{"id":385,"date":"2025-12-18T07:17:49","date_gmt":"2025-12-18T06:17:49","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=385"},"modified":"2026-02-05T13:45:43","modified_gmt":"2026-02-05T12:45:43","slug":"how-do-i-import-a-gmail-inbox","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-import-a-gmail-inbox\/","title":{"rendered":"How do I import a Gmail inbox?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">In order to import your <em><strong>Gmail<\/strong><\/em> inbox correctly, make sure that you have taken the steps described below beforehand:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Activation of access via IMAP.<\/li>\n\n\n\n<li>Disabling the threading option.<\/li>\n\n\n\n<li>Activation of two-step verification.<\/li>\n\n\n\n<li>Generate a password for the app.<\/li>\n\n\n\n<li>Import order in the mybox panel.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Not sure how to check and follow the steps described above? We are here to help!<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-import-a-gmail-inbox\/#How_to_enable_IMAP_in_Gmail\" >How to enable IMAP in Gmail:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-import-a-gmail-inbox\/#To_turn_off_conversations_in_Gmail\" >To turn off conversations in Gmail:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-import-a-gmail-inbox\/#To_enable_two-step_authentication_in_Gmail\" >To enable two-step authentication in Gmail:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-import-a-gmail-inbox\/#How_to_generate_a_password_for_an_app_in_Gmail\" >How to generate a password for an app in Gmail:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-import-a-gmail-inbox\/#How_to_order_the_import_of_a_mailbox_in_the_mybox_panel\" >How to order the import of a mailbox in the mybox panel:<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_enable_IMAP_in_Gmail\"><\/span>How to enable IMAP in Gmail:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sign in to your <em><strong>Gmail<\/strong><\/em> account.<\/li>\n\n\n\n<li>Click on the settings icon in the upper right corner of the screen (gear).<\/li>\n\n\n\n<li>Select <em><strong>&#8220;See all settings&#8221;.<\/strong><\/em><\/li>\n\n\n\n<li>Go to the <em><strong>&#8220;Forwarding and POP\/IMAP&#8221;<\/strong><\/em> tab.<\/li>\n\n\n\n<li>Select <em><strong>&#8220;Enable IMAP&#8221;.<\/strong><\/em><\/li>\n\n\n\n<li>Click <em><strong>&#8220;Save Changes&#8221;.<\/strong><\/em><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"To_turn_off_conversations_in_Gmail\"><\/span>To turn off conversations in Gmail:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sign in to your <em><strong>Gmail<\/strong><\/em> account.<\/li>\n\n\n\n<li>Click on the settings icon in the upper right corner of the screen (gear).<\/li>\n\n\n\n<li>Select<em><strong> &#8220;See all settings&#8221;.<\/strong><\/em><\/li>\n\n\n\n<li>Go to the <em><strong>&#8220;General&#8221;<\/strong><\/em> tab.<\/li>\n\n\n\n<li>Select <em><strong>&#8220;Thread View&#8221;.<\/strong><\/em><\/li>\n\n\n\n<li>Select <em><strong>the &#8220;Thread View Off&#8221;<\/strong><\/em> option.<\/li>\n\n\n\n<li>Click <em><strong>&#8220;Save Changes&#8221;.<\/strong><\/em><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"To_enable_two-step_authentication_in_Gmail\"><\/span>To enable two-step authentication in Gmail:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sign in to your <em><strong>Gmail<\/strong><\/em> account.<\/li>\n\n\n\n<li>Click on your <em><strong>Google<\/strong> <\/em>account in the upper right corner of the screen and select <em><strong>&#8220;Account&#8221;<\/strong><\/em> or <em><strong>&#8220;Account management&#8221;<\/strong><\/em> or by going directly to the page: <a href=\"https:\/\/myaccount.google.com\/apppasswords\" target=\"_blank\" rel=\"noopener\">https:\/\/myaccount.google.com\/apppasswords<\/a><\/li>\n\n\n\n<li>Go to the <em><strong>&#8220;Security&#8221;<\/strong><\/em> tab.<\/li>\n\n\n\n<li>Scroll down and find the <em><strong>&#8220;Two-Step Verification&#8221;<\/strong><\/em> option. Click on the <em><strong>&#8220;Enable&#8221;<\/strong><\/em> button.<\/li>\n\n\n\n<li>Follow the on-screen instructions and enter the phone number that will be used for verification.<\/li>\n\n\n\n<li>You will receive a verification code on your phone. Enter this code on the screen to confirm that you want to enable two-step verification.