\/a> you can activate and this protection for your mailbox.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-set-up-two-step-verification-in-webmail\/#Mobile_application\" >Mobile application<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-set-up-two-step-verification-in-webmail\/#Enable_two-step_verification_in_the_app_on_your_mobile_device\" >Enable two-step verification in the app on your mobile device<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-set-up-two-step-verification-in-webmail\/#Enable_two-step_verification_via_email\" >Enable two-step verification via email<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-set-up-two-step-verification-in-webmail\/#Recovery_codes\" >Recovery codes<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mobile_application\"><\/span>Mobile application<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To configure verification in two steps, where the element will be a mobile device and, more precisely, an application that generates codes for a single use, must be installed. Below you will find links to a catalog of applications of this type.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/apps.apple.com\/pl\/app\/authenticator\/id1538761576?l=pl\" target=\"_blank\" rel=\"noreferrer noopener\">Apple iOS devices<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.google.android.apps.authenticator2\" target=\"_blank\" rel=\"noreferrer noopener\">Android devices<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Enable_two-step_verification_in_the_app_on_your_mobile_device\"><\/span>Enable two-step verification in the app on your mobile device<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<\/div>\n\n<div id=\"mybox-3386658471\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Log in to your inbox at mail.mybox.com, then go to settings by clicking on the <strong> <em>&#8220;gear&#8221; icon<\/em> <\/strong> on the right. Then, from the left column, select <strong> <em>&#8220;Two-step verification (2FA)&#8221;.<\/em> <\/strong> Activation options will appear. In our example, we will use verification on mobile devices.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"293\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-336-1024x293.png\" alt=\"\" class=\"wp-image-4851\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-336-1024x293.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-336-300x86.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-336-768x220.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-336-1536x440.png 1536w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-336-18x5.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-336.png 1914w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">After selecting the option and clicking the &#8220;Activate&#8221; button, the system will ask you to enter the password you set for your email account. Enter it and press the <strong> <em>&#8220;Continue<\/em> <\/strong>&#8221; button.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"445\" height=\"217\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-334.png\" alt=\"\" class=\"wp-image-4847\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-334.png 445w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-334-300x146.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-334-18x9.png 18w\" sizes=\"auto, (max-width: 445px) 100vw, 445px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">The next step assumes that you already have the app installed on your mobile device. Turn it on and scan the QR code.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"688\" height=\"653\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-335.png\" alt=\"\" class=\"wp-image-4850\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-335.png 688w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-335-300x285.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-335-13x12.png 13w\" sizes=\"auto, (max-width: 688px) 100vw, 688px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">After the application reads the QR code, it should be added, and codes of a single use valid until several dozen seconds will be generated on the phone from now onward. Enter the code to confirm activation. Press the <strong><em>&#8220;Finish<\/em> <\/strong>&#8221; button.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"723\" height=\"273\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-337.png\" alt=\"\" class=\"wp-image-4852\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-337.png 723w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-337-300x113.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-337-18x7.png 18w\" sizes=\"auto, (max-width: 723px) 100vw, 723px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">If you entered the code correctly, you will see a message at the top of the page confirming that two-step verification has begun.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"734\" height=\"518\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-338.png\" alt=\"\" class=\"wp-image-4853\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-338.png 734w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-338-300x212.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-338-18x12.png 18w\" sizes=\"auto, (max-width: 734px) 100vw, 734px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Enable_two-step_verification_via_email\"><\/span>Enable two-step verification via email<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Log in to your inbox at mail.mybox.com, then go to settings by clicking on the <strong> <em>&#8220;gear&#8221; icon<\/em> <\/strong> on the right. Then, from the left column, select <strong> <em>&#8220;Two-step verification (2FA)&#8221;.<\/em> <\/strong> Activation options will appear. In this example, we will use email verification.<\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"719\" height=\"238\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-339.png\" alt=\"\" class=\"wp-image-4854\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-339.png 719w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-339-300x99.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-339-18x6.png 18w\" sizes=\"auto, (max-width: 719px) 100vw, 719px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<p class=\"wp-block-paragraph\">After selecting the option and clicking the &#8220;<strong>Enable<\/strong>&#8221; button, the system will ask you to enter the password you set for your email account. Enter it and press the <strong><em>&#8220;Continue<\/em> <\/strong>&#8221; button.