{"id":365,"date":"2025-12-28T08:58:08","date_gmt":"2025-12-28T07:58:08","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=365"},"modified":"2026-06-02T05:50:05","modified_gmt":"2026-06-02T03:50:05","slug":"how-do-i-forward-deletion-messages-using-filters-in-mail-mybox-com","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-forward-deletion-messages-using-filters-in-mail-mybox-com\/","title":{"rendered":"How do I forward deletion messages using filters in mail.mybox.com?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">In mybox webmail, you can create filters that automatically forward incoming emails to another mailbox and remove them from the original inbox afterward. This is useful when you want to centralize email processing in a different account without keeping duplicates.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This configuration is done directly in the webmail interface.<\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"376\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-215-1024x376.png\" alt=\"\" class=\"wp-image-4320\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-215-1024x376.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-215-300x110.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-215-768x282.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-215-1536x565.png 1536w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-215-18x7.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-215.png 1904w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-forward-deletion-messages-using-filters-in-mail-mybox-com\/#How_to_create_a_forwarding_filter_with_deletion\" >How to create a forwarding filter with deletion<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-forward-deletion-messages-using-filters-in-mail-mybox-com\/#1_Open_webmail_settings\" >1. Open webmail settings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-forward-deletion-messages-using-filters-in-mail-mybox-com\/#2_Open_filters\" >2. Open filters<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-forward-deletion-messages-using-filters-in-mail-mybox-com\/#3_Create_a_new_filter\" >3. Create a new filter<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-forward-deletion-messages-using-filters-in-mail-mybox-com\/#4_Define_the_rule\" >4. Define the rule<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-forward-deletion-messages-using-filters-in-mail-mybox-com\/#5_Set_forwarding_action\" >5. Set forwarding action<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-forward-deletion-messages-using-filters-in-mail-mybox-com\/#6_Add_deletion_action\" >6. Add deletion action<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-forward-deletion-messages-using-filters-in-mail-mybox-com\/#7_Save_the_filter\" >7. Save the filter<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-forward-deletion-messages-using-filters-in-mail-mybox-com\/#Practical_implications\" >Practical implications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-forward-deletion-messages-using-filters-in-mail-mybox-com\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_create_a_forwarding_filter_with_deletion\"><\/span>How to create a forwarding filter with deletion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Open_webmail_settings\"><\/span>1. Open webmail settings<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<\/div>\n\n<div id=\"mybox-1885324970\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Log in to your webmail account and go to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Settings<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Open_filters\"><\/span>2. Open filters<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In the settings menu, select:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Filters<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Create_a_new_filter\"><\/span>3. Create a new filter<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Click:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Add new filter<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then enter a clear and descriptive name for the filter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Define_the_rule\"><\/span>4. Define the rule<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Set the condition for incoming messages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<br>If the message is sent to a specific mailbox (e.g. your address), apply the rule.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Set_forwarding_action\"><\/span>5. Set forwarding action<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Choose the action:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Forward message to<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then enter the destination email address where messages should be delivered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can forward to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>another internal mailbox<\/li>\n\n\n\n<li>an external email address<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Add_deletion_action\"><\/span>6. Add deletion action<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Add another condition or action using the plus option.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Select:<br>Delete message after forwarding<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This ensures the message is removed from the original mailbox once it has been successfully forwarded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Save_the_filter\"><\/span>7. Save the filter<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Confirm and save the configuration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The filter becomes active immediately.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_implications\"><\/span>Practical implications<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>messages are forwarded automatically in real time<\/li>\n\n\n\n<li>original mailbox does not store copies of forwarded emails<\/li>\n\n\n\n<li>filters can be customized per sender, recipient, or subject<\/li>\n\n\n\n<li>useful for routing mail to centralized systems or external tools<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In mybox webmail, forwarding with deletion is configured through filters in the settings menu. By combining a forwarding rule with a delete action, incoming messages can be automatically redirected and removed from the original mailbox.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[41,59],"manual_kb_tag":[3453,3454,281,1956,2500,3256,3446,3447,3448,3449,3450,3451,3452],"class_list":["post-365","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-email","manualknowledgebasecat-webmail-mybox","manual_kb_tag-add-filter","manual_kb_tag-mail-filters","manual_kb_tag-email-forwarding","manual_kb_tag-email-filters","manual_kb_tag-webmail-settings","manual_kb_tag-mailbox-forwarding","manual_kb_tag-webmail-filters","manual_kb_tag-automatic-forwarding","manual_kb_tag-forward-and-delete","manual_kb_tag-forward-messages","manual_kb_tag-delete-after-forwarding","manual_kb_tag-manage-filters","manual_kb_tag-filter-settings"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/365\/revisions"}],"predecessor-version":[{"id":4321,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/365\/revisions\/4321"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=365"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=365"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}