{"id":295,"date":"2025-12-28T20:25:45","date_gmt":"2025-12-28T19:25:45","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=295"},"modified":"2026-06-03T06:33:31","modified_gmt":"2026-06-03T04:33:31","slug":"how-do-i-change-my-domain-for-prestashop","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-change-my-domain-for-prestashop\/","title":{"rendered":"How do I change my domain for PrestaShop?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<div class=\"wp-block-onethird-callout-box onethird-callout-wrap\"><div class=\"onethird-callout onethird-callout--hint\" style=\"--ot-bg:#EAFFF7;--ot-border:#C8E8D8;--ot-text:#6F7C88;--ot-title:#384048;--ot-body:#6F7C88;--ot-icon:#384048;border-radius:6px;padding:16px\"><div class=\"onethird-callout__head\"><span class=\"onethird-callout__icon\"><svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" aria-hidden=\"true\" focusable=\"false\"><path fill=\"none\" stroke=\"#384048\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2 10h4v12H2V10zm20 1c0-1.1-.9-2-2-2h-6.31l.95-4.57.02-.2c0-.26-.11-.5-.29-.68L13.17 2 7.59 7.59C7.22 7.95 7 8.45 7 9v11c0 1.1.9 2 2 2h8c.82 0 1.54-.5 1.84-1.22l3.02-7.05c.09-.23.14-.47.14-.73v-2z\"><\/path><\/svg><\/span><div class=\"onethird-callout__title\">Note<\/div><\/div><div class=\"onethird-callout__body\"><em><strong>&#8220;Drupal&#8221;<\/strong><\/em> and <em><strong>&#8220;PrestaShop&#8221;<\/strong><\/em> will be available at a later time, but not during the &#8220;Early Access&#8221; phase.<\/div><\/div><div class=\"onethird-callout__separator\" style=\"height:18px\" aria-hidden=\"true\"><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are moving your PrestaShop store to a new domain, you must update both the hosting configuration and the store settings so that PrestaShop can load correctly under the new address.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-change-my-domain-for-prestashop\/#Before_You_Begin\" >Before You Begin<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-change-my-domain-for-prestashop\/#Steps_you_need_to_take\" >Steps you need to take<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-change-my-domain-for-prestashop\/#If_you_dont_have_access_to_your_stores_backend_you_can_make_the_change_through_the_database\" >If you don&#8217;t have access to your store&#8217;s backend, you can make the change through the database<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-change-my-domain-for-prestashop\/#PrestaShop_17_and_Newer\" >PrestaShop 1.7 and Newer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-change-my-domain-for-prestashop\/#Common_Issues_After_a_Domain_Change\" >Common Issues After a Domain Change<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-change-my-domain-for-prestashop\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Before_You_Begin\"><\/span>Before You Begin<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before changing the domain:<\/p>\n\n\n\n<\/div>\n\n<div id=\"mybox-210791974\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Ensure an SSL certificate is active for the new domain if HTTPS will be used.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Add the new domain to your hosting account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Make sure the domain points to the correct hosting service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Steps_you_need_to_take\"><\/span>Steps you need to take<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.<\/strong> First, you need to create a new blank page under the target domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. <\/strong>In the directory tab of the web account, you need to indicate the existing directory from which the website has been loaded so far.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can check the page path in the myBox panel, in the page information tab.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.<\/strong> Now log in to the backend of your <em><strong>&#8220;PrestaShop&#8221;<\/strong><\/em> store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.<\/strong> After logging in, go to the <strong>Configuration<\/strong> \/ <strong>Preferences<\/strong> \/ <strong>Motion<\/strong> section after logging in<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the page that appears, there will be a <strong>tab Set store URL<\/strong> , where you need to enter a new address\/domain in both fields. Save your changes by clicking the button in the bottom right corner of the tab.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5.<\/strong> Sometimes <em><strong>, &#8220;PrestaShop&#8221;<\/strong><\/em> may still remember the old domain address after such a change. In the menu, go to <strong>the Configuration<\/strong> \/ <strong>Advanced<\/strong> \/ <strong>Performance<\/strong> section.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then, in the upper right corner of the page, select clear cache.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"If_you_dont_have_access_to_your_stores_backend_you_can_make_the_change_through_the_database\"><\/span>If you don&#8217;t have access to your store&#8217;s backend, you can make the change through the database<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.