{"id":399,"date":"2025-12-18T07:29:00","date_gmt":"2025-12-18T06:29:00","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=399"},"modified":"2026-04-02T10:13:24","modified_gmt":"2026-04-02T08:13:24","slug":"how-do-i-list-ftp-accounts-ive-created","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-list-ftp-accounts-ive-created\/","title":{"rendered":"How do I list FTP accounts I&#8217;ve created?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-list-ftp-accounts-ive-created\/#How_to_view_your_FTP_accounts\" >How to view your FTP accounts<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-list-ftp-accounts-ive-created\/#Context\" >Context<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-list-ftp-accounts-ive-created\/#Accessing_the_FTP_list\" >Accessing the FTP list<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-list-ftp-accounts-ive-created\/#Retrieving_account_details\" >Retrieving account details<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-list-ftp-accounts-ive-created\/#Distinction_Account_Login_vs_Directory_Path\" >Distinction: Account Login vs. Directory Path<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-list-ftp-accounts-ive-created\/#Practical_Implications\" >Practical Implications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-list-ftp-accounts-ive-created\/#Summary\" >Summary<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_view_your_FTP_accounts\"><\/span>How to view your FTP accounts<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>mybox panel<\/strong> provides a centralized view of all FTP users associated with your account. This section allows you to verify usernames, check directory paths, and retrieve the technical details needed to connect your FTP client to the server.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Context\"><\/span>Context<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When managing multiple websites or collaborating with developers, it is important to know which FTP accounts are active and exactly which folders they can access. All administrative data for these accounts\u2014excluding the password\u2014is available within the FTP module.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Accessing_the_FTP_list\"><\/span>Accessing the FTP list<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<\/div>\n\n<div id=\"mybox-288948105\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">To view your created FTP users:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Log in to the mybox panel:<\/strong> Navigate to your hosting dashboard.<\/li>\n\n\n\n<li><strong>Open the FTP section:<\/strong> Select <strong>FTP<\/strong> from the main navigation menu. After a brief loading period, the system will display the full list of your FTP accounts.<br><\/div>\n\n<img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-216.png\" alt=\"\">\n\n<div class=\"translation-block translation-block-merged\"><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Retrieving_account_details\"><\/span>Retrieving account details<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To check the specific settings for any individual account, click on the <strong>account name<\/strong> to expand its detailed information.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">General Information<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Selecting this tab displays the exact <strong>login<\/strong> (username) for the account and the <strong>directory path<\/strong> it is assigned to. This confirms which part of the server the user can see upon logging in.<br><\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"833\" height=\"229\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-217.png\" alt=\"\" class=\"wp-image-4324\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-217.png 833w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-217-300x82.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-217-768x211.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-217-18x5.png 18w\" sizes=\"auto, (max-width: 833px) 100vw, 833px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<h4 class=\"wp-block-heading\">Basic Information<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you click on <strong>Basic Information<\/strong>, the panel displays all the necessary connection details\u2014such as the hostname and port\u2014required to set up your FTP software.<br><\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"836\" height=\"231\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-218.png\" alt=\"\" class=\"wp-image-4326\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-218.png 836w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-218-300x83.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-218-768x212.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-218-18x5.png 18w\" sizes=\"auto, (max-width: 836px) 100vw, 836px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Distinction_Account_Login_vs_Directory_Path\"><\/span>Distinction: Account Login vs. Directory Path<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Account Login:<\/strong> The specific username (including its unique prefix) used to sign in via your FTP client.<\/li>\n\n\n\n<li><strong>Directory Path:<\/strong> The designated folder on the server where the user &#8220;lands&#8221; after connecting. This is often the root directory or a specific website folder.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_Implications\"><\/span>Practical Implications<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Security:<\/strong> For your protection, the <strong>password<\/strong> is not stored in plain text and will not be displayed here. If a password is forgotten, it must be reset using the &#8220;Change Password&#8221; option in the account settings.<\/li>\n\n\n\n<li><strong>Connection Data:<\/strong> The information found in <strong>Basic Information<\/strong> is what you will copy and paste into programs like FileZilla or WinSCP.<\/li>\n\n\n\n<li><strong>Account Cleanup:<\/strong> If you find accounts in this list that are no longer necessary, it is a security best practice to delete them to reduce potential access points to your files.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The FTP module in the <strong>mybox panel<\/strong> acts as your directory for file access management. By reviewing the General and Basic Information tabs, you can quickly gather the credentials needed to maintain your website&#8217;s file structure.<\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[23,25],"manual_kb_tag":[305,2114,3326,3327,3328,3329,3330,3331,3332,3333,3334,3335,3336,216,283],"class_list":["post-399","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-ftp","manualknowledgebasecat-hosting","manual_kb_tag-account-list","manual_kb_tag-account-details","manual_kb_tag-list-accounts","manual_kb_tag-list-created-accounts","manual_kb_tag-how-to-list-accounts","manual_kb_tag-view-accounts","manual_kb_tag-view-account-list","manual_kb_tag-display-users","manual_kb_tag-user-accounts","manual_kb_tag-manage-accounts","manual_kb_tag-account-information","manual_kb_tag-general-information","manual_kb_tag-basic-information","manual_kb_tag-login-details","manual_kb_tag-mybox-panel"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":6,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/399\/revisions"}],"predecessor-version":[{"id":3896,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/399\/revisions\/3896"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=399"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=399"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}