{"id":1092,"date":"2025-12-28T06:51:55","date_gmt":"2025-12-28T05:51:55","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=1092"},"modified":"2026-06-08T09:50:08","modified_gmt":"2026-06-08T07:50:08","slug":"white-screen-in-wordpress-causes-and-methods-of-problem-analysis","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/","title":{"rendered":"White screen in WordPress \u2013 causes and methods of problem analysis"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">The White Screen of Death (WSOD) is one of the most frustrating problems that WordPress users can face. It manifests itself in the absence of any content on the website \u2013 the user only sees a white screen. Below we discuss the most common causes of this problem and effective methods to fix it.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#What_is_a_white_screen_in_WordPress\" >What is a white screen in WordPress?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#The_most_common_causes_of_a_white_screen_in_WordPress\" >The most common causes of a white screen in WordPress<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#1_PHP_code_errors\" >1. PHP code errors<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#2_Plugin_conflicts\" >2. Plugin conflicts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#3_Theme_issues\" >3. Theme issues<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#4_PHP_Memory_Limit\" >4. PHP Memory Limit<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#5_Server_Issues\" >5. Server Issues<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#How_do_I_fix_a_white_screen_problem_in_WordPress\" >How do I fix a white screen problem in WordPress?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#1_Check_the_plugins\" >1. Check the plugins<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#2_Change_the_theme\" >2. Change the theme<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#3_Increase_PHP_Memory_Limit\" >3. Increase PHP Memory Limit<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#4_Enable_debugging\" >4. Enable debugging<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#5_Check_Server_Logs\" >5. Check Server Logs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#6_Restore_Backup\" >6. Restore Backup<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#How_to_prevent_a_white_screen\" >How to prevent a white screen?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/white-screen-in-wordpress-causes-and-methods-of-problem-analysis\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_a_white_screen_in_WordPress\"><\/span>What is a white screen in WordPress?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The White Screen of Death is when the browser does not display any content on the page. This can be the whole site or parts of it, such as the admin panel. The problem is usually due to code errors, plugin or theme issues, as well as server limits.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_most_common_causes_of_a_white_screen_in_WordPress\"><\/span>The most common causes of a white screen in WordPress<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_PHP_code_errors\"><\/span>1. PHP code errors<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<\/div>\n\n<div id=\"mybox-2050447455\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Improperly written PHP code in a theme, plugin, or custom functions can lead to fatal errors that result in a white screen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Plugin_conflicts\"><\/span>2. Plugin conflicts<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Installing a new plugin or updating an existing one can cause conflicts with other plugins or the theme, leading to crashes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Theme_issues\"><\/span>3. Theme issues<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">An incompatible or corrupted WordPress theme can generate errors that result in a white screen. Often, the problem arises after updating the theme.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_PHP_Memory_Limit\"><\/span>4. PHP Memory Limit<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">WordPress and its components require a certain amount of server memory. If the PHP memory limit is exceeded, the site may stop working.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Server_Issues\"><\/span>5. Server Issues<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Server configuration errors or temporary failures can lead to content not being displayed on the page.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_do_I_fix_a_white_screen_problem_in_WordPress\"><\/span>How do I fix a white screen problem in WordPress?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Check_the_plugins\"><\/span>1. Check the plugins<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Disable all plugins:<\/strong> Log in to the server using FTP and rename the <code>\/wp-content\/plugins<\/code> folder to a different one, e.g. <code>\/wp-content\/plugins-deactivated<\/code>.<\/li>\n\n\n\n<li><strong>Activate plugins one at a time:<\/strong> Restore subsequent plugins to identify which one is causing the problem.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Change_the_theme\"><\/span>2. Change the theme<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Switch to the default theme:<\/strong> If you have access to the admin panel, change the theme to one of the default ones, such as Twenty Twenty-Three. If you don&#8217;t have access, do this via FTP by renaming the folder of the current theme.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Increase_PHP_Memory_Limit\"><\/span>3. Increase PHP Memory Limit<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Edit the wp-config.php file:<\/strong> Add the following code in the wp-config.php:<br><code>define('WP_MEMORY_LIMIT', '256M');<\/code><br>use the parameter change in the <a href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/htaccess-file\/\">.htaccess<\/a> file.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Enable_debugging\"><\/span>4. Enable debugging<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Activate Debug Mode:<\/strong> Add the following code in the wp-config.php file:<br><code>define('WP_DEBUG', true);<\/code><br><code>define('WP_DEBUG_LOG', true); <\/code><br><code>define('WP_DEBUG_DISPLAY', false);<\/code><br>When you enable debugging, errors will be written to the <code>\/wp-content\/debug.log<\/code>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Check_Server_Logs\"><\/span>5. Check Server Logs<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Review the server logs to find details about the issue. The logs are usually available in the hosting management panel.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Restore_Backup\"><\/span>6. Restore Backup<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If the above methods don&#8217;t work, <a href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/how-do-i-have-a-copy-of-my-files-restored\/\"><strong>restore your website from a backup<\/strong><\/a>. Make sure your backup is up-to-date and reliable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_prevent_a_white_screen\"><\/span>How to prevent a white screen?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Update WordPress and its components:<\/strong> Regular updates reduce the risk of errors.<\/li>\n\n\n\n<li><strong>Test changes on the test page:<\/strong> Before you roll out new plugins or updates on the production site, test them on a test copy.<\/li>\n\n\n\n<li><strong>Use plugins and themes from trusted developers:<\/strong> Always check reviews and ratings before installing new add-ons.<\/li>\n\n\n\n<li><strong>Back Up Regularly:<\/strong> Backups will make it easier to restore your site in case of problems.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">White screen in WordPress is a common problem, but with the tips above, it can be effectively resolved. It is crucial to understand the potential causes and implement appropriate corrective actions. Regular updates, tests and backups are essential preventive measures that help avoid this type of failure.<\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[25,58],"manual_kb_tag":[190,543,544,545,546,547,548,549,550,551],"class_list":["post-1092","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-hosting","manualknowledgebasecat-web-applications-cms","manual_kb_tag-wordpress","manual_kb_tag-white-screen-of-death","manual_kb_tag-white-screen","manual_kb_tag-wordpress-troubleshooting","manual_kb_tag-wordpress-debugging","manual_kb_tag-enable-debugging","manual_kb_tag-debug-mode","manual_kb_tag-debug-log","manual_kb_tag-plugin-conflict","manual_kb_tag-disable-plugins"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/1092","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/1092\/revisions"}],"predecessor-version":[{"id":4682,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/1092\/revisions\/4682"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=1092"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=1092"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=1092"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}