<\/li>\n\n\n\n<li>Click on the &#8220;Done&#8221; button to complete the process of enabling two-step verification.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_generate_a_password_for_an_app_in_Gmail\"><\/span>How to generate a password for an app in Gmail:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sign in to your <em><strong>Gmail<\/strong><\/em> account.<\/li>\n\n\n\n<li>Click on your <em><strong>Google<\/strong> <\/em>account in the top right corner of the screen and select <em><strong>&#8220;Account&#8221;<\/strong><\/em> or <em><strong>&#8220;Account Management.&#8221;<\/strong><\/em><\/li>\n\n\n\n<li>Go to the <em><strong>&#8220;Security&#8221;<\/strong><\/em> tab.<\/li>\n\n\n\n<li>Scroll down and find the <em><strong>&#8220;App Passwords&#8221;<\/strong><\/em> option. Click on it.<\/li>\n\n\n\n<li>Select the app for which you want to generate a password, e.g. <em><strong>&#8220;Mail&#8221;.<\/strong><\/em><\/li>\n\n\n\n<li>Select <em><strong>&#8220;Other&#8221;<\/strong><\/em> as the device type and give the app a name.<\/li>\n\n\n\n<li>Click on the <em><strong>&#8220;Create&#8221;<\/strong><\/em> button.<\/li>\n\n\n\n<li>You will be given a unique password that you should copy and use in the application for which it was generated.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_order_the_import_of_a_mailbox_in_the_mybox_panel\"><\/span>How to order the import of a mailbox in the mybox panel:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"835\" height=\"375\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-206.png\" alt=\"\" class=\"wp-image-4274\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-206.png 835w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-206-300x135.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-206-768x345.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-206-18x8.png 18w\" sizes=\"auto, (max-width: 835px) 100vw, 835px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to <em><strong>the mybox panel<\/strong><\/em>.<\/li>\n\n\n\n<li>Go to <em><strong>the &#8220;Email&#8221;<\/strong><\/em> section in the menu on the left.<\/li>\n\n\n\n<li>Next to the selected mailbox, select <em><strong>&#8220;Import Messages&#8221;<\/strong><\/em> from the <em><strong>&#8220;Actions&#8221;<\/strong><\/em> menu.<\/li>\n\n\n\n<li>From the <em><strong>&#8220;select a server address&#8221; list,<\/strong><\/em> select <em><strong>the &#8220;Gmail&#8221;<\/strong><\/em> option.<\/li>\n\n\n\n<li>In the <em><strong>&#8220;source mailbox&#8221;<\/strong><\/em> field, enter your <em><strong>Gmail<\/strong><\/em> address, and in the passwords field, the password for the application generated by the procedure described above.<\/li>\n\n\n\n<li>Click the <em><strong>&#8220;Order Import&#8221;<\/strong><\/em> button to start the process.<\/li>\n<\/ol>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"568\" height=\"503\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-207.png\" alt=\"\" class=\"wp-image-4276\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-207.png 568w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-207-300x266.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-207-14x12.png 14w\" sizes=\"auto, (max-width: 568px) 100vw, 568px\" \/><\/figure>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[24,41],"manual_kb_tag":[3382,3383,3384,3385,3386,3387,3388,3389,3390,3391,229,3392,430,2039,2040,3375,3376],"class_list":["post-385","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-gmail","manualknowledgebasecat-email","manual_kb_tag-gmail","manual_kb_tag-gmail-import","manual_kb_tag-import-gmail-inbox","manual_kb_tag-enable-imap","manual_kb_tag-app-password","manual_kb_tag-generate-app-password","manual_kb_tag-forwarding-and-pop-imap","manual_kb_tag-disable-threading","manual_kb_tag-turn-off-conversations","manual_kb_tag-thread-view-off","manual_kb_tag-two-factor-authentication","manual_kb_tag-app-passwords","manual_kb_tag-two-step-verification","manual_kb_tag-imap-access","manual_kb_tag-pop-access","manual_kb_tag-import-mailbox","manual_kb_tag-email-import"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/385","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/385\/revisions"}],"predecessor-version":[{"id":3897,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/385\/revisions\/3897"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=385"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=385"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}