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"661\" height=\"232\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-340.png\" alt=\"\" class=\"wp-image-4855\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-340.png 661w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-340-300x105.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-340-18x6.png 18w\" sizes=\"auto, (max-width: 661px) 100vw, 661px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">The next step is to enter the email address where the authentication verification codes will be sent. After entering the address of the mailbox, press the button <strong> <em>&#8220;Next<\/em> <\/strong>&#8220;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Note! Do not enter the address of the mailbox for which you are setting up two-step verification.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"690\" height=\"240\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-341.png\" alt=\"\" class=\"wp-image-4856\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-341.png 690w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-341-300x104.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-341-18x6.png 18w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">You will receive a message containing a code in the box provided.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Note! The code is valid for 5 minutes.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"743\" height=\"401\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-342.png\" alt=\"\" class=\"wp-image-4857\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-342.png 743w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-342-300x162.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-342-18x10.png 18w\" sizes=\"auto, (max-width: 743px) 100vw, 743px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">Enter it in the box on the mail.mybox.com page and confirm it by clicking the <strong> <em>&#8220;Finish&#8221; button.<\/em><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The system will tell you that adding two-step verification was successful.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"648\" height=\"327\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-343.png\" alt=\"\" class=\"wp-image-4858\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-343.png 648w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-343-300x151.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-343-18x9.png 18w\" sizes=\"auto, (max-width: 648px) 100vw, 648px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Recovery_codes\"><\/span>Recovery codes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Since your mobile device may be insecure or have problems, we suggest you download a list of recovery codes.<\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"655\" height=\"178\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-344.png\" alt=\"\" class=\"wp-image-4859\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-344.png 655w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-344-300x82.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-344-18x5.png 18w\" sizes=\"auto, (max-width: 655px) 100vw, 655px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<p class=\"wp-block-paragraph\">Click on the link <strong><em>&#8220;Show recovery codes&#8221;<\/em> <\/strong> and a list of codes will appear. Save or print them and keep them in a safe place.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"649\" height=\"236\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-345.png\" alt=\"\" class=\"wp-image-4860\" style=\"width:649px;height:auto\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-345.png 649w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-345-300x109.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-345-18x7.png 18w\" sizes=\"auto, (max-width: 649px) 100vw, 649px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">If your current backup codes are lost or used up, you can click on the &#8220;Generate new recovery codes&#8221; link to obtain new codes.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"681\" height=\"260\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-346.png\" alt=\"\" class=\"wp-image-4861\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-346.png 681w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-346-300x115.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-346-18x7.png 18w\" sizes=\"auto, (max-width: 681px) 100vw, 681px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<div class=\"wp-block-onethird-callout-box onethird-callout-wrap\"><div class=\"onethird-callout onethird-callout--hint\" style=\"--ot-bg:#EAFFF7;--ot-border:#C8E8D8;--ot-text:#6F7C88;--ot-title:#384048;--ot-body:#6F7C88;--ot-icon:#384048;border-radius:6px;padding:16px\"><div class=\"onethird-callout__head\"><span class=\"onethird-callout__icon\"><svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" aria-hidden=\"true\" focusable=\"false\"><path fill=\"none\" stroke=\"#384048\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2 10h4v12H2V10zm20 1c0-1.1-.9-2-2-2h-6.31l.95-4.57.02-.2c0-.26-.11-.5-.29-.68L13.17 2 7.59 7.59C7.22 7.95 7 8.45 7 9v11c0 1.1.9 2 2 2h8c.82 0 1.54-.5 1.84-1.22l3.02-7.05c.09-.23.14-.47.14-.73v-2z\"><\/path><\/svg><\/span><div class=\"onethird-callout__title\">Early Access<\/div><\/div><div class=\"onethird-callout__body\">2FA in webmail is available in early access. Both methods work as described above.<\/div><\/div><div class=\"onethird-callout__separator\" style=\"height:18px\" aria-hidden=\"true\"><\/div><\/div>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[41,59],"manual_kb_tag":[3202,3203,221,229,430,433,435,455,1620],"class_list":["post-447","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-email","manualknowledgebasecat-webmail-mybox","manual_kb_tag-mobile-device","manual_kb_tag-apple-devices","manual_kb_tag-authenticator-app","manual_kb_tag-two-factor-authentication","manual_kb_tag-two-step-verification","manual_kb_tag-email-verification","manual_kb_tag-one-time-code","manual_kb_tag-two-step-authentication","manual_kb_tag-mobile-application"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":5,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/447\/revisions"}],"predecessor-version":[{"id":4805,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/447\/revisions\/4805"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=447"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=447"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}