{"id":322,"date":"2025-12-27T12:19:59","date_gmt":"2025-12-27T11:19:59","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=322"},"modified":"2026-02-13T14:34:14","modified_gmt":"2026-02-13T13:34:14","slug":"how-do-i-change-restart-the-password-to-access-the-service-e-mailboxes-ftp-mysql-etc","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-change-restart-the-password-to-access-the-service-e-mailboxes-ftp-mysql-etc\/","title":{"rendered":"How do I change\/restart the password to access the service (e-mailboxes, FTP, MySQL, etc.)?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">From the the mybox panel level, you have the option to change the password for all services available in mybox.com. In order to change your password, you must be logged in to the mybox panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To change the password to:<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-change-restart-the-password-to-access-the-service-e-mailboxes-ftp-mysql-etc\/#E-mail_boxes\" >E-mail boxes:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-change-restart-the-password-to-access-the-service-e-mailboxes-ftp-mysql-etc\/#FTP_Account\" >FTP Account:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-change-restart-the-password-to-access-the-service-e-mailboxes-ftp-mysql-etc\/#MySQL_database_user\" >MySQL database user:<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"E-mail_boxes\"><\/span>E-mail boxes:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<\/div>\n\n<div id=\"mybox-1115989740\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Log in to the mybox panel. Then, go to the &#8220;Email&#8221; section. Next to the selected account, select the <em><strong>&#8220;Actions&#8221;<\/strong><\/em> button and there the <em><strong>&#8220;Change password&#8221;<\/strong><\/em> option.<\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"179\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-185.png\" alt=\"\" class=\"wp-image-4223\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-185.png 830w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-185-300x65.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-185-768x166.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-185-18x4.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-185-825x179.png 825w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FTP_Account\"><\/span>FTP Account:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Log in to the mybox panel. Next, go to the <em><strong>&#8220;FTP Accounts&#8221; section. <\/strong><\/em>Click on the <em><strong>&#8220;Actions&#8221;<\/strong><\/em> button next to the selected account, then select <em><strong>&#8220;Modify&#8221;.<\/strong><\/em><\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"851\" height=\"297\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-186.png\" alt=\"\" class=\"wp-image-4225\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-186.png 851w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-186-300x105.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-186-768x268.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-186-18x6.png 18w\" sizes=\"auto, (max-width: 851px) 100vw, 851px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<p class=\"wp-block-paragraph\">Then, in the window that appears, you will be able to enter a new access password.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"344\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-187.png\" alt=\"\" class=\"wp-image-4226\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-187.png 580w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-187-300x178.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-187-18x12.png 18w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"MySQL_database_user\"><\/span>MySQL database user:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Log in to the mybox panel. Next, go to the <em><strong>&#8220;Databases&#8221;<\/strong><\/em> section, then to <em><strong>&#8220;MySQL Users&#8221;.<\/strong><\/em><br>On the page that appears on the right side next to the selected database user, click the <em><strong>&#8220;Change password&#8221; button.<\/strong><\/em><\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"846\" height=\"173\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-188.png\" alt=\"\" class=\"wp-image-4227\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-188.png 846w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-188-300x61.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-188-768x157.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-188-18x4.png 18w\" sizes=\"auto, (max-width: 846px) 100vw, 846px\" \/><\/figure>\n\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[42,64],"manual_kb_tag":[283,963,1927,2017,2062,2670,3615,3616,3617,3618],"class_list":["post-322","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-miscellaneous","manualknowledgebasecat-account-management","manual_kb_tag-mybox-panel","manual_kb_tag-account-management","manual_kb_tag-actions-button","manual_kb_tag-email-accounts","manual_kb_tag-change-password","manual_kb_tag-database-user","manual_kb_tag-password-reset","manual_kb_tag-email-boxes","manual_kb_tag-modify-account","manual_kb_tag-change-password-button"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/322\/revisions"}],"predecessor-version":[{"id":3846,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/322\/revisions\/3846"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=322"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=322"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}