{"id":3593,"date":"2026-01-30T13:12:15","date_gmt":"2026-01-30T12:12:15","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=3593"},"modified":"2026-02-24T14:36:20","modified_gmt":"2026-02-24T13:36:20","slug":"what-are-add-ons-and-how-do-they-work","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-add-ons-and-how-do-they-work\/","title":{"rendered":"What are add-ons and how do they work?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">Add-ons are optional extensions that expand specific capabilities of a mybox account without requiring a plan upgrade. They are available for purchase in the <strong>mybox Store<\/strong>, accessible from the mybox panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Add-ons are organized into four categories: <strong>Resources<\/strong>, <strong>Account Limits<\/strong>, <strong>Advanced<\/strong>, and&nbsp; <strong>Support<\/strong>.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">In this article:<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-add-ons-and-how-do-they-work\/#Resources\" >Resources<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-add-ons-and-how-do-they-work\/#Account_Limits\" >Account Limits<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-add-ons-and-how-do-they-work\/#Advanced\" >Advanced<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-add-ons-and-how-do-they-work\/#Support\" >Support<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-are-add-ons-and-how-do-they-work\/#How_to_purchase_an_add-on\" >How to purchase an add-on<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Resources\"><\/span><strong>Resources<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<\/div>\n\n<div id=\"mybox-1015339439\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Resource add-ons increase the processing power and storage available to your account. Each add-on can be purchased multiple times \u2014 limits stack with each unit bought.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Add-on<\/strong><\/td><td><strong>What it adds<\/strong><\/td><\/tr><tr><td><strong>Storage Boost<\/strong><\/td><td>+5 GB disk space, +100,000 file limit<\/td><\/tr><tr><td><strong>RAM Boost<\/strong><\/td><td>+1 GB RAM<\/td><\/tr><tr><td><strong>CPU Boost<\/strong><\/td><td>+1 GHz CPU<\/td><\/tr><tr><td><strong>Boost Pack<\/strong><\/td><td>+1 GHz CPU, +1 GB RAM, +5 GB storage, +100,000 file limit<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Boost Pack<\/strong> is a bundled option combining all three resource types at a lower combined cost than purchasing them separately.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Account_Limits\"><\/span><strong>Account Limits<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Account Limits add-ons expand the number of specific resources available under a single account.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Add-on<\/strong><\/td><td><strong>What it adds<\/strong><\/td><\/tr><tr><td><strong>Additional Website<\/strong><\/td><td>+1 website slot<\/td><\/tr><tr><td><strong>Additional Database<\/strong><\/td><td>+1 database<\/td><\/tr><tr><td><strong>Additional Mailbox<\/strong><\/td><td>+1 email account<\/td><\/tr><tr><td><strong>Additional FTP Account<\/strong><\/td><td>+1 FTP login with independent credentials<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Advanced\"><\/span><br><strong><br><\/strong><strong>Advanced<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Advanced add-ons provide tools for direct server access and low-level configuration.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Add-on<\/strong><\/td><td><strong>What it adds<\/strong><\/td><\/tr><tr><td><strong>SSH Access<\/strong><\/td><td>Encrypted command-line access to the server<\/td><\/tr><tr><td><strong>Redis<\/strong><\/td><td>In-memory data store for application caching<\/td><\/tr><tr><td><strong>CRON<\/strong><\/td><td>Scheduled task execution<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>SSH<\/em> is useful for running custom scripts, managing files outside the panel, and using developer toolchains that require terminal access. <em>Redis<\/em> and <em>CRON<\/em> are described in detail in their own articles.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Support\"><\/span><strong>Support<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Support add-ons provide access to direct human assistance from the mybox team.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Add-on<\/strong><\/td><td><strong>What it provides<\/strong><\/td><\/tr><tr><td><strong>Priority support<\/strong><\/td><td>Direct access to a technical consultant via Helpdesk 24<\/td><\/tr><tr><td><strong>Migration service<\/strong><\/td><td>Hands-on migration of websites, databases, and email by the mybox team<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Without a support add-on, One Box users have access to AI-assisted support via Helpdesk 24 and the Discord community.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_purchase_an_add-on\"><\/span><strong>How to purchase an add-on<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to the mybox panel at <a href=\"https:\/\/panel.mybox.com\">panel.mybox.com<\/a>.<\/li>\n\n\n\n<li>Go to <strong>mybox Store<\/strong>.<\/li>\n\n\n\n<li>Select the add-on and click <strong>Purchase<\/strong>.<\/li>\n\n\n\n<li>Complete the payment. The add-on activates automatically.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-onethird-callout-box onethird-callout-wrap\"><div class=\"onethird-callout onethird-callout--hint\" style=\"--ot-bg:#EAFFF7;--ot-border:#C8E8D8;--ot-text:#6F7C88;--ot-title:#384048;--ot-body:#6F7C88;--ot-icon:#384048;border-radius:6px;padding:16px\"><div class=\"onethird-callout__head\"><span class=\"onethird-callout__icon\"><svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" aria-hidden=\"true\" focusable=\"false\"><path fill=\"none\" stroke=\"#384048\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2 10h4v12H2V10zm20 1c0-1.1-.9-2-2-2h-6.31l.95-4.57.02-.2c0-.26-.11-.5-.29-.68L13.17 2 7.59 7.59C7.22 7.95 7 8.45 7 9v11c0 1.1.9 2 2 2h8c.82 0 1.54-.5 1.84-1.22l3.02-7.05c.09-.23.14-.47.14-.73v-2z\"><\/path><\/svg><\/span><div class=\"onethird-callout__title\">Early Access<\/div><\/div><div class=\"onethird-callout__body\">During early access, all add-ons in the Store are available at no cost for One Box users. Purchasing works as described above, but no payment is charged during early access.<\/div><\/div><div class=\"onethird-callout__separator\" style=\"height:18px\" aria-hidden=\"true\"><\/div><\/div>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"template":"","format":"standard","manualknowledgebasecat":[25],"manual_kb_tag":[297,288,289,290,291,292,293,294,295,296],"class_list":["post-3593","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-hosting","manual_kb_tag-boost-pack","manual_kb_tag-web-hosting","manual_kb_tag-hosting-plan","manual_kb_tag-hosting-add-ons","manual_kb_tag-scalable-hosting","manual_kb_tag-resource-boost","manual_kb_tag-performance-optimization","manual_kb_tag-storage-boost","manual_kb_tag-memory-boost","manual_kb_tag-processing-power"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/3593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":7,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/3593\/revisions"}],"predecessor-version":[{"id":5484,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/3593\/revisions\/5484"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=3593"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=3593"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=3593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}