{"id":201,"date":"2025-12-17T09:32:53","date_gmt":"2025-12-17T08:32:53","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=201"},"modified":"2026-02-05T13:32:11","modified_gmt":"2026-02-05T12:32:11","slug":"e-mail-size-limits","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/e-mail-size-limits\/","title":{"rendered":"E-mail size limits"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">By using the function of limiting the size of individual mailboxes, you will gain full control over your e-mail.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/e-mail-size-limits\/#Activation_and_management_of_postal_quota\" >Activation and management of postal quota<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/e-mail-size-limits\/#Global_mail_limit_management\" >Global mail limit management<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Activation_and_management_of_postal_quota\"><\/span>Activation and management of postal quota<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can set a limit when you create a mailbox.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"718\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-82.png\" alt=\"\" class=\"wp-image-3767\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-82.png 580w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-82-242x300.png 242w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-82-10x12.png 10w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/><\/figure>\n<\/div>\n\n\n\n\n<div id=\"mybox-1477919000\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Another way is to impose a limit on an existing mailbox. To do this, click <em><strong>on &#8220;Actions&#8221;<\/strong><\/em> on the right side next to the selected box, and then select <em><strong>&#8220;Edit quote&#8221;<\/strong><\/em> from the expanded list.<\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"822\" height=\"528\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-83.png\" alt=\"\" class=\"wp-image-3769\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-83.png 822w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-83-300x193.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-83-768x493.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-83-18x12.png 18w\" sizes=\"auto, (max-width: 822px) 100vw, 822px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n\n<p class=\"wp-block-paragraph\">A window will appear where you can define exactly what limit you want the mailbox to be. You can use the slider or select Specify your own limit and specify <strong>the space in GB.<\/strong><\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"564\" height=\"364\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-84.png\" alt=\"\" class=\"wp-image-3770\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-84.png 564w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-84-300x194.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-84-18x12.png 18w\" sizes=\"auto, (max-width: 564px) 100vw, 564px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">To save the changes<em><strong>, click &#8220;Save settings&#8221;.<\/strong><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Global_mail_limit_management\"><\/span>Global mail limit management<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In order to change the postal limit for all mailboxes, simply select the mailboxes through the checkboxes next to their name and select the button at the very bottom of the <em><strong>&#8220;Edit limits&#8221;<\/strong><\/em> list.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"698\" height=\"855\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-85.png\" alt=\"\" class=\"wp-image-3771\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-85.png 698w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-85-245x300.png 245w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2025\/12\/image-85-10x12.png 10w\" sizes=\"auto, (max-width: 698px) 100vw, 698px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">A window will appear where you can define the limit for mailboxes. You can use the slider or enter your own value after clicking Enter Custom Limit. Save the changes with the <em><strong>&#8220;Save settings&#8221;<\/strong><\/em> button.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[41,65],"manual_kb_tag":[1952,3910,3911,3912,3913,3914,3915,3916,3917,3918],"class_list":["post-201","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-email","manualknowledgebasecat-mail-management-in-panel","manual_kb_tag-mailbox-quota","manual_kb_tag-email-size-limits","manual_kb_tag-mail-quota-management","manual_kb_tag-mailbox-size-limit","manual_kb_tag-set-mailbox-limit","manual_kb_tag-edit-mailbox-quota","manual_kb_tag-custom-mailbox-limit","manual_kb_tag-global-mail-limit","manual_kb_tag-bulk-mailbox-management","manual_kb_tag-manage-mailbox-quotas"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/201\/revisions"}],"predecessor-version":[{"id":3772,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/201\/revisions\/3772"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=201"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=201"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}