{"id":2349,"date":"2025-12-28T14:49:21","date_gmt":"2025-12-28T13:49:21","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=2349"},"modified":"2026-04-02T09:46:11","modified_gmt":"2026-04-02T07:46:11","slug":"how-to-create-a-new-ftp-account","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-create-a-new-ftp-account\/","title":{"rendered":"How to create a new FTP account?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">An FTP (File Transfer Protocol) account allows you to connect to your server to upload, download, and manage your website files. By creating dedicated FTP accounts, you can securely access your hosting environment using external applications.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-create-a-new-ftp-account\/#Context\" >Context<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-create-a-new-ftp-account\/#Step-by-Step_Configuration\" >Step-by-Step Configuration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-create-a-new-ftp-account\/#Distinction_FTP_vs_SFTP\" >Distinction: FTP vs. SFTP<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-create-a-new-ftp-account\/#Practical_Implications\" >Practical Implications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-to-create-a-new-ftp-account\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Context\"><\/span>Context<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">FTP accounts are the primary way to move large amounts of data between your local computer and the <strong>mybox<\/strong> infrastructure. While your main account has administrative access, creating individual FTP accounts allows you to provide specific access to developers or separate projects without sharing your primary credentials.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step-by-Step_Configuration\"><\/span>Step-by-Step Configuration<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<\/div>\n\n<div id=\"mybox-2332677839\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">To create a new FTP account, follow these steps in your dashboard:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Navigate to FTP:<\/strong> Select the <strong>FTP<\/strong> tab from the left-hand menu.<br><\/div>\n\n<img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-350.png\" alt=\"\">\n\n<div class=\"translation-block translation-block-merged\"><\/li>\n\n\n\n<li><strong>Initiate Setup:<\/strong> At the top of the page, click the <strong>+ Add<\/strong> button.<\/div>\n\n<img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-351.png\" alt=\"\">\n\n<div class=\"translation-block translation-block-merged\"><\/li>\n\n\n\n<li><strong>Define Credentials:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Username:<\/strong> Enter your desired name. Note that a non-editable prefix is automatically added to ensure your username is unique across our network.<\/li>\n\n\n\n<li><strong>Password:<\/strong> Enter a strong, unique password for this specific FTP account.<\/div>\n\n<img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-352.png\" alt=\"\">\n\n<div class=\"translation-block translation-block-merged\"><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Confirm:<\/strong> Click the <strong>Add FTP account<\/strong> button. Your account is now active and ready for use.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Distinction_FTP_vs_SFTP\"><\/span>Distinction: FTP vs. SFTP<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>FTP:<\/strong> The standard protocol for transferring files. It is widely supported by all web development tools.<\/li>\n\n\n\n<li><strong>SFTP (Secure FTP):<\/strong> A more secure version that encrypts the connection. <strong>mybox<\/strong> supports both; however, using SFTP is recommended for better security when handling sensitive website data.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_Implications\"><\/span>Practical Implications<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Connecting to your server:<\/strong> Once the account is created, you can use any FTP client to connect. We provide specific configuration guides for popular tools like <strong>FileZilla<\/strong> and <strong>WinSCP<\/strong>.<\/li>\n\n\n\n<li><strong>Connection Details:<\/strong> To connect, you will typically need your <strong>Hostname<\/strong> (found in the &#8220;Additional Information&#8221; section of your panel), your <strong>Username<\/strong> (including the prefix), and your <strong>Password<\/strong>.<\/li>\n\n\n\n<li><strong>Directory Limits:<\/strong> By default, new FTP accounts have access to your entire web directory. If you are working with a third-party developer, ensure you only provide the credentials for the specific account they need to access.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Creating an FTP account is the first step in managing your website&#8217;s file structure. By using the <strong>mybox panel<\/strong> to generate unique credentials, you maintain a secure and organized workflow for all your file transfers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[23,25],"manual_kb_tag":[213,283,298,299,300,301,302,303,304,305],"class_list":["post-2349","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-ftp","manualknowledgebasecat-hosting","manual_kb_tag-create-account","manual_kb_tag-mybox-panel","manual_kb_tag-new-account","manual_kb_tag-account-creation","manual_kb_tag-login-to-mybox","manual_kb_tag-user-account","manual_kb_tag-username-prefix","manual_kb_tag-password-setup","manual_kb_tag-add-account-button","manual_kb_tag-account-list"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/2349","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":5,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/2349\/revisions"}],"predecessor-version":[{"id":3876,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/2349\/revisions\/3876"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=2349"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2349"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=2349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}