{"id":143,"date":"2025-12-17T08:45:26","date_gmt":"2025-12-17T07:45:26","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=143"},"modified":"2026-02-19T09:45:27","modified_gmt":"2026-02-19T08:45:27","slug":"changing-the-package-from-start-web-hosting-to-elastic-web-hosting","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/changing-the-package-from-start-web-hosting-to-elastic-web-hosting\/","title":{"rendered":"Changing the package from OneBox to FlexBox"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">When you&#8217;re starting your web development journey, OneBox is a natural choice \u2014 it provides you with the solid foundation, reliability, and support that are essential to get started. However, when your website starts to grow and your needs get bigger, it&#8217;s the perfect time to upgrade to FlexBox.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do I upgrade my OneBox<br>package to FlexBox?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To change the package to FlexBox and significantly increase the capabilities of your service, log in to the myBox panel, go to the Helpdesk 24h section and open a request there expressing your willingness to change the package.<\/p>\n\n\n\n<\/div>\n\n<div id=\"mybox-634267352\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Our support department will generate an appropriate order after receiving your request. After paying for it, the new package will be activated. As part of it, you will receive 1 EUR for elastic scaling at no additional cost so that you can test the possibilities offered by your new hosting package.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The moment of changing the hosting package does not cause interruptions in the operation of your websites, e-mail boxes or databases present in the account.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-onethird-callout-box onethird-callout-wrap\"><div class=\"onethird-callout onethird-callout--note\" style=\"--ot-bg:#F1F8FF;--ot-border:#C0E0F8;--ot-text:#6F7C88;--ot-title:#384048;--ot-body:#6F7C88;--ot-icon:#384048;border-radius:6px;padding:16px\"><div class=\"onethird-callout__head\"><span class=\"onethird-callout__icon\"><svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" aria-hidden=\"true\" focusable=\"false\"><circle fill=\"none\" stroke=\"#384048\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" cx=\"12\" cy=\"12\" r=\"9\"><\/circle><path fill=\"none\" stroke=\"#384048\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 10v6\"><\/path><path fill=\"none\" stroke=\"#384048\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 7h.01\"><\/path><\/svg><\/span><div class=\"onethird-callout__title\">Helpdesk 24h<\/div><\/div><div class=\"onethird-callout__body\">Remember that if you have any doubts or additional questions, we are at your disposal. You can contact us on the Helpdesk 24h.<\/div><\/div><div class=\"onethird-callout__separator\" style=\"height:18px\" aria-hidden=\"true\"><\/div><\/div>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[17,25,55],"manual_kb_tag":[283,288,599,607,822,1361,2872,4063,4064],"class_list":["post-143","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-elastic-web-hosting","manualknowledgebasecat-hosting","manualknowledgebasecat-swh","manual_kb_tag-mybox-panel","manual_kb_tag-web-hosting","manual_kb_tag-flexbox","manual_kb_tag-onebox","manual_kb_tag-web-development","manual_kb_tag-customer-support","manual_kb_tag-support-department","manual_kb_tag-hosting-upgrade","manual_kb_tag-upgrade-to-flexbox"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/143\/revisions"}],"predecessor-version":[{"id":3371,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/143\/revisions\/3371"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=143"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=143"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}