<\/strong> Log in to your store&#8217;s database using <em><strong>&#8220;phpMyAdmin&#8221;.<\/strong><\/em> <a href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/access-to-the-database-via-phpmyadmin\/\">HERE<\/a> you will find information on where to find this option in the myBox panel.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"229\" height=\"141\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-176.png\" alt=\"\" class=\"wp-image-4205\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-176.png 229w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-176-18x12.png 18w\" sizes=\"auto, (max-width: 229px) 100vw, 229px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\"><strong>2.<\/strong> After selecting the database name and expanding the list of tables that the database contains, find the table named <strong>ps_configuration<\/strong>.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"567\" height=\"188\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-174.png\" alt=\"\" class=\"wp-image-4203\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-174.png 567w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-174-300x99.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-174-18x6.png 18w\" sizes=\"auto, (max-width: 567px) 100vw, 567px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\"><strong>3.<\/strong> Inside the <strong>ps_configuration<\/strong> table, find two items, i.e. <strong>PS_SHOP_DOMAIN<\/strong> and <strong>PS_SHOP_DOMAIN_SSL<\/strong> and click on the edit button indicated by the arrow.<\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"834\" height=\"69\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-175.png\" alt=\"\" class=\"wp-image-4204\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-175.png 834w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-175-300x25.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-175-768x64.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-175-18x1.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-175-825x69.png 825w\" sizes=\"auto, (max-width: 834px) 100vw, 834px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.<\/strong> In the window that opens, modify the <strong>value<\/strong> field with a new domain name, then click <strong>the Go<\/strong> \/ <strong>Execute<\/strong> button.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"PrestaShop_17_and_Newer\"><\/span>PrestaShop 1.7 and Newer<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In PrestaShop 1.7, the domain information is typically stored in:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>ps_shop_url<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Open this table and update the relevant domain fields with the new address.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Save the changes and clear the PrestaShop cache if possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Common_Issues_After_a_Domain_Change\"><\/span>Common Issues After a Domain Change<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the store still redirects to the old domain:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clear the PrestaShop cache.<\/li>\n\n\n\n<li>Clear your browser cache.<\/li>\n\n\n\n<li>Verify the values stored in the database.<\/li>\n\n\n\n<li>Check for hardcoded URLs in modules or theme settings.<\/li>\n\n\n\n<li>Confirm that the new domain points to the correct website directory.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To change the domain of a PrestaShop store, add the new domain in the mybox Panel, point it to the existing website directory, and update the store URL settings in <strong>Configure \u2192 Shop Parameters \u2192 Traffic &amp; SEO<\/strong>. If you cannot access the administration panel, you can update the domain directly in the database using the <code>ps_configuration<\/code> table or the <code>ps_shop_url<\/code> table for newer PrestaShop versions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[25,58],"manual_kb_tag":[242,283,445,1595,2146,2953,3083,3084,3684,3685,3686,3687,3688,3689,3690],"class_list":["post-295","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-hosting","manualknowledgebasecat-web-applications-cms","manual_kb_tag-mybox","manual_kb_tag-mybox-panel","manual_kb_tag-prestashop","manual_kb_tag-clear-cache","manual_kb_tag-phpmyadmin","manual_kb_tag-domain-change","manual_kb_tag-directory-tab","manual_kb_tag-page-information","manual_kb_tag-change-domain-prestashop","manual_kb_tag-change-store-domain","manual_kb_tag-prestashop-domain","manual_kb_tag-update-shop-url","manual_kb_tag-ps-shop-url","manual_kb_tag-ps-configuration-table","manual_kb_tag-database-edit"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":5,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/295\/revisions"}],"predecessor-version":[{"id":4209,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/295\/revisions\/4209"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=295"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=295"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}