{"id":339,"date":"2025-12-18T05:39:51","date_gmt":"2025-12-18T04:39:51","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=339"},"modified":"2026-02-05T13:38:37","modified_gmt":"2026-02-05T12:38:37","slug":"how-do-i-create-a-new-ftp-account-2","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-create-a-new-ftp-account-2\/","title":{"rendered":"How do I create a new FTP account?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">To create a new account, just click &#8220;+Add&#8221; in the the mybox panel.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"273\" height=\"205\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-149.png\" alt=\"\" class=\"wp-image-4140\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-149.png 273w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-149-16x12.png 16w\" sizes=\"auto, (max-width: 273px) 100vw, 273px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">A form with two tabs will open. In the Standard tab, you can change the values:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>FTP login:<\/strong> this is the username that is needed later for authorization (the login can consist of a maximum of 32 characters, this number includes the prefix).<\/li>\n\n\n\n<li><strong>Password:<\/strong> In this field, you will need to enter a new password that meets the relevant security requirements (at least: 1 capital letter, 1 number, 1 special character, eight characters in total) It will be used to authorize the account for FTP connections<\/li>\n\n\n\n<li>The parent directory is the path to the directory that is accessible from the account. You can select it from the list.<\/li>\n<\/ul>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"588\" height=\"468\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-150.png\" alt=\"\" class=\"wp-image-4141\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-150.png 588w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-150-300x239.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-150-15x12.png 15w\" sizes=\"auto, (max-width: 588px) 100vw, 588px\" \/><\/figure>\n<\/div>\n\n\n\n\n<div id=\"mybox-2119924532\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">In the Advanced tab:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Additional catalog:<\/strong> In the selected parent directory, you can create an additional directory that defines the path to which the account will be restricted.<\/li>\n\n\n\n<li><strong>Selected target directory:<\/strong> The path to which the account will ultimately be restricted. The field is automatically completed based on the Parent Catalog and Additional Catalog fields.<\/li>\n<\/ul>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"593\" height=\"348\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-151.png\" alt=\"\" class=\"wp-image-4143\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-151.png 593w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-151-300x176.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-151-18x12.png 18w\" sizes=\"auto, (max-width: 593px) 100vw, 593px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">After the configuration is complete, you need to save the changes by clicking on the Add FTP account button.<\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[23,25],"manual_kb_tag":[3558,3559,3560,3561,3562,3563,3564,3565,3566,3567,3568,283,299,304,1570,3549],"class_list":["post-339","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-ftp","manualknowledgebasecat-hosting","manual_kb_tag-create-new-account","manual_kb_tag-add-account","manual_kb_tag-account-creation-form","manual_kb_tag-standard-tab","manual_kb_tag-advanced-tab","manual_kb_tag-login-username","manual_kb_tag-username-requirements","manual_kb_tag-username","manual_kb_tag-username-maximum-length","manual_kb_tag-password-policy","manual_kb_tag-account-authorization","manual_kb_tag-mybox-panel","manual_kb_tag-account-creation","manual_kb_tag-add-account-button","manual_kb_tag-control-panel","manual_kb_tag-password-requirements"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/339\/revisions"}],"predecessor-version":[{"id":3842,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/339\/revisions\/3842"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=339"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=339"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}